Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
1
Refrigerator section freezing food
on June 9, 2023
Posted by: Frozen Refrigerator
[This review was collected as part of a promotion.] This refrigerator was part of our new home purchase provided by the builder. Since we started using it, the refrigerator section is cold enough to be freezing our food. We are working with a service tech to fix the issue with the cold air from the freezer constantly pushing into the refrigerator. I have thrown out produce that has frozen and was no longer usable. Until the situation is fixed, I cannot buy food that needs to be refrigerated which is obviously very inconvenient and frustrating.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 12, 2023
We're sorry to hear that you're experiencing issues with your refrigerator. This is certainly not the experience we want you to have. We know the importance of having an appliance that is performing as designed, and we would like to ensure that we are able to provide that for you. If the repair doesn't address your concerns, please let us know. Feel free to reconnect with us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST,and we will be happy to assist. -Rox
[This review was collected as part of a promotion.] This is a replacement for a GE French door. My new professional model has more space and a dual ice maker. When the family is here for a holiday we can have plenty of cold drinks. The deli and crisper drawers are very nice. The look of the Professional line is very pleasing and I would buy again.
[This review was collected as part of a promotion.] We’re actually very happy with our refrigerator, but wish there were some features that aren’t included. Mainly we wish there was a feature to create more ice cubes faster. My wife uses a lot of ice for various reasons and sometimes the ice maker with its standard capability just can’t keep up.
In General I am happy with my new refrigerator. However the bottom freezer only makes 1 lb of ice a day. The manual says it should make between two and two and a half.
[This review was collected as part of a promotion.] This fridge has so much storage and there's different ways to configure the shelves. It's quiet and efficient. The stainless steel is nice and doesn't leave fingerprints like our old fridge. This fridge looks sleek as well. We couldn't be happier with our purchase!
[This review was collected as part of a promotion.] We have been very happy with this refrigerator. It looks great, is very quiet, has great storage organization and the temperature seems amazingly consistent throughout all parts of the interior meaning, we could put a gallon of milk in any spot and it will stay really cold (no spots are warmer than others). We are giving it a 4 only because it came with a broken freezer draw mechanism that needs repaired. It makes a loud grinding noise whenever the drawer is being opened or closed. We are currently waiting or have that serviced.
[This review was collected as part of a promotion.] We love our new fridge , We were a little worried at first because the ice maker was a slow start , bur once it got going it keeps up just fine.