Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(797 Reviews)
Rating breakdown 797 reviews
5 Stars
549
4 Stars
197
3 Stars
24
2 Stars
7
1 Star
20
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
4
It's Almost Perfect...and it's Beautiful. However, you need to know about the variable compressor.
on March 1, 2026
Posted by: Acecert
[This review was collected as part of a promotion.] The refrigerator is beautiful. I had it installed 3 days ago and initally, I was going to return it (more on that later). Pros: VERY impressive outside and internal appearance. Lighting interior is well lit, shelves permit good organization and for a variety of heights. There is a shelf that can be folded back to a half shelf. The refrigator looks nice with the matching oven and microwave combo and cooktop that I also purchased. The filtration is very good on this unitt - 1 water filter and 3 internal filters. There is a spacious feezer with a deep drawer. I chose not to use the second ice maker (it turns off) and instead use that ice bin area for additional freezer space. Cons: There is a lot to love about this refrigeratorb but there is something perspective buyers need to know - the noise from the compressor, if you choose to use the ice makers, is very loud and constant (ran approx 90% of the time loudly.) After shutting off the ice makers (both rifrigerator and freezer) the refrigerator ran much more quiet at an acceptable level. In the quick guide it states: "Your variable speed compresser is designed to run 100% of the time..." With the ice maker on, the variable compressor kicks into a higher power and produced a loud hum that I found disruptive and bothersome. Overall, I recommend this unit if you are tolerant of compressor noise or in my case, shut the ice makers off and it is then acceptably very quiet.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 3, 2026
Hi Acecert,
Thank you so much for taking the time to share such a detailed and thoughtful review. We’re thrilled to hear how much you love the design, lighting, flexible shelving, and overall appearance — especially that it pairs so beautifully with your matching kitchen appliances. It’s great to know the organization features and filtration system are meeting your expectations, and that the freezer space and drawer layout are working well for you.
We also truly appreciate you sharing your experience regarding compressor noise. As noted in the guide, the variable speed compressor is designed to run continuously, adjusting power as needed to maintain consistent temperatures and efficiency. When the ice makers are turned on, the compressor can operate at a higher speed more frequently, which may result in a more noticeable hum. We understand that noise sensitivity varies from home to home, and we’re glad you were able to find a setup — turning off the ice makers — that works comfortably for you.
Your balanced feedback is incredibly helpful for other customers considering this model, and we truly appreciate you recommending it while also highlighting what to expect.
If you ever have any questions or would like us to review the noise level with you to ensure it’s operating as designed, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always here to help.
— Reed
Thank you so much for taking the time to share such a detailed and thoughtful review. We’re thrilled to hear how much you love the design, lighting, flexible shelving, and overall appearance — especially that it pairs so beautifully with your matching kitchen appliances. It’s great to know the organization features and filtration system are meeting your expectations, and that the freezer space and drawer layout are working well for you.
We also truly appreciate you sharing your experience regarding compressor noise. As noted in the guide, the variable speed compressor is designed to run continuously, adjusting power as needed to maintain consistent temperatures and efficiency. When the ice makers are turned on, the compressor can operate at a higher speed more frequently, which may result in a more noticeable hum. We understand that noise sensitivity varies from home to home, and we’re glad you were able to find a setup — turning off the ice makers — that works comfortably for you.
Your balanced feedback is incredibly helpful for other customers considering this model, and we truly appreciate you recommending it while also highlighting what to expect.
If you ever have any questions or would like us to review the noise level with you to ensure it’s operating as designed, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always here to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 1, 2026
Posted by: Nana O
[This review was collected as part of a promotion.] We love everything about our new refrigerator!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 3, 2026
Thank you for your wonderful review of the 28 Cu. Ft. Standard-Depth French Door Refrigerator! We’re so happy to hear that you love everything about your new refrigerator. We designed it with both style and functionality in mind, and it’s great to know it’s meeting all of your expectations.
If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Solidly built
on March 2, 2026
Posted by: Rayman888
[This review was collected as part of a promotion.] The Frigidaire professional series has proven it’s reliability for my household, just replaced my fridge. The old professional lasted 22 years.
