Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(769 Reviews)
Rating breakdown 769 reviews
5 Stars
529
4 Stars
190
3 Stars
24
2 Stars
7
1 Star
19
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Solidly built
on March 2, 2026
Posted by: Rayman888
[This review was collected as part of a promotion.] The Frigidaire professional series has proven it’s reliability for my household, just replaced my fridge. The old professional lasted 22 years.
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 3, 2026
Thank you for sharing your experience! We’re thrilled to hear your new Frigidaire Professional Series refrigerator is continuing the legacy of reliability. It’s amazing that your previous model lasted 22 years—we truly appreciate your loyalty! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Noisy
on March 3, 2026
Posted by: Scbill
[This review was collected as part of a promotion.] Between the ice maker and the general running it seems much noisier than my GE profile was plus missing the measurements of the water dispenser.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 4, 2026
Hi Scbill,
Thank you for sharing your feedback. We’re sorry to hear that the refrigerator seems noisier compared to your previous unit and that you’re missing the measurement feature on the water dispenser.
Some sound during operation is normal, especially when the ice maker is producing ice or when the compressor and fans are actively maintaining the temperature. However, we understand that noise levels can feel different when switching from another brand or model. Ensuring the refrigerator is properly leveled and that it has a little space around the sides and back for airflow can sometimes help minimize operational sounds.
We also appreciate your comment regarding the water dispenser measurements. Feedback like this is valuable, and we’ll be sure to share it with our product team for future consideration.
If you’d like us to review the noise level with you to make sure everything is operating as designed, please connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’d be happy to assist further.
— Reed
Thank you for sharing your feedback. We’re sorry to hear that the refrigerator seems noisier compared to your previous unit and that you’re missing the measurement feature on the water dispenser.
Some sound during operation is normal, especially when the ice maker is producing ice or when the compressor and fans are actively maintaining the temperature. However, we understand that noise levels can feel different when switching from another brand or model. Ensuring the refrigerator is properly leveled and that it has a little space around the sides and back for airflow can sometimes help minimize operational sounds.
We also appreciate your comment regarding the water dispenser measurements. Feedback like this is valuable, and we’ll be sure to share it with our product team for future consideration.
If you’d like us to review the noise level with you to make sure everything is operating as designed, please connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’d be happy to assist further.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on March 3, 2026
Posted by: ChuckBUSMC
[This review was collected as part of a promotion.] Love the Frigidaire product, Quality made. I had a LG prior to this one and in 5 years put two compressors in it. I have learned my lesson, stick with a quality company.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 4, 2026
Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying the quality and reliability of your Frigidaire appliance. We understand how frustrating repeated repairs can be, and it’s wonderful to know you’ve found a dependable solution. Your trust means a lot to us! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
Christian
Best Regards
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 3, 2026
Posted by: T Rex Zoey
[This review was collected as part of a promotion.] Good
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 5, 2026
Hi T Rex Zoey, thank you for your feedback! We’re glad to hear everything is good. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Icemaker Champ
on March 5, 2026
Posted by: KSO386
[This review was collected as part of a promotion.] We love our fridge! It has so much room, smart features, and a great ice maker!! We have no regrets with this purchase.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 9, 2026
Hi KSO386,
Thank you for sharing your feedback! We’re so happy to hear that you love your refrigerator and that the spacious interior, smart features, and ice maker are all working well for you. It’s great to know the appliance is meeting your needs and that you have no regrets with your purchase.
If you ever have any questions or need assistance in the future, please feel free to connect with us through Live Chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. We’ll be happy to help.
— Reed
Thank you for sharing your feedback! We’re so happy to hear that you love your refrigerator and that the spacious interior, smart features, and ice maker are all working well for you. It’s great to know the appliance is meeting your needs and that you have no regrets with your purchase.
If you ever have any questions or need assistance in the future, please feel free to connect with us through Live Chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET. We’ll be happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
At this early stage of owning this refrigerator, we been very pleased with the performance.
on March 6, 2026
Posted by: Tim Geiman
[This review was collected as part of a promotion.] At this early stage of owning this refrigerator, we been very pleased with the performance.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 9, 2026
Thank you for sharing your feedback!
We’re glad to hear that your 28 Cu. Ft. Standard-Depth French Door Refrigerator is performing well and meeting your expectations so far.
We hope it continues to provide reliable cooling, ample storage, and convenience for many years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that your 28 Cu. Ft. Standard-Depth French Door Refrigerator is performing well and meeting your expectations so far.
We hope it continues to provide reliable cooling, ample storage, and convenience for many years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent refrigerator, very spacious
on March 6, 2026
Posted by: Great spacious refrigerat
[This review was collected as part of a promotion.] This refrigerator gives lit of space. And many convinces. Has ice in door and freezer
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 9, 2026
Hi there, thank you for sharing your feedback! We’re glad to hear that your refrigerator provides plenty of space and offers convenient features, including the ice in the door and freezer.
We truly appreciate you taking the time to share your experience and hope it continues to meet your needs. If you ever have questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you taking the time to share your experience and hope it continues to meet your needs. If you ever have questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek and affordable
on March 6, 2026
Posted by: Yosurferdude
[This review was collected as part of a promotion.] This is a nice looking fridge. It feels premium without breaking the bank. The style inside and out is very nice. The quality seems very good. Opening the doors and drawers feels high quality compared to the other refrigerators in the same price point. Everything is nice and cold, nothing is freezing in the back of the refrigerators like other ones I’ve had in the past. It’s nice and quiet too. Very spacious.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 10, 2026
Hi there. Thank you for your detailed feedback! We’re thrilled to hear that you’re enjoying the premium feel, spacious design, and consistent cooling of your refrigerator. It’s great to know that it’s performing quietly and meeting your expectations—thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com