Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(820 Reviews)
Rating breakdown 820 reviews
5 Stars
568
4 Stars
201
3 Stars
24
2 Stars
7
1 Star
20
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
4
on April 24, 2026
Posted by: TnT 2530
[This review was collected as part of a promotion.] wish there was a small door tray in freezer. Looks like there should be one there. Overall good frig. Can't seem to find a water filter plug as we are using RO water and don't need the water filter which slows down water dispensing and ice production.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 27, 2026
Hello there, TnT 2530! Thank you for sharing your detailed feedback. We’re glad to hear you’re overall pleased with your refrigerator.
We appreciate your suggestion regarding a small freezer door tray. Design features like shelving and door storage can vary by model, and your comment is helpful insight that we will share with our product team for future consideration.
Regarding the water filter bypass plug, we understand your situation since you are using RO water. Some models are designed to operate with the filter installed for proper water system function, and a bypass plug is not always included or available, depending on the specific unit. We recommend checking your user manual for your exact model specifications or contacting us directly so we can confirm compatible options for your setup.
If you’d like, our support team can also help verify whether a bypass solution is available for your refrigerator model.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate your suggestion regarding a small freezer door tray. Design features like shelving and door storage can vary by model, and your comment is helpful insight that we will share with our product team for future consideration.
Regarding the water filter bypass plug, we understand your situation since you are using RO water. Some models are designed to operate with the filter installed for proper water system function, and a bypass plug is not always included or available, depending on the specific unit. We recommend checking your user manual for your exact model specifications or contacting us directly so we can confirm compatible options for your setup.
If you’d like, our support team can also help verify whether a bypass solution is available for your refrigerator model.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire refrigerator
on April 23, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] We had this installed a few weeks ago and love it so far! Plenty of ice and ease of use!
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 27, 2026
Hi, Jon Smith! We’re so happy to hear you’re loving your new Frigidaire refrigerator! It’s great that the ice production and ease of use are meeting your expectations and making everyday use more convenient.
Thank you for taking the time to share your feedback—it truly means a lot to us. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
Thank you for taking the time to share your feedback—it truly means a lot to us. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love!
on April 18, 2026
Posted by: Rach56
[This review was collected as part of a promotion.] When our 16 year old Electrolux refrigerator sprung a leak we choose this Frigidaire as a replacement. They are similar in design/appearance and I really like it!
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 20, 2026
Good day, Rach56! Thank you for sharing your experience! We’re glad to hear you chose Frigidaire as a replacement after your previous refrigerator and that you’re enjoying the similar design and appearance. It’s great to know the new unit is meeting your expectations and fitting well in your home.
We truly appreciate your support and hope your new refrigerator continues to serve you reliably for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We truly appreciate your support and hope your new refrigerator continues to serve you reliably for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] We love the fridge but there are a few things that need repairing.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 14, 2026
Hello there, Kim63Red! Thank you for sharing your feedback! We’re very glad to hear that you love your fridge, though we’re sorry to learn that there are a few items that need repair. We’d appreciate the opportunity to help make this right for you and ensure your refrigerator is working as it should.
If you haven’t already, please reach out so our team can assist in diagnosing and resolving the issue.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
- Maico
If you haven’t already, please reach out so our team can assist in diagnosing and resolving the issue.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Initial Impression
on April 10, 2026
Posted by: tmorrisy
[This review was collected as part of a promotion.] So far, this has been a great fridge for our family. I really like the indoor ice along with the extra in the freezer. It helps with lots of kids and summer coming
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 13, 2026
Hi tmorrisy, thank you for sharing your experience! We’re so glad to hear that your refrigerator has been a great fit for your family, especially with the added convenience of indoor ice and extra storage in the freezer—perfect for keeping up with a busy household and the warmer months ahead.
We appreciate you taking the time to share your feedback. If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
We appreciate you taking the time to share your feedback. If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my Frigidaire
on April 9, 2026
Posted by: JEFF GEE
[This review was collected as part of a promotion.] Works great.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 13, 2026
Hi JEFF GEE, thank you for your feedback!
We’re glad to hear your Frigidaire appliance is working great and meeting your expectations. We appreciate you choosing Frigidaire and taking the time to share your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re glad to hear your Frigidaire appliance is working great and meeting your expectations. We appreciate you choosing Frigidaire and taking the time to share your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 3, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This is a wonderful refrigerator. Quiet, impressively spacious on the inside. Holds temps perfectly and has a simple elegance. The quality of its construction shines above the others we researched and reviewed. We are thrilled with this purchase.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 3, 2026
Thank you for sharing your wonderful feedback!
We’re thrilled to hear that your 28 Cu. Ft. Standard-Depth French Door Refrigerator is exceeding your expectations. It’s great to know that you appreciate the spacious interior, precise temperature control, quiet operation, and the elegant design.
We’re delighted that the quality of construction stood out during your research, and we hope your refrigerator continues to provide reliable performance and satisfaction for many years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re thrilled to hear that your 28 Cu. Ft. Standard-Depth French Door Refrigerator is exceeding your expectations. It’s great to know that you appreciate the spacious interior, precise temperature control, quiet operation, and the elegant design.
We’re delighted that the quality of construction stood out during your research, and we hope your refrigerator continues to provide reliable performance and satisfaction for many years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my fridge!
on April 2, 2026
Posted by: Stacygmcgirl
[This review was collected as part of a promotion.] After my other fridge died only 4 years old we decided to upgrade to the fridgidaire pro. Love the two ice options! The cubes are just the right size too. Lots of space as well!
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 6, 2026
Thank you so much for sharing this, Stacygmcgirl! We’re truly happy to hear how much you’re loving your Frigidaire refrigerator. It’s great that the dual ice options are working so well for you and that the cube size and spacious design are making a difference in your everyday use.
We’re especially glad this upgrade has been such a positive experience after your previous refrigerator—your satisfaction means a lot to us.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
We’re especially glad this upgrade has been such a positive experience after your previous refrigerator—your satisfaction means a lot to us.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.com