Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(691 Reviews)
Rating breakdown 691 reviews
5 Stars
466
4 Stars
177
3 Stars
23
2 Stars
7
1 Star
18
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
4
So far so good
on July 16, 2025
Posted by: 2datop
[This review was collected as part of a promotion.] So far, we are pleased with the purchase and we’re able to fit everything from our old refrigerator inside with some space to spare. The one issue I would say we have is it took a very long time to fill the ice tray initially and then we needed to dump it out per the instructionsprior to being able to use it so all in all if that’s the only issue, we face will be very pleased with our purchase
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 17, 2025
Thank you for sharing your feedback. We're glad to hear that you're pleased with your purchase and that you have plenty of space to accommodate everything from your previous refrigerator.
Regarding the initial filling of the ice tray, we appreciate you bringing this to our attention. Sometimes, the filling process can take a bit longer initially, and following the instructions to dump out the first batch helps ensure optimal performance moving forward.
If you experience any further issues or have additional questions, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Regarding the initial filling of the ice tray, we appreciate you bringing this to our attention. Sometimes, the filling process can take a bit longer initially, and following the instructions to dump out the first batch helps ensure optimal performance moving forward.
If you experience any further issues or have additional questions, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 16, 2025
Posted by: Jp2ooo
[This review was collected as part of a promotion.] After a service call immediately after delivery the refrigerator is working fine. It’s only been operating for a week so longer term reliability is still to be determined.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 17, 2025
Thank you for sharing your update. We're glad to hear that your refrigerator is functioning well after the service call. While it's great to see it operating smoothly so far, we understand that longer-term reliability is important, and we're here to support you should any issues arise.
If you need further assistance or have any questions in the future, please feel free to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Thank you for choosing Frigidaire, and we appreciate your trust in our products.- Maria
If you need further assistance or have any questions in the future, please feel free to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Thank you for choosing Frigidaire, and we appreciate your trust in our products.- Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 20, 2025
Posted by: Steve320
[This review was collected as part of a promotion.] I have been using this fridge for a couple of weeks and have been pleased with the overall build quality and performance.
Written by a customer while visiting frigidaire.com
Customer Rating
5
3rd Frigidaire purchase
on July 20, 2025
Posted by: CandiceBayouGirl225
[This review was collected as part of a promotion.] This is the 3rd Frigidaire fridge purchase with every home.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 21, 2025
Thank you for your continued loyalty! We're honored to be your go-to fridge choice in every home. It means a lot to us that you trust Frigidaire time and time again. If you have any questions down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 21, 2025
Posted by: BB219
[This review was collected as part of a promotion.] Humidity inside seems high. Labels are damo
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 21, 2025
Thank you for bringing this to our attention. We’re sorry to hear about the humidity issue you're experiencing with your 28 Cu. Ft. French Door Refrigerator. It's definitely important to have a properly controlled environment inside the fridge to keep things fresh.
We recommend checking the temperature settings and ensuring that the door seals are properly closed, as this can sometimes cause excess humidity. If the problem persists, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We recommend checking the temperature settings and ensuring that the door seals are properly closed, as this can sometimes cause excess humidity. If the problem persists, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
We love everything except the icemaker doesn’t quite make enough to keep up with a family of five
on July 21, 2025
Posted by: Aok Angela
[This review was collected as part of a promotion.] Overall, the unit has done everything we expected it would and has delivered what we need for space and versatility however, it doesn’t make enough ice to keep up with a family of five on a hot day
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 21, 2025
Thank you for sharing your experience with the 28 Cu. Ft. Standard-Depth French Door Refrigerator. We’re glad to hear it’s meeting your needs in terms of space and versatility!
We understand how important having enough ice is, especially for a busy family on hot days. Ice production can vary based on usage and water supply, but your feedback about capacity is valuable and helps us improve future models. Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We understand how important having enough ice is, especially for a busy family on hot days. Ice production can vary based on usage and water supply, but your feedback about capacity is valuable and helps us improve future models. Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great refrigerator
on July 22, 2025
Posted by: Blessed7
[This review was collected as part of a promotion.] I love this refrigerator! The only down side is the ice maker does make ice cubes quickly in the drawer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on July 24, 2025
Posted by: Wheezy 04
[This review was collected as part of a promotion.] I purchased my new refrigerator online based on the reviews. And so far it has not disappointed me I've had my refrigerator for like 2 weeks it's beautiful easy to handle I love it.
I noticed someone said that it was a bit loud but it's very quiet.
Even the delivery guy was so impressed on how beautiful the refrigerator looks.
I love that I can store my frozen food in bottom the drawer, a new feature for me.
I noticed someone said that it was a bit loud but it's very quiet.
Even the delivery guy was so impressed on how beautiful the refrigerator looks.
I love that I can store my frozen food in bottom the drawer, a new feature for me.
Written by a customer while visiting frigidaire.com