Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(820 Reviews)
Rating breakdown 820 reviews
5 Stars
568
4 Stars
201
3 Stars
24
2 Stars
7
1 Star
20
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Perfect refrigerator
on April 2, 2026
Posted by: Jlynch
[This review was collected as part of a promotion.] This refrigerator has everything needed to function with small or large family. The shelves are perfect and you can arrange them for yourself. The 2 ice makers are great especially when having guests.
I would highly recommend this refrigerator.
I would highly recommend this refrigerator.
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 2, 2026
Hello Jlynch!
Thank you for sharing your feedback on your Frigidaire Professional 28 Cu. Ft. Standard-Depth French Door Refrigerator! We’re delighted to hear that your Frigidaire Professional 28 Cu. Ft. Standard-Depth French Door Refrigerator is meeting the needs of both small and large gatherings in your home. It’s great to know that you find the adjustable shelving flexible and convenient for organizing your space just the way you like it. We’re also glad to hear that the dual ice makers have been especially helpful when hosting guests—that’s exactly the kind of convenience we aim to provide.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire Professional 28 Cu. Ft. Standard-Depth French Door Refrigerator! We’re delighted to hear that your Frigidaire Professional 28 Cu. Ft. Standard-Depth French Door Refrigerator is meeting the needs of both small and large gatherings in your home. It’s great to know that you find the adjustable shelving flexible and convenient for organizing your space just the way you like it. We’re also glad to hear that the dual ice makers have been especially helpful when hosting guests—that’s exactly the kind of convenience we aim to provide.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love our fridge!
on March 31, 2026
Posted by: GinaLyn
[This review was collected as part of a promotion.] We are enjoying our new refrigerator! We love the space and the fact that it has two ice makers!!!
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 1, 2026
Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying your new Frigidaire refrigerator and that the spacious design and dual ice makers are making life easier. It’s wonderful to know it’s meeting your needs!
We appreciate you choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We appreciate you choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
spacious
on March 31, 2026
Posted by: Jacex
[This review was collected as part of a promotion.] I just moved up from 23 cubic foot to this 28. Amazing!
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 2, 2026
Hi there, Jacex! Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying the extra space in your new 28-cubic-foot Frigidaire refrigerator. It’s always great to know our appliances are making a noticeable difference for our customers!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 23, 2026
Posted by: Trocsha
[This review was collected as part of a promotion.] I love my fridge.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 23, 2026
Thank you so much for your feedback! We’re thrilled to hear that you love your Frigidaire refrigerator. Your satisfaction is exactly why we do what we do! If you ever need assistance or have any questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Thumbs Up
on March 22, 2026
Posted by: RSB77
[This review was collected as part of a promotion.] So far so good. I love how large the refrigerator the inside is and looks.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 25, 2026
Hello RSB77, thank you for your feedback! We’re glad to hear that you’re enjoying the spacious interior and the sleek appearance of your new refrigerator. It’s wonderful to know it’s meeting your expectations so far!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 21, 2026
Posted by: Matt513
[This review was collected as part of a promotion.] It’s loud, the ice dispenser shoots ice everywhere. The freezer drawer feels cheap. It looks nice. 2 ice makers is nice. Hopefully it doesn’t break down like the last 2 I had.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 24, 2026
Hi Matt513!
Thank you for sharing your feedback with us. We’re sorry to hear about the issues you’ve experienced with your refrigerator, including the noise, the ice dispenser, and your concerns about the freezer drawer. We understand how frustrating it can be when appliances don’t perform as expected.
We’re glad you appreciate the design and the two ice makers, and we want to ensure your appliance functions reliably. Our support team can provide guidance on adjusting or troubleshooting the ice dispenser, assessing the freezer drawer, and ensuring everything is operating as intended.
Your feedback is very important and helps us improve both product performance and customer experience. We hope to help restore your confidence in your refrigerator and provide solutions to address your concerns.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for sharing your feedback with us. We’re sorry to hear about the issues you’ve experienced with your refrigerator, including the noise, the ice dispenser, and your concerns about the freezer drawer. We understand how frustrating it can be when appliances don’t perform as expected.
We’re glad you appreciate the design and the two ice makers, and we want to ensure your appliance functions reliably. Our support team can provide guidance on adjusting or troubleshooting the ice dispenser, assessing the freezer drawer, and ensuring everything is operating as intended.
Your feedback is very important and helps us improve both product performance and customer experience. We hope to help restore your confidence in your refrigerator and provide solutions to address your concerns.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator with Options
on March 19, 2026
Posted by: DeanP54
[This review was collected as part of a promotion.] Nicely featured refrigerator many ways to set it up to your personal liking.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 20, 2026
Hi DeanP54!
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying the versatility of your refrigerator and the ability to customize it to fit your needs.
Your input is valuable to us and helps reinforce the importance of designing appliances that offer both functionality and flexibility. If you ever have questions or need tips on optimizing your refrigerator’s features, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying the versatility of your refrigerator and the ability to customize it to fit your needs.
Your input is valuable to us and helps reinforce the importance of designing appliances that offer both functionality and flexibility. If you ever have questions or need tips on optimizing your refrigerator’s features, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the refrigerator
on March 14, 2026
Posted by: Rf1583
[This review was collected as part of a promotion.] I bought the standard depth professional with bottom pullout freezer. So far I love it! I previously had a counter depth and there is just so much room in this one! I can fit so much more food. I love the ice maker in the freezer. It makes nice sized cubes that I can easily scoop right out. The stainless steel is such a nice more matte look than other stainless steel. The Frigidaire Professional series just has a really nice higher end look! Very happy!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 17, 2026
Hi Rf1583!
Thank you so much for sharing your experience!
We’re thrilled to hear how much you love your Frigidaire Professional refrigerator. It’s wonderful to know that the standard depth design is giving you the extra space you were looking for and making it easier to store more food.
We’re also glad you’re enjoying the freezer ice maker and the quality of the ice it produces—it’s great to hear it’s both convenient and practical. The matte stainless steel finish and overall design of the Professional series are something we take great pride in, so it’s especially rewarding to know it’s making such a positive impression in your home.
Thank you for choosing Frigidaire. We truly appreciate your feedback and hope your refrigerator continues to serve you well for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Warm regards,
Patrick
Thank you so much for sharing your experience!
We’re thrilled to hear how much you love your Frigidaire Professional refrigerator. It’s wonderful to know that the standard depth design is giving you the extra space you were looking for and making it easier to store more food.
We’re also glad you’re enjoying the freezer ice maker and the quality of the ice it produces—it’s great to hear it’s both convenient and practical. The matte stainless steel finish and overall design of the Professional series are something we take great pride in, so it’s especially rewarding to know it’s making such a positive impression in your home.
Thank you for choosing Frigidaire. We truly appreciate your feedback and hope your refrigerator continues to serve you well for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Warm regards,
Patrick
Written by a customer while visiting frigidaire.com