Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(769 Reviews)
Rating breakdown 769 reviews
5 Stars
529
4 Stars
190
3 Stars
24
2 Stars
7
1 Star
19
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
New home, new Fridge
on February 23, 2026
Posted by: Pb4vols
[This review was collected as part of a promotion.] The best I’ve owned!
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 24, 2026
Hi Pb4vols, thank you for the amazing compliment! We’re thrilled to hear your French door refrigerator is the best you’ve owned. It’s wonderful to know it’s delivering the performance and convenience you were looking for.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
9 days in of ownership and it seems fine
on February 24, 2026
Posted by: Wadopotato
[This review was collected as part of a promotion.] Hard to leave a genuine rating for a high end modern apiance after 9 days, but everything seems to be working fine so far. They used seemingly every inch of space they would on this refrigerator, especially on the doors. It will appear it runs a lot, but I was 5old that's what energy efficient compressors do these days, it's not overly loud at least. I like the manual cutoff switch for the lower ice maker since we won't be using it, need the freezer space more.
Overall it's been good, better than my 10 year old GE that failed once a year, crossing my fingers this one works longer and doesn't break.
Overall it's been good, better than my 10 year old GE that failed once a year, crossing my fingers this one works longer and doesn't break.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 25, 2026
Thank you for sharing your feedback! We’re glad to hear that your new refrigerator is performing well so far and that you’re enjoying the thoughtful design, including the efficient use of space and the manual cutoff switch for the lower ice maker. It’s great to know that the appliance is meeting your needs and providing more reliable performance compared to your previous unit.
As with any new appliance, if you have questions, need assistance, or want tips on optimizing its features, our team is always here to help. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re happy to provide support whenever you need it. Thank you again for choosing Frigidaire, and we hope your new refrigerator continues to bring convenience and reliability to your kitchen for many years! — Maria
As with any new appliance, if you have questions, need assistance, or want tips on optimizing its features, our team is always here to help. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re happy to provide support whenever you need it. Thank you again for choosing Frigidaire, and we hope your new refrigerator continues to bring convenience and reliability to your kitchen for many years! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 24, 2026
Posted by: Verosunbird
[This review was collected as part of a promotion.] Fit perfectly in our space. Lots of room for food in refrigerator and freezer compartments! Slim ice maker on top and bonus ice maker on bottom (freezer)!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 25, 2026
Hi Verosunbird! Thank you for sharing your experience! We’re glad to hear that your refrigerator fit perfectly in your space and that both the refrigerator and freezer compartments provide plenty of room for your food.
It’s great that the slim ice maker on top and the bonus ice maker in the freezer are convenient for your household — having flexible ice options can really make a difference. We appreciate you taking the time to highlight what you like about your new appliance!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great that the slim ice maker on top and the bonus ice maker in the freezer are convenient for your household — having flexible ice options can really make a difference. We appreciate you taking the time to highlight what you like about your new appliance!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Roomy, convenient, and versatile.
on February 25, 2026
Posted by: DLAF
[This review was collected as part of a promotion.] We love the large size, adjustable shelves, and storage bins. The freezer on the bottom means the most needed items are always easy to find and reach. The lighting is wonderful and the French doors save room between our island and the refrigerator.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 27, 2026
Good day, DLAF! Thank you for sharing such thoughtful feedback! We’re so happy to hear that you’re loving the large capacity, adjustable shelves, and storage bins. It’s wonderful to know that the bottom freezer design makes your most-used items easy to find and reach, and that the French doors are helping maximize the space between your island and refrigerator.
We’re also glad the lighting is making everything inside clear and easy to see; it’s those details that truly enhance the everyday experience.
If you ever have any additional suggestions, comments, or concerns, please feel free to connect with us via Live Chat on our website or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a fantastic day!
- Maico
We’re also glad the lighting is making everything inside clear and easy to see; it’s those details that truly enhance the everyday experience.
If you ever have any additional suggestions, comments, or concerns, please feel free to connect with us via Live Chat on our website or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a fantastic day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 28, 2026
Posted by: NAEC70
Great Appliance
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 3, 2026
Hi NAEC70! Thank you for your kind words! We’re so happy to hear you’re enjoying your new refrigerator. If you ever need any assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Faulty control board, but quickly fixed.
on March 1, 2026
Posted by: ajm06
[This review was collected as part of a promotion.] Control board made a waking chime at random times initially. We put in a service request and the tech came out a couple days later and had the replacement part on hand to swap out. Has been great ever since. Not other complaints. This fridge is exactly what we wanted.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 3, 2026
Hi ajm06,
Thank you for sharing your experience with us. We’re sorry to hear you initially experienced the control board chime, but we’re glad our service team was able to come out quickly with the replacement part and get everything resolved for you. It’s great to know the refrigerator has been performing well ever since and that it’s exactly what you were looking for.
