Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(820 Reviews)
Rating breakdown 820 reviews
5 Stars
568
4 Stars
201
3 Stars
24
2 Stars
7
1 Star
20
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
3
The Water dispenser sucks
on July 12, 2023
Posted by: joro49
[This review was collected as part of a promotion.] This is a beautiful refrigerator, but the water and ice is too deep. you have to hold the button not just putting your cup there will work because they made the whole to deep.
Response from frigidaire.comBy Christi, Online Outreach Specialist, July 13, 2023
Thank you so much for taking the time to leave us feedback, joro49. We're sorry to hear that the appliance did not live up to your expectations and would love to know more about what it is that you dislike about the product. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Fridge
on July 11, 2023
Posted by: CSC20
[This review was collected as part of a promotion.] Large, heavy, thick doors makes this fridge look like its top notch.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broken since day 1
on July 10, 2023
Posted by: Gmonstah
[This review was collected as part of a promotion.] We just moved into a new home and our brand new refrigerator has been leaking on our brand new hardwood floors. We are going on visit 3 from the technician and they are now saying that a factory part was not installed.
Response from frigidaire.comBy Owen, Online Outreach Specialist, July 11, 2023
Hello briankula,
Thank you for bringing this up to our attention! We're saddened to hear that this has been your experience with your refrigerator. This certainly not the kind of experience we want you to have! We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Thank you for bringing this up to our attention! We're saddened to hear that this has been your experience with your refrigerator. This certainly not the kind of experience we want you to have! We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on July 8, 2023
Posted by: Gatti
[This review was collected as part of a promotion.] Love this fridge, it has a great ice maker and lots of space for food. I also like the freshness keepers for the produce. Tons of great features, we're very happy.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Short comings
on July 4, 2023
Posted by: Joe3636
[This review was collected as part of a promotion.] The water dispenser is not,chilled, why not, this is a high end unit. The ice maker is slow, again why?
Written by a customer while visiting frigidaire.com
Customer Rating
1
disappointed
on June 30, 2023
Posted by: Bobby 2
[This review was collected as part of a promotion.] I had the refrigerator for only two weeks and the water dispenser started dripping. It progressed and became worst. Repair came and shut off the water completely because it caused a puddle on the floor. Its now two weeks and I'm still waiting for the sensor without being able to use the water dispenser of the ice maker. very disappointed.
Response from frigidaire.comBy Owen, Online Outreach Specialist, July 3, 2023
Hello dancer1860,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further if you need further assistance with your concern. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further if you need further assistance with your concern. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 28, 2023
Posted by: Costie05
[This review was collected as part of a promotion.] So far so good. It has 2 icemakers which I love. Wonderful capacity and easy to see everything.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So Far ... so PERFECT!!!
on June 28, 2023
Posted by: Steve1913
[This review was collected as part of a promotion.] My wife and I were very worried to purchase a new refrigerator after a really bad experience with our prior LEMON from Samsung. So far, this refrigerator has alleviated our concerns. I would definitely recommend this refrigerator to anyone who is undecided in their new refrigerator.
Written by a customer while visiting frigidaire.com