Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(797 Reviews)
Rating breakdown 797 reviews
5 Stars
549
4 Stars
197
3 Stars
24
2 Stars
7
1 Star
20
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
on January 19, 2026
Posted by: MikieD
[This review was collected as part of a promotion.] Love the compartment and the double ice makers
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 21, 2026
Hi Mikie! We’re thrilled to hear you’re enjoying the compartments and double ice maker! Thank you for sharing your feedback—we appreciate your support. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Plus (it works) and minus (limited control)
on January 20, 2026
Posted by: Vlad the Impaler
[This review was collected as part of a promotion.] Our new “professional” series refrigerator is way better than our Whirlpool at making ice and keeping our food cold, because our old one had ongoing ice issues then suddenly quit at 8 years old. The new fridge is more spacious inside and has welcome options for organization. That said, we have also had frozen lettuce and eggs as the foods that are at the back of the shelves near the air circulation vents get way too cold, even with the interior temperature turns up 3 degrees higher than standard. I was challenged by my wife about buying broken eggs, but upon difficult removal from the plastic 18 pack, a single egg in the middle of the last row of three was broken and frozen like a stone. One right next to it was very cold but fine for use. I think a better ducting exit diffuser than the current slots is needed. The temperature distribution is obviously an issue.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 21, 2026
Thank you for sharing your detailed feedback. We’re glad to hear that your new professional-series refrigerator is performing well overall, with better ice production, consistent cooling, and helpful organizational features. We also appreciate you bringing the issue with uneven temperature distribution near the vents to our attention. Your observations regarding the frozen items and potential improvements to airflow and ducting will be shared with our product team for review. Customer input like yours is valuable as we work to improve our products. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
So much easier to use than my old side-by-side.
on January 20, 2026
Posted by: In Fort Myers
[This review was collected as part of a promotion.] I wasn't sure about the drawer, but I use it constantly for cold cuts and cheeses. The crisper drawer is big enough for a whole head of lettuce or a cabbage and it increases the shelf-life of fresh vegetables, which is a big, bit savings.
I'm glad my old fridge gave up the ghost which encouraged me to buy this one.
I'm glad my old fridge gave up the ghost which encouraged me to buy this one.
Response from frigidaire.comBy John, Online Outreach Specialist, January 20, 2026
Hi there, our valued customer. Thank you for sharing your feedback! We’re so glad to hear that the drawer has become a feature you use regularly and that it’s working well for storing cold cuts and cheeses. It’s also great to know the crisper drawer is providing ample space for larger produce items and helping extend the shelf life of your fresh vegetables—that kind of savings really adds up.
We appreciate you taking the time to share your experience. Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. We’ll be happy to assist. -John
We appreciate you taking the time to share your experience. Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. We’ll be happy to assist. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
very spacious
on January 30, 2026
Posted by: dswan2026
[This review was collected as part of a promotion.] Really like the amount of room for organizing , duel ice makers were the big selling points , I like how big the ice tub is for the door dispenser . Over all a home run so far
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 2, 2026
Thank you for taking the time to share your feedback on your refrigerator. We’re thrilled to hear that you’re enjoying the spacious design and the convenience of the dual ice makers. It’s great to know that the large ice tub in the door dispenser is working well for your household and helping keep everything organized.
If you ever have questions about your refrigerator, want guidance on features, or need assistance, our Customer Care team is always available to help. You can connect with us through Live Chat at www.frigidaire.com
or call us at 1‑800‑374‑4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your feedback and are delighted that your Frigidaire appliance is providing both functionality and convenience. Our goal is to ensure your refrigerator continues to perform reliably and enhances your daily routine. - Maria
If you ever have questions about your refrigerator, want guidance on features, or need assistance, our Customer Care team is always available to help. You can connect with us through Live Chat at www.frigidaire.com
or call us at 1‑800‑374‑4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your feedback and are delighted that your Frigidaire appliance is providing both functionality and convenience. Our goal is to ensure your refrigerator continues to perform reliably and enhances your daily routine. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 6, 2026
Posted by: Cshray
[This review was collected as part of a promotion.] Super spacious inside, lots of freezer space, easy access to water & ice with a huge cutout to fit large Stanley & yeti cups.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 9, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying the spacious interior, the ample freezer space, and the convenient water and ice access. It’s great to know the dispenser opening fits larger cups like Stanley and Yeti, making everyday use even easier.
