Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(797 Reviews)
Rating breakdown 797 reviews
5 Stars
549
4 Stars
197
3 Stars
24
2 Stars
7
1 Star
20
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Love, love, love
on October 15, 2025
Posted by: fox3
[This review was collected as part of a promotion.] I REALLY like my new refrigerator. Very spacious and great use of door shelf space. Normally when the ice maker is in the door the shelves on the door are almost useless. The water / ice dispenser on the outside is clean and simple as the temperature and alarm buttons are inside the door. This will be much simpler for when guest are using the water and ice dispenser. The manual is great. It even provided information on the various noises you may hear from the refrigerator. VERY helpful! I would highly recommend this model.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 16, 2025
Hi there! We’re thrilled to hear how much you’re enjoying your new Frigidaire refrigerator! It’s wonderful that you appreciate the spacious design, smart use of door shelf space, and the convenient exterior water/ice dispenser. We’re also glad the manual was helpful and made it easy to understand any normal operating sounds. Thank you for your thoughtful feedback and recommendation — we’re so happy this model is working well for you! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
And its magnetic!
on October 16, 2025
Posted by: ajg18
[This review was collected as part of a promotion.] The fridge is great. Ice maker works fast. But the surprise favorite feature is that the kitchen magnets can go back on the fridge!
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 16, 2025
Hello Adam,
Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying your Frigidaire Professional 28 Cu. Ft. French Door Refrigerator and that the ice maker is working fast. It’s great to know that the ability to use kitchen magnets has become a favorite feature too! We truly appreciate your support and are glad your fridge is a hit in your kitchen.
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying your Frigidaire Professional 28 Cu. Ft. French Door Refrigerator and that the ice maker is working fast. It’s great to know that the ability to use kitchen magnets has become a favorite feature too! We truly appreciate your support and are glad your fridge is a hit in your kitchen.
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Written by a customer while visiting frigidaire.com
Customer Rating
3
on October 16, 2025
Posted by: Richard hazard
[This review was collected as part of a promotion.] Great full depth fridge, can fit a half sheet pan in it with no issues, love the fact that the water dispenser despensces cold water. Only issue I have is that the fridge dings every ~1-3 minutes but support team was very responsive to my issue
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 17, 2025
Hi there! We’re so glad to hear you’re enjoying your new refrigerator — especially the spacious design and cold water dispenser! We also appreciate you mentioning our support team’s responsiveness. If the beeping continues, please don’t hesitate to reach out to us again at 1-800-374-4432 or through live chat at frigidaire.com, so we can make sure everything’s working perfectly for you.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of space
on October 18, 2025
Posted by: Kevin123456789
[This review was collected as part of a promotion.] Elegant fridge making all the features look nice compared to other brands. Lots of space and no wasted space
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy with our new refrigerator
on October 18, 2025
Posted by: Colo70
[This review was collected as part of a promotion.] We love our new Frigidaire professional refrigerator, it feels well made and has lots of room. We moved the shelves around to maximize the space and love all the door compartments for bottles and jars. I also like how simple the water and ice dispenser are. With our last fridge you had to press it 2 - 3 times to go from water to ice and if you missed it you had to you through the menu again, this model it’s just one push.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my Frigidaire!
on October 24, 2025
Posted by: Charem
[This review was collected as part of a promotion.] I love the open top space of my new Frigidaire. It is very spacious and everything is easy to keep organized with all of the door shelves. It is easier to locate items in the freezer than it was with my side by side. I am so happy with my purchase.
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 27, 2025
Thank you for sharing your feedback about your new refrigerator. We’re delighted to hear that the spacious design, open top space, and well-organized door shelves are making it easier for you to keep items neatly arranged and accessible. It’s wonderful to know that the freezer has been easier to navigate compared to your previous side-by-side model, and that your overall experience with the appliance has been positive.
If any assistance is needed with features, settings, or maintenance, we encourage reaching out to our support team. Our specialists are available to provide guidance, answer questions, and ensure your refrigerator continues to perform at its best. You can connect with us through Live Chat at Frigidaire.com for real-time support, or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
If any assistance is needed with features, settings, or maintenance, we encourage reaching out to our support team. Our specialists are available to provide guidance, answer questions, and ensure your refrigerator continues to perform at its best. You can connect with us through Live Chat at Frigidaire.com for real-time support, or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on October 26, 2025
Posted by: Angiedawn
[This review was collected as part of a promotion.] I do love this refrigerator. It is spacious and the adjustable shelves are great. My favorite parts are the 2 ice makers. There is one through the door and one in the freezer. It makes tons of ice.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 28, 2025
Hi, Angie! Thank you so much for sharing your feedback! We’re thrilled to hear that you’re loving your refrigerator’s spacious design, flexible shelving, and especially the dual ice makers. It’s great to know the extra ice-making power is a favorite feature in your home. We truly appreciate you taking the time to share your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 26, 2025
Posted by: Rob chap
[This review was collected as part of a promotion.] The refrigerator has been working extremely well, very pleased
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 28, 2025
We’re thrilled to hear that your refrigerator has been working so well and that you’re very pleased! If you ever have any questions or need assistance, you can always reach us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com