Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(694 Reviews)
Rating breakdown 694 reviews
5 Stars
468
4 Stars
178
3 Stars
23
2 Stars
7
1 Star
18
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
3
Pretty decent fridge
on October 6, 2024
Posted by: Destinyitis
[This review was collected as part of a promotion.] Beautiful fridge, but like anything else, has some cons. Let's start with the things I wish I knew beforehand. The fridge is loud, all the time, especially when it's filling, emptying it's ice maker. (We have the external ice and water model,with 2 ice makers) I've had a lot of fridges and none were quite as loud as this one. Next is the drip tray for the external water/ice is not removable. Why? That makes no sense. And another odd thing is when you press the button to get water, the water starts pouring first before the night light comes on. There's a good 4 second delay. Yes food will freeze if it's in front of the back wall vents in the fridge, but the manual tells you that. Of course you don't know until after you've bought the fridge... Oh and kinda a deal breaker, the ice dispenser is sooooo slow. If it didn't have the 2nd ice maker, I would have returned this fridge.
Great things are: love the round handles, love the tinted plastics inside, love all the adjustable shelving, great design on all the drawers, lots of ice in the freezer and water dispenses fast, love it!
Great things are: love the round handles, love the tinted plastics inside, love all the adjustable shelving, great design on all the drawers, lots of ice in the freezer and water dispenses fast, love it!
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, October 7, 2024
Thank you for stopping by and taking the time to review. We appreciate your honest feedback, and we're glad that you find the round handles, adjustable shelving, the designs on the drawers, and the water/ice dispenser to your liking.
We can understand your disappointment in the ice maker and the loud noise. Please accept our sincerest apology for any inconvenience this may have caused you. Our team will evaluate your review to help in implementing future design improvements to our product lines, as our design and engineering teams are constantly monitoring our brand pages for feedback and experience such as yours for future reference.
If there is anything we can do to improve your experience or have any specific assistance, feel free to reconnect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Jaycee
We can understand your disappointment in the ice maker and the loud noise. Please accept our sincerest apology for any inconvenience this may have caused you. Our team will evaluate your review to help in implementing future design improvements to our product lines, as our design and engineering teams are constantly monitoring our brand pages for feedback and experience such as yours for future reference.
If there is anything we can do to improve your experience or have any specific assistance, feel free to reconnect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Jaycee
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Refrigerator
on October 7, 2024
Posted by: KEL10
[This review was collected as part of a promotion.] Plenty of space and I love the double ice maker feature. The freezer drawer is nice and roomy too, but I have had trouble with it closing all the way because it is so heavy, but this may be user error.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Like it!
on October 7, 2024
Posted by: SueCal
[This review was collected as part of a promotion.] I really like my new Frigidaire French Door Refrigerator. It is taking me a little bit to figure out how I want it organized. I wish it had more room for tall items. The area that is specified for taller items is not big enough to be able to purchase bigger sized grocery items.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Review of my new Frigidaire Professional Refrigerator
on October 7, 2024
Posted by: Top Cat 63
[This review was collected as part of a promotion.] We are extremely happy with our new Frigidaire Professional refrigerator. I had been so frustrated with my previous LG’s ice maker, but not with this new refrigerator!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 13, 2024
Posted by: Kendra25
[This review was collected as part of a promotion.] It does it’s job
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Appliance
on October 13, 2024
Posted by: RobH71
[This review was collected as part of a promotion.] This is a very good refrigerator that is fairly spacious on the inside and I like the positioning of lights which gives me the ability to see all of the inside of the refrigerator. One thing to note is that with the controls on the side of the left door I do tend tap my arm on the control panel when the door is open, I have my hand on the handle, and reaching in to get something. It does beep and I have not changed any settings so just a minor thing. The dual ice makers is very useful as the freezer mounted ice maker is great for filling larger items such as pitchers or serving containers versus trying to fill from the upper ice maker from the door. This has been a great refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on October 13, 2024
Posted by: Ggagnon24
[This review was collected as part of a promotion.] The size of the refrigerator is what drew us to it and it has not disappointed. We are very happy with it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Switched from Samsung Family Hub
on October 15, 2024
Posted by: ScottyB56
[This review was collected as part of a promotion.] We had nothing but problems with our Samsung. This Frigidaire has more space, allows us to organize better, and has really cool features such as the veggie drawers. The stainless steel is truly smudge-proof, and looks very clean compared to our last fridge. We've begun the process of replacing all of our appliances with Frigidaire as they simply back there products moreso than other brands we've used.
Written by a customer while visiting frigidaire.com