If you ever need assistance or have any questions, please feel free to contact us via live chat at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m. – 8:00 p.m. ET. We’ll be happy to help. - Reed
If you ever need assistance or have any questions, please feel free to contact us via live chat at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m. – 8:00 p.m. ET. We’ll be happy to help. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
So much space!
on February 12, 2026
Posted by: Pbay
[This review was collected as part of a promotion.] This refrigerator has so much space inside. I love how the drawers are sealed for freshness! Having the dual ice makers is a bonus!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 12, 2026
Hi there! We’re so glad to hear you’re enjoying your new refrigerator! It’s great that the spacious interior and sealed drawers are keeping your food fresh, and having dual ice makers is definitely a convenient bonus.
Thank you for sharing your experience — we’re happy it’s making daily life easier in your kitchen! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for sharing your experience — we’re happy it’s making daily life easier in your kitchen! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Versatile refrigerator
on February 12, 2026
Posted by: tlc301
[This review was collected as part of a promotion.] Interior configuration allows for accommodation of multiple tall items while maintaining shelf spacing. The dual ice makers are very useful for larger gatherings. The appearance is quite nice and so far the structure seems sturdy.
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 13, 2026
Hello tlc301!
Thank you for sharing your detailed feedback on your Frigidaire Professional 28 Cu. Ft. Standard-Depth French Door Refrigerator (model PRFS2883AF). We’re pleased to hear that the interior configuration and adjustable shelving are accommodating tall items with ease, and that the dual ice makers are proving helpful for larger gatherings. It’s also great to know that the design, appearance, and sturdy construction are meeting your expectations.
We appreciate you choosing Frigidaire Professional and hope your refrigerator continues to serve you well for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your detailed feedback on your Frigidaire Professional 28 Cu. Ft. Standard-Depth French Door Refrigerator (model PRFS2883AF). We’re pleased to hear that the interior configuration and adjustable shelving are accommodating tall items with ease, and that the dual ice makers are proving helpful for larger gatherings. It’s also great to know that the design, appearance, and sturdy construction are meeting your expectations.
We appreciate you choosing Frigidaire Professional and hope your refrigerator continues to serve you well for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stainless steel fridge with ice & water
on February 15, 2026
Posted by: tyeske
[This review was collected as part of a promotion.] We have never had a refrigerator with ice & water in the door. Our family has adjusted very quickly. We use the ice & water from the door all the time. The water isn’t chilled, so if we want it chilled we add ice. The water doesn’t drip and leave stains, but sometimes it seams like maybe small ice chips melt and leave stains. I clean them up with barkeepers friend.
All in all we are pretty happy with the refrigerator.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 16, 2026
Hi there! Thank you for sharing your feedback! We’re glad to hear that your family has adjusted quickly to having ice and water in the door and that it’s becoming a convenient part of your daily routine.
We understand your note about the water not being chilled and the occasional small ice chips leaving minor marks. It’s great that you’ve found a simple way to keep it clean, and your observations are very helpful for understanding how our customers interact with this feature.
Overall, we’re happy to hear that you’re enjoying your refrigerator and that it’s meeting your family’s needs. Thank you for choosing Frigidaire, and we hope it continues to serve you well for years to come.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand your note about the water not being chilled and the occasional small ice chips leaving minor marks. It’s great that you’ve found a simple way to keep it clean, and your observations are very helpful for understanding how our customers interact with this feature.
Overall, we’re happy to hear that you’re enjoying your refrigerator and that it’s meeting your family’s needs. Thank you for choosing Frigidaire, and we hope it continues to serve you well for years to come.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com