Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(690 Reviews)
Rating breakdown 690 reviews
5 Stars
465
4 Stars
177
3 Stars
23
2 Stars
7
1 Star
18
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
5
Excellent Refrigerator
on September 29, 2025
Posted by: JWK1
[This review was collected as part of a promotion.] We have been quite pleased with our new Frigidaire. The secondary ice maker in the lower freezer is nice for our large family.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 30, 2025
Hi there. Thank you for sharing your feedback! We’re glad to hear that your new Frigidaire is meeting your family’s needs and that the secondary ice maker in the lower freezer is a helpful feature. We hope it continues to make daily life easier and more convenient! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great so far!
on September 29, 2025
Posted by: Shananana
[This review was collected as part of a promotion.] I recently purchased this refrigerator, and so far I’ve been very happy with it. It has plenty of storage space, runs quietly, and keeps everything cold and fresh just like you’d expect. One of the standout features, though,are the ice makers. It produces tons of ice and keeps up even when the whole family is using it throughout the day. Overall, it’s been a great addition to my kitchen and I’d definitely recommend it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 1, 2025
Thank you for taking the time to share your positive experience with your new refrigerator, Shananana! We’re delighted to hear that it’s meeting your expectations with plenty of storage, quiet operation, and excellent cooling performance. It’s especially great to know that the ice makers are keeping up with your family’s needs. That’s definitely one of the features we’re proud of. If you have any additional suggestions, comments, or concerns, please don’t hesitate to connect with us via Live Chat on our website or by calling our Customer Support team at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thanks again for your kind words, and have a wonderful rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sturdy, well-built with just one flaw
on October 8, 2025
Posted by: chapfam
[This review was collected as part of a promotion.] The refrigerator leans to the rear so much that it's unable to be leveled. We thought this was a flaw at first, but the second replacement fridge does the same thing. If it sits on its own, away from an adjacent wall, this will likely not be noticeable, but ours sits next to a short divider wall, so it's very obvious it leans to the rear.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 9, 2025
Hi there. We’re sorry to hear about the leveling issue you’ve experienced with your refrigerator — we understand how frustrating that can be, especially after receiving a replacement. While our refrigerators are designed to have a slight backward tilt to help doors close properly, it shouldn’t be so noticeable that it affects appearance or placement. \n\nWe’d like to take a closer look and assist with troubleshooting or possible adjustments. Please reach out to our Customer Care Team at 1-800-374-4432 or connect via Live Chat at Frigidaire.com.\nBest Regards,\nRuth\n
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on October 8, 2025
Posted by: rcates53
[This review was collected as part of a promotion.] We love the two ice makers!
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 9, 2025
Hello, Rcates53! We’re delighted to hear that you’re loving your Frigidaire refrigerator — especially the dual ice makers! It’s great to know they’re adding extra convenience for you. If you ever have any questions or need support, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help! -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 14, 2025
Posted by: Ophthalret
[This review was collected as part of a promotion.] Love the refrigerator! Has lots of room and 2 ice makers
Response from frigidaire.comBy Christian, Online Outreach Specialist, October 14, 2025
Thanks for your great review! We’re happy to hear you love the spacious fridge and those two ice makers—perfect for keeping things cool and drinks flowing.
If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love, love, love
on October 15, 2025
Posted by: fox3
[This review was collected as part of a promotion.] I REALLY like my new refrigerator. Very spacious and great use of door shelf space. Normally when the ice maker is in the door the shelves on the door are almost useless. The water / ice dispenser on the outside is clean and simple as the temperature and alarm buttons are inside the door. This will be much simpler for when guest are using the water and ice dispenser. The manual is great. It even provided information on the various noises you may hear from the refrigerator. VERY helpful! I would highly recommend this model.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 16, 2025
Hi there! We’re thrilled to hear how much you’re enjoying your new Frigidaire refrigerator! It’s wonderful that you appreciate the spacious design, smart use of door shelf space, and the convenient exterior water/ice dispenser. We’re also glad the manual was helpful and made it easy to understand any normal operating sounds. Thank you for your thoughtful feedback and recommendation — we’re so happy this model is working well for you! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
And its magnetic!
on October 16, 2025
Posted by: ajg18
[This review was collected as part of a promotion.] The fridge is great. Ice maker works fast. But the surprise favorite feature is that the kitchen magnets can go back on the fridge!
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 16, 2025
Hello Adam,
Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying your Frigidaire Professional 28 Cu. Ft. French Door Refrigerator and that the ice maker is working fast. It’s great to know that the ability to use kitchen magnets has become a favorite feature too! We truly appreciate your support and are glad your fridge is a hit in your kitchen.
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying your Frigidaire Professional 28 Cu. Ft. French Door Refrigerator and that the ice maker is working fast. It’s great to know that the ability to use kitchen magnets has become a favorite feature too! We truly appreciate your support and are glad your fridge is a hit in your kitchen.
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Written by a customer while visiting frigidaire.com
Customer Rating
3
on October 16, 2025
Posted by: Richard hazard
[This review was collected as part of a promotion.] Great full depth fridge, can fit a half sheet pan in it with no issues, love the fact that the water dispenser despensces cold water. Only issue I have is that the fridge dings every ~1-3 minutes but support team was very responsive to my issue
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 17, 2025
Hi there! We’re so glad to hear you’re enjoying your new refrigerator — especially the spacious design and cold water dispenser! We also appreciate you mentioning our support team’s responsiveness. If the beeping continues, please don’t hesitate to reach out to us again at 1-800-374-4432 or through live chat at frigidaire.com, so we can make sure everything’s working perfectly for you.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com