Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(585 Reviews)
Rating breakdown 585 reviews
5 Stars
392
4 Stars
148
3 Stars
21
2 Stars
6
1 Star
18
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
2
Frigidaire Pro Fridge/Freezer Combo
on March 5, 2025
Posted by: Kim Renth
This fridge was purchased by the builder of our new home. All the appliances are Frigidaire. This is more about the warranty and I certainly understand the need for warranties, but this fridge has issues. I am literally 4 days over my warranty and I have to pay to have the seals replaced and the left fridge door never completely closes. I has extenuating circumstances that kept me from following up sooner. I will have to reach out to service when the seals arrive to have replaced and pay the cost out of pocket. I find it hard to believe that the seals should be going bad on a brand new fridge on a 2 person household. This builder builds A LOT of houses in our area and I plan to make a concerted effort to work to change their minds to a different brand.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 10, 2025
First and foremost, please accept our sincerest apologies for the unsatisfactory experience you had with us. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Best Regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Proud of my new refrigerator
on March 7, 2025
Posted by: Central Sal
[This review was collected as part of a promotion.] We have really good lighting. Seems like we have more refrigerator space than our previous one. Love all the detail.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious fridge!
on March 10, 2025
Posted by: GloDell4
[This review was collected as part of a promotion.] We are enjoying our new refrigerator .. I love the space in the doors. I took out one of the shelves and added a lazy Susan to make accessing the back easier. It was deeper than we thought and sticks out further in the room. For the price I would think it would come with an owners manual. We can't figure some things out.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Bright and elegant
on March 12, 2025
Posted by: Doc in CO
[This review was collected as part of a promotion.] We’ve had our French door refrigerator for just over a month. Love its elegant design outside, but it is the inside that really shines (literally). Perhaps because I upgraded from an old school single lightbulb fridge, but the inside lighting and well organized shelving makes everything easier to find.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 15, 2025
Posted by: kbpulp
[This review was collected as part of a promotion.] I love the look of the professional series. I don't know if I needed to spend the extra money for the special handle shape, non-curved doors/shape, and sleaker looking ice/water panel, but I enjoy it matching all my other professional series appliances - I prefer this look with its clean flat edges over the curved edges of non-professional series products. Stays very cold - shocker, I know, it's doing it's job - yay! I love the ability to change the shelves if you have to store a tall item in the fridge. Ice collection area in the freezer is a nice feature if you have a need for a lot of ice - I enjoy the ice shape as well - smaller square like cubes are fun. The crushed ice feature is also a plus. Downsides...the water from the machine drips after use every time, so it constantly has water marks in that area - it's just a few drops (no big deal really) but you would think with all the money you are spending that it wouldn't drip at all. It's also really easy to hit the side door buttons accidentally which annoys me because I never know if I changed a setting or if I just made it beep in general. You can't adjust the door shelves - they are fixed so you can't make adjustments for tall bottles of wine or whatever else may be super tall. Freezer door does not give you the satisfaction of knowing it's fully closed - a few times I found it slightly open, enough to cause frost inside - it would be helpful if it had a click to confirm that it actually suctioned closed. If this fridge lasts 10+ years I will be happy and continue to spend the extra money on a higher end product, if it doesn't last that long, I will reconsider and probably switch back to more budget-friendly models. So far it's only been in my house for 2 months.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loads of Great Features
on March 15, 2025
Posted by: Glen Cove Pete
[This review was collected as part of a promotion.] A very user friendly fridge. Well designed shelving and lots of storage bins on the doors. My wife is thrilled with the 2 icemakers. Especially since the one in our old one never really worked very well. The ice compartment never completely filled.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on March 16, 2025
Posted by: Angryelf
[This review was collected as part of a promotion.] Fridge is roomy and has great features
Written by a customer while visiting frigidaire.com
Customer Rating
5
French door refrigerator
on March 17, 2025
Posted by: BecLyle
[This review was collected as part of a promotion.] Wow what a great appliance where has this been all my life! We are having no problems it is spacious and has so many different options for storage.
Written by a customer while visiting frigidaire.com