Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(691 Reviews)
Rating breakdown 691 reviews
5 Stars
466
4 Stars
177
3 Stars
23
2 Stars
7
1 Star
18
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
4
on March 15, 2025
Posted by: kbpulp
[This review was collected as part of a promotion.] I love the look of the professional series. I don't know if I needed to spend the extra money for the special handle shape, non-curved doors/shape, and sleaker looking ice/water panel, but I enjoy it matching all my other professional series appliances - I prefer this look with its clean flat edges over the curved edges of non-professional series products. Stays very cold - shocker, I know, it's doing it's job - yay! I love the ability to change the shelves if you have to store a tall item in the fridge. Ice collection area in the freezer is a nice feature if you have a need for a lot of ice - I enjoy the ice shape as well - smaller square like cubes are fun. The crushed ice feature is also a plus. Downsides...the water from the machine drips after use every time, so it constantly has water marks in that area - it's just a few drops (no big deal really) but you would think with all the money you are spending that it wouldn't drip at all. It's also really easy to hit the side door buttons accidentally which annoys me because I never know if I changed a setting or if I just made it beep in general. You can't adjust the door shelves - they are fixed so you can't make adjustments for tall bottles of wine or whatever else may be super tall. Freezer door does not give you the satisfaction of knowing it's fully closed - a few times I found it slightly open, enough to cause frost inside - it would be helpful if it had a click to confirm that it actually suctioned closed. If this fridge lasts 10+ years I will be happy and continue to spend the extra money on a higher end product, if it doesn't last that long, I will reconsider and probably switch back to more budget-friendly models. So far it's only been in my house for 2 months.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loads of Great Features
on March 15, 2025
Posted by: Glen Cove Pete
[This review was collected as part of a promotion.] A very user friendly fridge. Well designed shelving and lots of storage bins on the doors. My wife is thrilled with the 2 icemakers. Especially since the one in our old one never really worked very well. The ice compartment never completely filled.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on March 16, 2025
Posted by: Angryelf
[This review was collected as part of a promotion.] Fridge is roomy and has great features
Written by a customer while visiting frigidaire.com
Customer Rating
5
French door refrigerator
on March 17, 2025
Posted by: BecLyle
[This review was collected as part of a promotion.] Wow what a great appliance where has this been all my life! We are having no problems it is spacious and has so many different options for storage.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best refrigerator ever!
on March 17, 2025
Posted by: MikeLynn in SWOhio
[This review was collected as part of a promotion.] Very happy with this refrigerator. Generous storage ad pace in both fresh food and frozen food bins. We bought this for our new home we built; it’s the perfect addition for our kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Nice Fridge
on March 31, 2025
Posted by: cestefani
[This review was collected as part of a promotion.] I got my new Frigidaire a little over a week ago and so far it's been great! It's super spacious and I was surprised with how much space I had in the freezer compared to my old Samsung. I also love the dual ice makers. We use the one in the door for every day and have the second one in the freezer turned off for now. So I'm using that space for food instead of ice. But if I ever need a larger batch of ice, I know it's there and I can turn it on when I need it. I also love the look of the handles on this professional version of the Fridge. They look great. Lastly, I like how smooth the drawers pull out. The only think I don't like is the noise it makes. Occasionally, some kind of compressor kicks on and it's an annoying, high pitched whining noise. I don't hear it all the time, which is almost worse since you never really get used to it. It's not a dealbreaker, but I wish they had installed some soundproofing around that compressor. Aside from that minor issue, I love the fridge!
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 1, 2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our product. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Pro series is Awesome
on April 1, 2025
Posted by: RAYJ Realty
[This review was collected as part of a promotion.] Was not sure about the design with freezer on bottom, but it is amazing, easier to organzie and find things
Written by a customer while visiting frigidaire.com
Customer Rating
5
A lot of research
on April 1, 2025
Posted by: MrsStone
[This review was collected as part of a promotion.] My husband and I took our time researching and looking at different brands and models of refrigerators. Unfortunately, the space we needed would have to be right next to a wall which therefore would restrict opening of the right side door. So right off, we thought French door would serve that particular need that the side by side fridge that came with our home purchase could not. Lots and lots of measuring and nervousness later, we found this refrigerator. Every place we went to and every review video we watched recommended the Frigidaire brand. This model was the right size and had all the features we felt we wanted. It has 2 ice makers. The second ice maker is slow at making ice but the top ice maker makes plenty of ice for our large family without and we haven’t needed any of the ice made by the second ice maker. We also don’t have many large parties so I’m considering turning off that 2nd one and just using the space for freezer items. There’s plenty of space for all the food and snacks we typically have. The drawers pull out smoothly. The deli/snack drawer is the feature we love that we didn’t even know we needed. Lots of cubbies and nooks on the refrigerator doors where you can tell that the designers were really trying to maximize space for storage, which I appreciate. The finish is indeed smudge-free. I love the professional-series door handles too. After all the legwork and research we did, we are very satisfied that we chose the right refrigerator for our home.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 3, 2025
Thank you for sharing your thoughtful and detailed review. It’s great to hear that after all your research and careful measuring, you found a refrigerator that fits your space and meets your needs. We’re glad the French door design works well for your kitchen layout and that the storage options, ice makers, and smudge-free finish are making a positive impact. It’s also wonderful to know that the deli/snack drawer turned out to be such a great feature for you. We truly appreciate your trust in Frigidaire and are happy that you’re satisfied with your choice.
If you ever need any assistance or have any questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
If you ever need any assistance or have any questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
Written by a customer while visiting frigidaire.com