Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(584 Reviews)
Rating breakdown 584 reviews
5 Stars
391
4 Stars
148
3 Stars
21
2 Stars
6
1 Star
18
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
1
disappointed
on June 30, 2023
Posted by: Bobby 2
[This review was collected as part of a promotion.] I had the refrigerator for only two weeks and the water dispenser started dripping. It progressed and became worst. Repair came and shut off the water completely because it caused a puddle on the floor. Its now two weeks and I'm still waiting for the sensor without being able to use the water dispenser of the ice maker. very disappointed.
Response from frigidaire.comBy Owen, Online Outreach Specialist, July 3, 2023
Hello dancer1860,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further if you need further assistance with your concern. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further if you need further assistance with your concern. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on July 8, 2023
Posted by: Gatti
[This review was collected as part of a promotion.] Love this fridge, it has a great ice maker and lots of space for food. I also like the freshness keepers for the produce. Tons of great features, we're very happy.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Refrigerator
on July 16, 2023
Posted by: ZiebartJohnnyA
[This review was collected as part of a promotion.] Nothing but problems and no one to fix it around my area. Im left with a brand new broken refrigerator.
Response from frigidaire.comBy Owen, Online Outreach Specialist, July 17, 2023
Hello stormentorcer376,
Oh no! Thank you for bringing this up to our attention! We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. Moving forward, I confirm that we already assisted you on this matter, to discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Oh no! Thank you for bringing this up to our attention! We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. Moving forward, I confirm that we already assisted you on this matter, to discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
After nearly a half-century...
on August 9, 2023
Posted by: Hal the Viking
[This review was collected as part of a promotion.] After nearly a half-century, we were sad to replace our 40plus year old refrigerator which had done great service (a Brave Little Toaster Moment) but the new one is a whole century of technology better. Being able to control the different temperature and humidity of food storage areas is a terrific improvement. The insulated doors and the seal enabling just one side to open at a time saves so much energy, thank you! The freezer holds a ridiculously HUGE amount of food and it's easy to find food with the extra door (totally brilliant). The lighting lights everything--no more forgotten treasures in the back.
We are so happy with it (and don't worry, the old one is in the garage awaiting Christmas parties).
We are so happy with it (and don't worry, the old one is in the garage awaiting Christmas parties).
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 18, 2023
Posted by: CaseyBo
[This review was collected as part of a promotion.] Transitioning from a side by side has been a challenge. Freezer space is different but I LOVE the fridge space! So easy to get things in and out
Written by a customer while visiting frigidaire.com
Customer Rating
1
Cabinet damage - Not a reflection on long term reliability
on August 21, 2023
Posted by: rarizona1973
[This review was collected as part of a promotion.] My refrigerator came with doors rubbing against each other and a damage to the door hinge/cabinet, which is causing the condensation inside the refrigerator. I am in touch with customer service and they are sending a technician to verify first technician's finding. Hope this gets fixed or replaced soon! Keeping my fingers crossed (paid a lot of $$ did not expect any issue)
Response from frigidaire.comBy Owen, Online Outreach Specialist, August 24, 2023
Hello rsiddapp,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
large fridge with dual ice maker
on August 22, 2023
Posted by: joedirt
[This review was collected as part of a promotion.] love this fridge. everything we wanted and more. looks great in our kitchen
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 31, 2023
Posted by: rtjazz68
[This review was collected as part of a promotion.] The external water dispenser can not be shutoff from the control display. Why has this feature been omitted , models which have the internal water dispenser have a button to turn the water on and off. Can a program update add this feature. I am still giving 5 stars for performance and fit and finish.
Written by a customer while visiting frigidaire.com