Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(736 Reviews)
Rating breakdown 736 reviews
5 Stars
503
4 Stars
184
3 Stars
24
2 Stars
7
1 Star
18
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
4
Solid unit. Heavy to move.
on October 30, 2025
Posted by: Bluerooster
[This review was collected as part of a promotion.] Good features. Seems to be laid out pretty well so far.
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 31, 2025
Thank you for taking the time to share your feedback! We’re glad to hear that you’re enjoying the features and layout of your new refrigerator so far. It’s great to know it’s meeting your expectations and making your experience more convenient.
If you have any questions as you continue using it or need assistance with its features, our team would be happy to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST.
We truly appreciate you choosing Frigidaire and sharing your thoughts with us — we hope you continue to enjoy your appliance for many years to come! – Maria
If you have any questions as you continue using it or need assistance with its features, our team would be happy to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST.
We truly appreciate you choosing Frigidaire and sharing your thoughts with us — we hope you continue to enjoy your appliance for many years to come! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 30, 2025
Posted by: Charem
[This review was collected as part of a promotion.] I love my Frigidaire. I always had a side by side fridge but I chose to go with a French door this time. The top part is very spacious and everything is at eye level. The bottom freezer is easier to keep vegetables separate from meats and it is easier to find an item when you need it.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, October 30, 2025
Dear Charem,
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re so glad to hear you’re loving your new French door refrigerator and finding the layout convenient and easy to organize. It’s great that the spacious design and lower freezer make it easier to keep everything in order and within reach. We appreciate you sharing your experience!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re so glad to hear you’re loving your new French door refrigerator and finding the layout convenient and easy to organize. It’s great that the spacious design and lower freezer make it easier to keep everything in order and within reach. We appreciate you sharing your experience!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pretty good fridge
on November 2, 2025
Posted by: Christopher M In Texas
[This review was collected as part of a promotion.] First, it’s huge. Holds a lot. The double ice maker is great, we always have plenty on hand. And it looks great in our kitchen.
The only thing holding back the fifth star is frequent panel beeps (for no reason) after only 2 months of ownership. I’ve got a service request in for that. If that gets fixed, it’s absolutely a 5-star.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, November 4, 2025
Thank you for sharing your experience with your Frigidaire 28 Cu. Ft. French Door Refrigerator! We’re thrilled to hear you’re enjoying the spacious design, double ice maker, and style in your kitchen. We understand how the unexpected panel beeps can be frustrating, and we’re glad you’ve already submitted a service request. We’re confident our team will help get that resolved so your fridge can earn that full 5-star rating. Thanks again for choosing Frigidaire! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Tremendous Upgrade
on November 4, 2025
Posted by: Levi182
[This review was collected as part of a promotion.] This refrigerator is beautiful and operates exactly as expected. There is a ton of space for food and very customizable to fit any sized food containers.
Response from frigidaire.comBy John, Online Outreach Specialist, November 4, 2025
Hi there, our valued customer. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good not Great!!
on November 8, 2025
Posted by: Travchan
[This review was collected as part of a promotion.] We bought this model expecting high quality and features!! There is no cold water that comes out of the water dispenser!! ( no internal bladder!) and no craft ice!! Sorta disappointed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of ice.
on November 9, 2025
Posted by: TimmyDe
[This review was collected as part of a promotion.] Great refrigerator with lots of cool features. Dual ice maker is nice, always plenty of ice. Easy change water filter allows you to change without moving food around to get to it. The Professional series has heavy duty door handles that are easier to clean than their standard handle. The door door and vegetable bins are a bit nicer than their standard handle standard model.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator Review
on November 15, 2025
Posted by: TZimm
[This review was collected as part of a promotion.] Our refrigerator is spacious and delivers what we needed. It has ample space in the freezer and tons of ice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 17, 2025
Posted by: RJ escobar
[This review was collected as part of a promotion.] Its been a month since I purchased this fridge. So the only thing I can say is so far so good.
Response from frigidaire.comBy Angel, Online Outreach Specialists, November 18, 2025
Hi, RJ escobar! We appreciate your feedback! It’s great to hear your Frigidaire French Door Refrigerator has been performing well during its first month. We’re here to help if you need anything along the way. For any questions or assistance, reach out via Live Chat at frigidaire.com or call 1-800-374-4432 Monday-Friday, 8:30 am–8 pm EST. – Angel
Written by a customer while visiting frigidaire.com