Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(736 Reviews)
Rating breakdown 736 reviews
5 Stars
503
4 Stars
184
3 Stars
24
2 Stars
7
1 Star
18
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Frigidaire Frig
on December 28, 2025
Posted by: Cush25
[This review was collected as part of a promotion.] Frigidaire Professional is the way to go. Most of our appliances are Frigidaire Professional. The refrigerator we replaced, after 15+ years, was a Frigidaire Professional side-by-side. Both my wife and I love the French door style. Everything is within reach when you open the door. I actually put a thermometer in the refrigerator and the temperature is what was set. Also the "Professional" has very stylish handles.
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 30, 2025
Hi, Cush25! We appreciate your feedback. It’s encouraging to hear that your French Door Refrigerator is performing as expected and that the design and handles complement your kitchen. Thank you for continuing to choose Frigidaire Professional. For any questions or support, our team is available via Live Chat at frigidaire.com or by phone at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Nice Fridge
on December 29, 2025
Posted by: Scotatheart
[This review was collected as part of a promotion.] Love the looks, the double ice maker is a bonus. So far, very satisfied.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good buy
on December 29, 2025
Posted by: Dave1067
[This review was collected as part of a promotion.] Sleek look, huge capacity
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 2, 2026
Thank you for sharing your feedback, Dave1067! We’re glad to hear that you’re enjoying the sleek design and the spacious capacity of your Frigidaire appliance. Your satisfaction is very important to us, and we appreciate you choosing Frigidaire.
If you have any additional suggestions, comments, or concerns, please reach out via Live Chat on our website or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you continue enjoying your Frigidaire appliance! - Maico
If you have any additional suggestions, comments, or concerns, please reach out via Live Chat on our website or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you continue enjoying your Frigidaire appliance! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dmac 378
on January 6, 2026
Posted by: Dmac 378
[This review was collected as part of a promotion.] The new Frigidaire is much roomier than our previous fridge from a competitor. I believe the interior layout, especially the door shelving has improved the spacious interior which includes an ice maker. And there’s a 2nd ice maker in the freezer which can be switched off if not needed providing additional freezer space. Also the exterior SSteel matches all of our other SS appliances. This Frigidaire will be a welcome addition kitchen experience.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 8, 2026
Hi there! Thank you for taking the time to share your experience with your new Frigidaire refrigerator. We’re delighted to hear that you’re enjoying the roomier interior and the improved layout, especially the door shelving that helps maximize storage space.
It’s great to know that features like the dual ice makers and the ability to switch off the freezer ice maker when additional space is needed are adding flexibility and convenience to your kitchen. We’re also pleased that the stainless steel finish complements your other appliances and contributes to a cohesive look.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great to know that features like the dual ice makers and the ability to switch off the freezer ice maker when additional space is needed are adding flexibility and convenience to your kitchen. We’re also pleased that the stainless steel finish complements your other appliances and contributes to a cohesive look.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic Fridge!
on January 9, 2026
Posted by: AshleighCheley
[This review was collected as part of a promotion.] I absolutely love this refrigerator! There is more than enough space and it's so customizable. I could not be happier with it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New refrigerator
on January 10, 2026
Posted by: Kiss my Butt
[This review was collected as part of a promotion.] So far my new fridge is performing perfectly. I also love the French door access. The accessibility is so much better than my old side by side.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 19, 2026
Posted by: MikieD
[This review was collected as part of a promotion.] Love the compartment and the double ice makers
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 21, 2026
Hi Mikie! We’re thrilled to hear you’re enjoying the compartments and double ice maker! Thank you for sharing your feedback—we appreciate your support. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Plus (it works) and minus (limited control)
on January 20, 2026
Posted by: Vlad the Impaler
[This review was collected as part of a promotion.] Our new “professional” series refrigerator is way better than our Whirlpool at making ice and keeping our food cold, because our old one had ongoing ice issues then suddenly quit at 8 years old. The new fridge is more spacious inside and has welcome options for organization. That said, we have also had frozen lettuce and eggs as the foods that are at the back of the shelves near the air circulation vents get way too cold, even with the interior temperature turns up 3 degrees higher than standard. I was challenged by my wife about buying broken eggs, but upon difficult removal from the plastic 18 pack, a single egg in the middle of the last row of three was broken and frozen like a stone. One right next to it was very cold but fine for use. I think a better ducting exit diffuser than the current slots is needed. The temperature distribution is obviously an issue.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 21, 2026
Thank you for sharing your detailed feedback. We’re glad to hear that your new professional-series refrigerator is performing well overall, with better ice production, consistent cooling, and helpful organizational features. We also appreciate you bringing the issue with uneven temperature distribution near the vents to our attention. Your observations regarding the frozen items and potential improvements to airflow and ducting will be shared with our product team for review. Customer input like yours is valuable as we work to improve our products. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com