Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(691 Reviews)
Rating breakdown 691 reviews
5 Stars
466
4 Stars
177
3 Stars
23
2 Stars
7
1 Star
18
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
5
on July 28, 2025
Posted by: PaulBart
[This review was collected as part of a promotion.] I purchased this Frigidaire refrigerator because we have a freezer made by Frigidaire and it has been very good. We have only had this refrigerator about a week, and it is working great. Our last refrigerators would not keep a constant temperature. Our new Frigidaire dose a great job keeping the freezer and refrigerator very cold.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 30, 2025
Thank you for sharing your experience! We're so glad to hear your new Frigidaire refrigerator is working great and maintaining consistent temperatures—that's exactly what we aim for. It's wonderful to know your positive experience with our freezer helped guide your choice!
If you ever have any questions or need assistance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. (ET). We're here to help!
- Reed
If you ever have any questions or need assistance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. (ET). We're here to help!
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 28, 2025
Posted by: Candice90
[This review was collected as part of a promotion.] 3rd fridge
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 30, 2025
Thank you for your continued trust in Frigidaire — three fridges is a big compliment! We’re proud to be part of your home again, and we’re here if you ever have any questions or need support with your newest appliance.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good fridge
on July 29, 2025
Posted by: Sankerryg
[This review was collected as part of a promotion.] It is beautiful lots of room and storage in doors.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 31, 2025
Thank you for the kind feedback! We're so happy to hear that you're enjoying the spacious design and convenient door storage. It's great to know the unit is both functional and visually appealing in your space. If you have any questions or need assistance, we're always here to help via live chat at Frigidaire.com or by phone at 1-800-374-4432, available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on July 30, 2025
Posted by: Christinebarce
[This review was collected as part of a promotion.] Love our new refrigerator! It’s very spacious and love the extra ice dispenser also. It fit perfect in our space and we are very happy with our purchase .
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 31, 2025
Thank you so much for sharing your positive experience! We're thrilled to hear that your new refrigerator fits perfectly in your space and that you're enjoying the extra ice dispenser. If you have any questions or need further assistance, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call our Customer Support team at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're happy to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on July 30, 2025
Posted by: R1224
[This review was collected as part of a promotion.] Like everything about it. Looks great and and the double ice machine is exactly what we wanted.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Professional Series refrigerator had a fatal error.
on July 30, 2025
Posted by: Tilion79
[This review was collected as part of a promotion.] We bought a Frigidaire Professional series refrigerator. We were excited to get a new one as ours was going out. We looked at all the brands to find the right one. We wanted a higher end fridge. Our big points to look for was Water and Ice on the door, no middle drawer, and no Counter deep. It's hard finding a nice fridge that is not counter Depth. Typically, with the water and ice on the door, the inside of that door has virtually no usable bins. Small ones at best that can only hold very small items. The French Door Professional Series differs in that there is actually a lot of good usable space, a lot more than any of the other brands. We really like the refrigerator even with the critical comma failure, we still went with the same model.
The issue we had was a CE ER error on the fridge as soon a we pulled it in. This is a critical fatal communication board failure. When I searched the error online, this came up real fast. It seems to be common then just my refrigerator. We are deciding to take our chances with this brand and hope that our second fridge holds up for a long time. We bought the extended warantee just in case the fridge does not last 5 years.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 1, 2025
Thank you for sharing your experience and insights about the Frigidaire Professional Series refrigerator. We’re glad to hear you appreciate the design features, especially the usable door space and the overall fit with your needs—those are important considerations when choosing a fridge.
We’re sorry to learn about the CE ER error you encountered right after delivery. We understand how frustrating it can be to face a critical communication board issue so early on, and that this is a concern you’ve seen reported by others as well. Your decision to invest in the extended warranty is a smart one, and we hope it gives you added peace of mind.
Please know that we’re committed to improving our products and addressing these issues. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
We’re sorry to learn about the CE ER error you encountered right after delivery. We understand how frustrating it can be to face a critical communication board issue so early on, and that this is a concern you’ve seen reported by others as well. Your decision to invest in the extended warranty is a smart one, and we hope it gives you added peace of mind.
Please know that we’re committed to improving our products and addressing these issues. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great style
on July 31, 2025
Posted by: JCDV
[This review was collected as part of a promotion.] We love pur new refrigerator. It is very stylish and has a classic look and of course matches our other appliances in the Frigidaire line. Side doors don't seem to have as much room as my old one but overall it is great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 31, 2025
Posted by: RSoi
[This review was collected as part of a promotion.] Sleek design. Lots of space for storage.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 31, 2025
Thank you for your great feedback! We’re happy to hear you love the sleek design and ample storage space of your 28 Cu. Ft. French door refrigerator.
If you ever need any assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
If you ever need any assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com