Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(820 Reviews)
Rating breakdown 820 reviews
5 Stars
568
4 Stars
201
3 Stars
24
2 Stars
7
1 Star
20
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Love my new Frigidaire refrigerator
on May 13, 2026
Posted by: Bobbi H
[This review was collected as part of a promotion.] I purchased this online where I could review all the comments good or bad from other customers and a very high percentage were very positive and happy with their purchase.I have had mine for a little over a week and it is wonderful. Very easy to organize, plenty of space. I did turn off the second ice maker located in the freezer because I didn’t need additional ice and I did appreciate the extra room for food. I cannot figure out where the 2 dividers go nor how to reposition the shelves but everything else is great!
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 15, 2026
Good day, Bobbi H! Thank you for sharing your experience! We’re glad to hear that you’re enjoying your refrigerator and that it’s providing the space and organization you were looking for.
Regarding the dividers and shelf positioning, we understand how that can be confusing at first. The placement can vary slightly depending on the model, and some dividers are designed to snap into specific grooves on the shelves or drawers. If they don’t feel like an obvious fit, we recommend referring to your unit’s Use & Care Manual for a diagram specific to your model, which will show the exact configuration and adjustment points for the shelves and dividers.
If you’d like step-by-step help, our support team can walk you through it as well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Regarding the dividers and shelf positioning, we understand how that can be confusing at first. The placement can vary slightly depending on the model, and some dividers are designed to snap into specific grooves on the shelves or drawers. If they don’t feel like an obvious fit, we recommend referring to your unit’s Use & Care Manual for a diagram specific to your model, which will show the exact configuration and adjustment points for the shelves and dividers.
If you’d like step-by-step help, our support team can walk you through it as well.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator So Far
on May 4, 2026
Posted by: Abe73
[This review was collected as part of a promotion.] Our refrigerator went out so we needed a replacement quickly. We were able to find this regfrigerator as a scratch and dent unit at a local store with next day delivery. We really like the overall fit and finish of the unit, along with the way it was laid out. Having the secondary ice tray in the freezer is a big plus, and we really like the way the shelves and drawers are laid out. But the biggest thing is the opening of the water dispenser being able to fit tall water bottles! No more having to lean the bottles into the opening and not being able to see how full they are. That part is awesome!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 6, 2026
Hi there, thank you for sharing your experience. We’re glad to hear you were able to find a quick replacement when you needed it most and that your new refrigerator is meeting your expectations.
It’s great to know you’re enjoying the overall layout and fit and finish, as well as the added convenience of the secondary ice tray and the thoughtfully designed shelving and drawers. We’re especially happy to hear the water dispenser opening is making it easier to fill taller bottles—that’s exactly the kind of everyday convenience we aim for.
We appreciate you choosing Frigidaire and taking the time to share your feedback. If you ever need assistance, you can reach us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
It’s great to know you’re enjoying the overall layout and fit and finish, as well as the added convenience of the secondary ice tray and the thoughtfully designed shelving and drawers. We’re especially happy to hear the water dispenser opening is making it easier to fill taller bottles—that’s exactly the kind of everyday convenience we aim for.
We appreciate you choosing Frigidaire and taking the time to share your feedback. If you ever need assistance, you can reach us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our new Refrigerator
on May 3, 2026
Posted by: lacherdi
[This review was collected as part of a promotion.] We love our new refrigerator. It has a lot of space and it is very stylish. I was a bit nervous about having bottom freezer because I was used to the side by side model. I found ways to organize the bottom freezer to fit our needs. I am so happy we made this purchase.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 6, 2026
Hi there. Thank you for your feedback! We’re so happy to hear you’re loving your new refrigerator and finding the space and style to be a great fit. It’s great that you’ve been able to organize the bottom freezer in a way that works for you. We appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator!
on May 2, 2026
Posted by: LBsi26
I haven't had this refrigerator long, my old GE lasted about 14 years with minor repairs. This Frigidaire refrigerator keeps cold and is very quiet with a lot of space inside. The freezer section is on the bottom something I have to get used to but keeps everything frozen like it should be, I hope I will still have good things to say about it in a year from now.
