Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(691 Reviews)
Rating breakdown 691 reviews
5 Stars
466
4 Stars
177
3 Stars
23
2 Stars
7
1 Star
18
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
4
Fridge is great but loud
on April 25, 2025
Posted by: EAW926
[This review was collected as part of a promotion.] We love the look and space of our Frigidaire Professional but it’s very loud. We thought it was just catching up to temperature but have now had the fridge for 3 weeks and the humming noise seems to be getting louder. Would love for someone to reach out to me regarding this issue.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 26, 2025
Posted by: Manny65
[This review was collected as part of a promotion.] I had the same fridge in my last place and absolutely love it. The layout is great and the dual ice makers is wonderful!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 1, 2025
Posted by: Alesha6789
[This review was collected as part of a promotion.] Overall great product. The only thing thats disappointing is one of the plastic shelf’s cracked within having it for about a week and the filters don’t last very long.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New frig
on May 18, 2025
Posted by: jzteachtn
[This review was collected as part of a promotion.] So far, so good!
Written by a customer while visiting frigidaire.com
Customer Rating
4
For the most part....I really like this fridge
on June 16, 2025
Posted by: mkvan724
[This review was collected as part of a promotion.] I initially wasn't sure I would love the French door style fridge based on some friends opinions. I have to say I love this style...especially that it is not counter depth. The freezer is spacious and fits our needs.
I initially was looking at the outside drawer style, but I was limited by the width of my fridge space and those were a fraction to big, so I ended up having to get one with the deli drawer inside. In retrospect, it really is fine. I figure I would be going into the fridge for other items if I was using items from the deli drawer...ex. mayo & other condiments, bread...etc. Overall, happy with this selection.
The reason for my 4 stars. The controls for fridge temp and other functions of the fridge are on the inside edge of the left door and somehow I am always hitting/tapping that when I go to close the doors. I do not believe I actually change the temp, but it beeps every time I touch it. The second is the water/ice dispenser. If don't have my cup/water bottle in the correct position, the ice goes everywhere. However, I do love that my water bottle fits in the dispenser area. Again, overall I am happy with this purchase!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new refrigerator
on June 20, 2025
Posted by: JanetR14
[This review was collected as part of a promotion.] This refrigerator is great! Keeps items fresh and consistently cold across all areas of the appliance. A bonus is it sits a bit higher as the freeEr is a bit bigger than my last one so everything is at the level I need
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 20, 2025
That’s awesome to hear! We’re glad your new refrigerator is keeping everything fresh and cold just like it should. The extra freezer space and higher design sound like perfect perks for your setup. Thanks for sharing your positive experience! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire professional refrigerator
on June 23, 2025
Posted by: JimmyD1
[This review was collected as part of a promotion.] If you have a family that uses a lot of ice, this is definitely the refrigerator for you… I also am very impressed with the fruit and vegetable drawers with the filters I’ve never had produce last this long in the refrigerator five thumbs up
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 23, 2025
Thank you so much for your wonderful feedback! We’re thrilled to hear that the ice capacity and the fruit and vegetable drawers with filters are making such a positive difference for your family. Five thumbs up—love it!
We really appreciate your support and hope you continue to enjoy your refrigerator for years to come.
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We really appreciate your support and hope you continue to enjoy your refrigerator for years to come.
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice refrigerator
on June 24, 2025
Posted by: Steph2104
[This review was collected as part of a promotion.] Nice heavy doors. Lots of Ice. Don’t love the controls for temp on the inside of the door.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 26, 2025
Hi Steph2104! Thank you for your feedback — we're glad to hear you’re enjoying the heavy doors and the great ice production! We appreciate your input about the temperature controls inside the door and will share it with our team for future consideration.
If you ever need assistance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432. We’re here to help! - Reed
If you ever need assistance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432. We’re here to help! - Reed
Written by a customer while visiting frigidaire.com