Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(585 Reviews)
Rating breakdown 585 reviews
5 Stars
392
4 Stars
148
3 Stars
21
2 Stars
6
1 Star
18
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
5
Best refrigerator ever!
on March 17, 2025
Posted by: MikeLynn in SWOhio
[This review was collected as part of a promotion.] Very happy with this refrigerator. Generous storage ad pace in both fresh food and frozen food bins. We bought this for our new home we built; it’s the perfect addition for our kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Nice Fridge
on March 31, 2025
Posted by: cestefani
[This review was collected as part of a promotion.] I got my new Frigidaire a little over a week ago and so far it's been great! It's super spacious and I was surprised with how much space I had in the freezer compared to my old Samsung. I also love the dual ice makers. We use the one in the door for every day and have the second one in the freezer turned off for now. So I'm using that space for food instead of ice. But if I ever need a larger batch of ice, I know it's there and I can turn it on when I need it. I also love the look of the handles on this professional version of the Fridge. They look great. Lastly, I like how smooth the drawers pull out. The only think I don't like is the noise it makes. Occasionally, some kind of compressor kicks on and it's an annoying, high pitched whining noise. I don't hear it all the time, which is almost worse since you never really get used to it. It's not a dealbreaker, but I wish they had installed some soundproofing around that compressor. Aside from that minor issue, I love the fridge!
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 1, 2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our product. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Pro series is Awesome
on April 1, 2025
Posted by: RAYJ Realty
[This review was collected as part of a promotion.] Was not sure about the design with freezer on bottom, but it is amazing, easier to organzie and find things
Written by a customer while visiting frigidaire.com
Customer Rating
5
A lot of research
on April 1, 2025
Posted by: MrsStone
[This review was collected as part of a promotion.] My husband and I took our time researching and looking at different brands and models of refrigerators. Unfortunately, the space we needed would have to be right next to a wall which therefore would restrict opening of the right side door. So right off, we thought French door would serve that particular need that the side by side fridge that came with our home purchase could not. Lots and lots of measuring and nervousness later, we found this refrigerator. Every place we went to and every review video we watched recommended the Frigidaire brand. This model was the right size and had all the features we felt we wanted. It has 2 ice makers. The second ice maker is slow at making ice but the top ice maker makes plenty of ice for our large family without and we haven’t needed any of the ice made by the second ice maker. We also don’t have many large parties so I’m considering turning off that 2nd one and just using the space for freezer items. There’s plenty of space for all the food and snacks we typically have. The drawers pull out smoothly. The deli/snack drawer is the feature we love that we didn’t even know we needed. Lots of cubbies and nooks on the refrigerator doors where you can tell that the designers were really trying to maximize space for storage, which I appreciate. The finish is indeed smudge-free. I love the professional-series door handles too. After all the legwork and research we did, we are very satisfied that we chose the right refrigerator for our home.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 3, 2025
Thank you for sharing your thoughtful and detailed review. It’s great to hear that after all your research and careful measuring, you found a refrigerator that fits your space and meets your needs. We’re glad the French door design works well for your kitchen layout and that the storage options, ice makers, and smudge-free finish are making a positive impact. It’s also wonderful to know that the deli/snack drawer turned out to be such a great feature for you. We truly appreciate your trust in Frigidaire and are happy that you’re satisfied with your choice.
If you ever need any assistance or have any questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
If you ever need any assistance or have any questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving this fridge
on April 2, 2025
Posted by: DemiH
[This review was collected as part of a promotion.] So far it's been a great fridge. While we haven't had it long it's already leaps and bounds better than the LG we replaced.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 4, 2025
Thank you for sharing your experience! We’re thrilled to hear that your new fridge is already making a positive impression. It’s great to know that it’s exceeding the performance of the LG model you replaced, and we hope it continues to meet your needs for years to come.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Fridge
on April 4, 2025
Posted by: LakeB
[This review was collected as part of a promotion.] We absolutely love this fridge. Totally worth the extra money to get the professional series. The round handles are beautiful. We love the layout and how much space it has.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 6, 2025
Posted by: NAVIVI
[This review was collected as part of a promotion.] I love my new fridge
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 8, 2025
Thank you for your review, NAVIVI. We appreciate you sharing your feedback with your Frigidaire Professional 28 Cu. Ft. Standard-Depth French Door Refrigerator PRFS2883AF. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far, so good....
on April 7, 2025
Posted by: EricHunz
[This review was collected as part of a promotion.] Replaced a 7 year old LG refrigerator with this Frigidaire model. Very happy so far. The only feature that we are still getting used to is the shelf heights. Although they are adjustable, they are not exactly what we were expecting. For instance, milk and/or OJ have to go on the door. They are about 1/2" too tall for the interior shelf's. Increased ice production/storage is also a big plus. Overall, very happy with this model.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 7, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com