Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(797 Reviews)
Rating breakdown 797 reviews
5 Stars
549
4 Stars
197
3 Stars
24
2 Stars
7
1 Star
20
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
4
refrigerator freezes our food!
on February 20, 2026
Posted by: Lisagro
[This review was collected as part of a promotion.] Love the new door ice maker as we never had one before. It is easy to use and clean. The refrigerator, however, freezes our food even when we increase the tempurature.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 23, 2026
Hi Lisagro! Thank you for sharing your feedback. We’re glad to hear that you’re enjoying the new door ice maker and finding it easy to use and clean.
We’re very sorry to hear about your issue with the refrigerator freezing food despite adjusting the temperature. That is certainly frustrating and not the experience we want for you. This could be related to a temperature sensor, air flow, or another internal setting that may need adjustment.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re very sorry to hear about your issue with the refrigerator freezing food despite adjusting the temperature. That is certainly frustrating and not the experience we want for you. This could be related to a temperature sensor, air flow, or another internal setting that may need adjustment.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious inside design.
on February 22, 2026
Posted by: Garylee74
[This review was collected as part of a promotion.] Spacious inside design creating plenty of storage space for all type and size shape items.
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 24, 2026
Hi, Garylee74! Thank you for sharing your experience! We’re thrilled to hear your Frigidaire refrigerator’s spacious design is helping you store all types and sizes of items with ease. It’s wonderful to know it’s making your kitchen more organized and convenient!
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
New home, new Fridge
on February 23, 2026
Posted by: Pb4vols
[This review was collected as part of a promotion.] The best I’ve owned!
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 24, 2026
Hi Pb4vols, thank you for the amazing compliment! We’re thrilled to hear your French door refrigerator is the best you’ve owned. It’s wonderful to know it’s delivering the performance and convenience you were looking for.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
9 days in of ownership and it seems fine
on February 24, 2026
Posted by: Wadopotato
[This review was collected as part of a promotion.] Hard to leave a genuine rating for a high end modern apiance after 9 days, but everything seems to be working fine so far. They used seemingly every inch of space they would on this refrigerator, especially on the doors. It will appear it runs a lot, but I was 5old that's what energy efficient compressors do these days, it's not overly loud at least. I like the manual cutoff switch for the lower ice maker since we won't be using it, need the freezer space more.
Overall it's been good, better than my 10 year old GE that failed once a year, crossing my fingers this one works longer and doesn't break.
Overall it's been good, better than my 10 year old GE that failed once a year, crossing my fingers this one works longer and doesn't break.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 25, 2026
Thank you for sharing your feedback! We’re glad to hear that your new refrigerator is performing well so far and that you’re enjoying the thoughtful design, including the efficient use of space and the manual cutoff switch for the lower ice maker. It’s great to know that the appliance is meeting your needs and providing more reliable performance compared to your previous unit.
As with any new appliance, if you have questions, need assistance, or want tips on optimizing its features, our team is always here to help. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re happy to provide support whenever you need it. Thank you again for choosing Frigidaire, and we hope your new refrigerator continues to bring convenience and reliability to your kitchen for many years! — Maria
As with any new appliance, if you have questions, need assistance, or want tips on optimizing its features, our team is always here to help. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re happy to provide support whenever you need it. Thank you again for choosing Frigidaire, and we hope your new refrigerator continues to bring convenience and reliability to your kitchen for many years! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 24, 2026
Posted by: Verosunbird
[This review was collected as part of a promotion.] Fit perfectly in our space. Lots of room for food in refrigerator and freezer compartments! Slim ice maker on top and bonus ice maker on bottom (freezer)!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 25, 2026
Hi Verosunbird! Thank you for sharing your experience! We’re glad to hear that your refrigerator fit perfectly in your space and that both the refrigerator and freezer compartments provide plenty of room for your food.
It’s great that the slim ice maker on top and the bonus ice maker in the freezer are convenient for your household — having flexible ice options can really make a difference. We appreciate you taking the time to highlight what you like about your new appliance!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great that the slim ice maker on top and the bonus ice maker in the freezer are convenient for your household — having flexible ice options can really make a difference. We appreciate you taking the time to highlight what you like about your new appliance!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Roomy, convenient, and versatile.
on February 25, 2026
Posted by: DLAF
[This review was collected as part of a promotion.] We love the large size, adjustable shelves, and storage bins. The freezer on the bottom means the most needed items are always easy to find and reach. The lighting is wonderful and the French doors save room between our island and the refrigerator.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 27, 2026
Good day, DLAF! Thank you for sharing such thoughtful feedback! We’re so happy to hear that you’re loving the large capacity, adjustable shelves, and storage bins. It’s wonderful to know that the bottom freezer design makes your most-used items easy to find and reach, and that the French doors are helping maximize the space between your island and refrigerator.
We’re also glad the lighting is making everything inside clear and easy to see; it’s those details that truly enhance the everyday experience.
If you ever have any additional suggestions, comments, or concerns, please feel free to connect with us via Live Chat on our website or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a fantastic day!
- Maico
We’re also glad the lighting is making everything inside clear and easy to see; it’s those details that truly enhance the everyday experience.
If you ever have any additional suggestions, comments, or concerns, please feel free to connect with us via Live Chat on our website or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a fantastic day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 28, 2026
Posted by: NAEC70
Great Appliance
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 3, 2026
Hi NAEC70! Thank you for your kind words! We’re so happy to hear you’re enjoying your new refrigerator. If you ever need any assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Faulty control board, but quickly fixed.
on March 1, 2026
Posted by: ajm06
[This review was collected as part of a promotion.] Control board made a waking chime at random times initially. We put in a service request and the tech came out a couple days later and had the replacement part on hand to swap out. Has been great ever since. Not other complaints. This fridge is exactly what we wanted.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 3, 2026
Hi ajm06,
Thank you for sharing your experience with us. We’re sorry to hear you initially experienced the control board chime, but we’re glad our service team was able to come out quickly with the replacement part and get everything resolved for you. It’s great to know the refrigerator has been performing well ever since and that it’s exactly what you were looking for.
If you ever need anything in the future, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Thank you for sharing your experience with us. We’re sorry to hear you initially experienced the control board chime, but we’re glad our service team was able to come out quickly with the replacement part and get everything resolved for you. It’s great to know the refrigerator has been performing well ever since and that it’s exactly what you were looking for.
If you ever need anything in the future, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com