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 3, 2026
Thank you for sharing your experience! We’re thrilled to hear your new Frigidaire Professional Series refrigerator is continuing the legacy of reliability. It’s amazing that your previous model lasted 22 years—we truly appreciate your loyalty! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Noisy
on March 3, 2026
Posted by: Scbill
[This review was collected as part of a promotion.] Between the ice maker and the general running it seems much noisier than my GE profile was plus missing the measurements of the water dispenser.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 4, 2026
Hi Scbill,
Thank you for sharing your feedback. We’re sorry to hear that the refrigerator seems noisier compared to your previous unit and that you’re missing the measurement feature on the water dispenser.
Some sound during operation is normal, especially when the ice maker is producing ice or when the compressor and fans are actively maintaining the temperature. However, we understand that noise levels can feel different when switching from another brand or model. Ensuring the refrigerator is properly leveled and that it has a little space around the sides and back for airflow can sometimes help minimize operational sounds.
We also appreciate your comment regarding the water dispenser measurements. Feedback like this is valuable, and we’ll be sure to share it with our product team for future consideration.
If you’d like us to review the noise level with you to make sure everything is operating as designed, please connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’d be happy to assist further.
— Reed
Thank you for sharing your feedback. We’re sorry to hear that the refrigerator seems noisier compared to your previous unit and that you’re missing the measurement feature on the water dispenser.
Some sound during operation is normal, especially when the ice maker is producing ice or when the compressor and fans are actively maintaining the temperature. However, we understand that noise levels can feel different when switching from another brand or model. Ensuring the refrigerator is properly leveled and that it has a little space around the sides and back for airflow can sometimes help minimize operational sounds.
We also appreciate your comment regarding the water dispenser measurements. Feedback like this is valuable, and we’ll be sure to share it with our product team for future consideration.
If you’d like us to review the noise level with you to make sure everything is operating as designed, please connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’d be happy to assist further.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on March 3, 2026
Posted by: ChuckBUSMC
[This review was collected as part of a promotion.] Love the Frigidaire product, Quality made. I had a LG prior to this one and in 5 years put two compressors in it. I have learned my lesson, stick with a quality company.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 4, 2026
Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying the quality and reliability of your Frigidaire appliance. We understand how frustrating repeated repairs can be, and it’s wonderful to know you’ve found a dependable solution. Your trust means a lot to us! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
Christian
Best Regards
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 3, 2026
Posted by: T Rex Zoey
[This review was collected as part of a promotion.] Good
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 5, 2026
Hi T Rex Zoey, thank you for your feedback! We’re glad to hear everything is good. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Icemaker Champ
on March 5, 2026
Posted by: KSO386
[This review was collected as part of a promotion.] We love our fridge! It has so much room, smart features, and a great ice maker!! We have no regrets with this purchase.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 9, 2026
Hi KSO386,
Thank you for sharing your feedback! We’re so happy to hear that you love your refrigerator and that the spacious interior, smart features, and ice maker are all working well for you. It’s great to know the appliance is meeting your needs and that you have no regrets with your purchase.
If you ever have any questions or need assistance in the future, please feel free to connect with us through Live Chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. We’ll be happy to help.
— Reed
Thank you for sharing your feedback! We’re so happy to hear that you love your refrigerator and that the spacious interior, smart features, and ice maker are all working well for you. It’s great to know the appliance is meeting your needs and that you have no regrets with your purchase.
If you ever have any questions or need assistance in the future, please feel free to connect with us through Live Chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. We’ll be happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
At this early stage of owning this refrigerator, we been very pleased with the performance.
on March 6, 2026
Posted by: Tim Geiman
[This review was collected as part of a promotion.] At this early stage of owning this refrigerator, we been very pleased with the performance.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 9, 2026
Thank you for sharing your feedback!
We’re glad to hear that your 28 Cu. Ft. Standard-Depth French Door Refrigerator is performing well and meeting your expectations so far.
We hope it continues to provide reliable cooling, ample storage, and convenience for many years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that your 28 Cu. Ft. Standard-Depth French Door Refrigerator is performing well and meeting your expectations so far.
We hope it continues to provide reliable cooling, ample storage, and convenience for many years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com