If you ever need anything in the future, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Thank you for sharing your experience with us. We’re sorry to hear you initially experienced the control board chime, but we’re glad our service team was able to come out quickly with the replacement part and get everything resolved for you. It’s great to know the refrigerator has been performing well ever since and that it’s exactly what you were looking for.
If you ever need anything in the future, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
It's Almost Perfect...and it's Beautiful. However, you need to know about the variable compressor.
on March 1, 2026
Posted by: Acecert
[This review was collected as part of a promotion.] The refrigerator is beautiful. I had it installed 3 days ago and initally, I was going to return it (more on that later). Pros: VERY impressive outside and internal appearance. Lighting interior is well lit, shelves permit good organization and for a variety of heights. There is a shelf that can be folded back to a half shelf. The refrigator looks nice with the matching oven and microwave combo and cooktop that I also purchased. The filtration is very good on this unitt - 1 water filter and 3 internal filters. There is a spacious feezer with a deep drawer. I chose not to use the second ice maker (it turns off) and instead use that ice bin area for additional freezer space. Cons: There is a lot to love about this refrigeratorb but there is something perspective buyers need to know - the noise from the compressor, if you choose to use the ice makers, is very loud and constant (ran approx 90% of the time loudly.) After shutting off the ice makers (both rifrigerator and freezer) the refrigerator ran much more quiet at an acceptable level. In the quick guide it states: "Your variable speed compresser is designed to run 100% of the time..." With the ice maker on, the variable compressor kicks into a higher power and produced a loud hum that I found disruptive and bothersome. Overall, I recommend this unit if you are tolerant of compressor noise or in my case, shut the ice makers off and it is then acceptably very quiet.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 3, 2026
Hi Acecert,
Thank you so much for taking the time to share such a detailed and thoughtful review. We’re thrilled to hear how much you love the design, lighting, flexible shelving, and overall appearance — especially that it pairs so beautifully with your matching kitchen appliances. It’s great to know the organization features and filtration system are meeting your expectations, and that the freezer space and drawer layout are working well for you.
We also truly appreciate you sharing your experience regarding compressor noise. As noted in the guide, the variable speed compressor is designed to run continuously, adjusting power as needed to maintain consistent temperatures and efficiency. When the ice makers are turned on, the compressor can operate at a higher speed more frequently, which may result in a more noticeable hum. We understand that noise sensitivity varies from home to home, and we’re glad you were able to find a setup — turning off the ice makers — that works comfortably for you.
Your balanced feedback is incredibly helpful for other customers considering this model, and we truly appreciate you recommending it while also highlighting what to expect.
If you ever have any questions or would like us to review the noise level with you to ensure it’s operating as designed, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always here to help.
— Reed
Thank you so much for taking the time to share such a detailed and thoughtful review. We’re thrilled to hear how much you love the design, lighting, flexible shelving, and overall appearance — especially that it pairs so beautifully with your matching kitchen appliances. It’s great to know the organization features and filtration system are meeting your expectations, and that the freezer space and drawer layout are working well for you.
We also truly appreciate you sharing your experience regarding compressor noise. As noted in the guide, the variable speed compressor is designed to run continuously, adjusting power as needed to maintain consistent temperatures and efficiency. When the ice makers are turned on, the compressor can operate at a higher speed more frequently, which may result in a more noticeable hum. We understand that noise sensitivity varies from home to home, and we’re glad you were able to find a setup — turning off the ice makers — that works comfortably for you.
Your balanced feedback is incredibly helpful for other customers considering this model, and we truly appreciate you recommending it while also highlighting what to expect.
If you ever have any questions or would like us to review the noise level with you to ensure it’s operating as designed, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always here to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 1, 2026
Posted by: Nana O
[This review was collected as part of a promotion.] We love everything about our new refrigerator!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 3, 2026
Thank you for your wonderful review of the 28 Cu. Ft. Standard-Depth French Door Refrigerator! We’re so happy to hear that you love everything about your new refrigerator. We designed it with both style and functionality in mind, and it’s great to know it’s meeting all of your expectations.
If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com