Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(584 Reviews)
Rating breakdown 584 reviews
5 Stars
391
4 Stars
148
3 Stars
21
2 Stars
6
1 Star
18
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
4
Sadly disappointed in the storage design.
on July 26, 2024
Posted by: Mellyhart
[This review was collected as part of a promotion.] The ice maker takes up valuable real estate! The shelves are not sturdy enough. The door storage-especially the left side is insufficient. One shelf is so shallow, it can only hold Tabasco size bottles! The bottom door shelf is useless. Crisper drawer too tall, and the bottom drawer too deep-the reason why bottom door shelf is useless. The freezer needs one more adjustable divider. Please have a woman help design the new model, or just borrow the Kitchenaid design- it can hold so much more!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible Ice Machine
on August 4, 2024
Posted by: Jubal954
All of our kitchen appliances are Frigidaire Professional except the old fridge that just died. I was excited to have the dual ice machines as our old one always ran out. This one is even worse the our old one. The lower ice machine hasn't filled the bin in 5 days. It's nuts. What a waste of money.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 6, 2024
Thank you for sharing your feedback and experience with us. We would like to sincerely apologize that your experience didn't match your expectations. Please know that we pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We can understand your frustration and are here to help. While we were unable to locate any contacts pertaining to your concern based on the information provided, we would like to ensure that your refrigerator will work as designed. At your convenience, please reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great looking fridge
on August 12, 2024
Posted by: Sandyturk22
[This review was collected as part of a promotion.] Great looking fridge. Dual icemakers a huge plus. Did have to remove 1 shelf all together to store more taller things. The gasket on the lefthand side near upper freezer compartment is warped and was allowing air to leak which caused the upper icemaker to quit...but we were able to pad the gap back out. Send me a new gasket and ill call this unit perfect
Written by a customer while visiting frigidaire.com
Customer Rating
5
Major upgrade from samsung fridge
on September 7, 2024
Posted by: Zilla1256
[This review was collected as part of a promotion.] At first we were worried because it appeared smaller than the Samsung. Once we got everything in, we found out we could put more. And that crisper drawers…wow. It actually keeps our veggies longer than the adjustable humidity thing in our precious fridge. Let’s not get started on how much ice it makes….amazing with the dual ice makers.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on September 23, 2024
Posted by: dcharts
[This review was collected as part of a promotion.] We purchased this French Door Refrigerator for our new house. I like the interior configuration and that it has two ice makers. I like the modern round handles.
Written by a customer while visiting frigidaire.com
Customer Rating
5
WOW Two Ice Makers
on October 4, 2024
Posted by: RaceCarBatonRouge
[This review was collected as part of a promotion.] We have enjoyed our new Frigidaire for about 30 days now. My wife really relishes having a reliable supply of ice. This is our first stainless appliance. Looks great. As an engineer, I appreciate the sturdiness and feel of all the moving parts. When I was growing up we did not have a refrigerator, we had a "Frigidaire!"
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Refrigerator Ever!
on September 20, 2022
Posted by: Patrick31
[This review was collected as part of a promotion.] We are absolutely thrilled with our new Frigidaire Professional fridge! It is so big inside and can hold so much stuff. It's beautiful on the outside and inside. Best part is that the stainless steel finish doesn't smudge which is great when you have kids. We are loving the deep freezer at the bottom as well and it comes with two places for ice which is a bonus. Great upgrade to the kitchen. No complaints on this!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Stuck in Sabbath mode!
on September 18, 2023
Posted by: coralway
Refrigerator is not even 6 months old and it got stuck in sabbath mode, No ice, water, and lights
This is so disappointing, we were very happy till this happen.
This is so disappointing, we were very happy till this happen.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, September 19, 2023
Hello! We never want to see our family unhappy with their investment. We would love the opportunity to try and make things right. Please know this is not the effortless experience we strive for, Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com