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 5, 2026
Hi, LBsi26! Thank you for sharing your feedback! We’re glad to hear your Frigidaire French-door refrigerator is keeping everything cold, running quietly, and providing plenty of space for your needs. It’s also great to know the freezer is performing as expected—adjusting to a bottom freezer design can take a little time, but it’s designed for convenience and efficiency.
We appreciate you giving Frigidaire a try, and we hope it continues to serve you well for many years to come. If you ever need assistance or have questions along the way, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8 pm EST. We’re always here to help. -Angel
We appreciate you giving Frigidaire a try, and we hope it continues to serve you well for many years to come. If you ever need assistance or have questions along the way, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8 pm EST. We’re always here to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on May 2, 2026
Posted by: Delta Linda
[This review was collected as part of a promotion.] I love the refrigerator. It has a double ice maker.
The no fingerprint stainless steel is a plus!!!
The no fingerprint stainless steel is a plus!!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 4, 2026
Hi there, thank you for sharing your feedback. We’re thrilled to hear you’re loving your refrigerator and the convenience of the dual ice makers. It’s also great to know the no fingerprint stainless steel finish is making a positive difference for you.
We truly appreciate you choosing Frigidaire and taking the time to share your experience. If you ever need assistance or have questions, you can reach us anytime via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
We truly appreciate you choosing Frigidaire and taking the time to share your experience. If you ever need assistance or have questions, you can reach us anytime via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 1, 2026
Posted by: ray 87
[This review was collected as part of a promotion.] This is different but the same Model as our prior frig. So far, we are well pleased. Our other lasted 10 years,
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 4, 2026
Hi ray 87!
Thank you for taking the time to share your experience with your Frigidaire refrigerator.
We’re pleased to hear that your new model is meeting your expectations so far, especially after having a previous unit that served you well for many years. It’s always great to know when customers return to our brand and continue to have a positive experience.
Your feedback is truly appreciated, and we’re glad your new refrigerator is off to a strong start.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire refrigerator.
We’re pleased to hear that your new model is meeting your expectations so far, especially after having a previous unit that served you well for many years. It’s always great to know when customers return to our brand and continue to have a positive experience.
Your feedback is truly appreciated, and we’re glad your new refrigerator is off to a strong start.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Another Reason to Stick With Frigidaire
on April 27, 2026
Posted by: RedBear1961
[This review was collected as part of a promotion.] It took awhile, but we FINALLY have an "all Frigidaire" kitchen! Our Frigidaire dishwasher and range/oven are going strong after 14 years, we wore out our Frigidaire microwave/vent hood and replaced it with the exact same model, and I expect that our Frigidaire refrigerator will give is many, MANY years of worry=free service.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 28, 2026
Hi there, thank you for sharing your feedback! We’re so happy to hear that your kitchen is now fully Frigidaire, and even more delighted that your dishwasher and range/oven have been going strong for 14 years. It’s great to know you chose the same microwave/vent hood model again and continue to trust your refrigerator for many more years of reliable service.
We truly appreciate your loyalty and confidence in Frigidaire products.
If you ever have any questions or need assistance, feel free to connect with us via live chat at Frigidaire.com or give us a call at 1-800-374-4432. Our team is available Monday through Friday, 8:30 AM – 8:00 PM ET.
Thanks again for choosing Frigidaire! — Reed
We truly appreciate your loyalty and confidence in Frigidaire products.
If you ever have any questions or need assistance, feel free to connect with us via live chat at Frigidaire.com or give us a call at 1-800-374-4432. Our team is available Monday through Friday, 8:30 AM – 8:00 PM ET.
Thanks again for choosing Frigidaire! — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
The best!
on April 25, 2026
Posted by: MamaDehner
[This review was collected as part of a promotion.] I love my Frigidaire! It is the best thing that came out of a bad situation when our other refrigerator kicked the bucket. I would definitely stick with Frigidaire in the future when buying appliances.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 27, 2026
Hello MamaDehner, thank you for sharing your experience! We’re truly glad to hear your Frigidaire has been such a positive replacement during a difficult situation. It’s great to know it has met your expectations and that you would choose Frigidaire again in the future for your appliance needs.
We sincerely appreciate your trust and support, and we’re happy to have you as part of the Frigidaire family.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We sincerely appreciate your trust and support, and we’re happy to have you as part of the Frigidaire family.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com