Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(588 Reviews)
Rating breakdown 588 reviews
5 Stars
395
4 Stars
148
3 Stars
21
2 Stars
6
1 Star
18
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
3
Issues with ice maker
on June 1, 2024
Posted by: Kellyomeara
[This review was collected as part of a promotion.] Ice makers, top and bottom worked for 1 day then stopped making ice. I tried everything in the troubleshooting section of the manual but nothing worked. Finally, I hit the “reset water filter” button and the next day we had a little ice. The bottom seems to be making ice although very slowly. I just checked the top ice maker after not looking for a couple days and there’s maybe 20 cubes in it. We have a service scheduled next week. Other than that, we like the fridge. It’s spacious and attractive
Response from frigidaire.comBy Owen, Online Outreach Specialist, June 3, 2024
Hello Kellyomeara,
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 1, 2024
Posted by: Gina K
[This review was collected as part of a promotion.] The refrigerador has nice look. and we love the fact we have two options for getting ice. The second one will definitely be good for large gatherings
Written by a customer while visiting frigidaire.com
Customer Rating
4
What I needed
on June 4, 2024
Posted by: Tim Shearer
[This review was collected as part of a promotion.] I had a previous brand go out and needed something in a hurry. I knew what brands I wanted with specific options. This unit was the only one that was available and not on backorder. It was just what I needed and I have no complaints.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 5, 2024
Posted by: Brandi24
[This review was collected as part of a promotion.] Great fridge! Very roomy I love that the ice cubes are smaller than some of the other fridges I’ve owned
Written by a customer while visiting frigidaire.com
Customer Rating
5
We got it less than a week ago but
on June 5, 2024
Posted by: Mishmash55
[This review was collected as part of a promotion.] It’s going great so far. We love it, and I wasn’t sure I would. I love the versatility of the shelves. I was worried it would feel too big but it is perfect. It’s super nice. No regrets so far. We just hope it lasts more than five years.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire professional
on June 6, 2024
Posted by: Stifffff
[This review was collected as part of a promotion.] Great fridge, awesome custom options for temperature, easy to set up, beautiful interior.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Updates!
on June 9, 2024
Posted by: ChristiCG
[This review was collected as part of a promotion.] Our previous appliance was the same Professional Series model, but was 15 years old. I was thrilled that they updated the water dispenser from a plastic lever (that broke more than once) to a metal flat button that can’t break! And the height of the dispenser was also made taller so it can easily accommodate filling my tall water bottles. I also love that it dispenses small square ice cubes through the door, but also has a large bin in the freezer drawer, as we use a lot of ice! I also love the many drawers which allow for better food organization.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 11, 2024
Posted by: Kk35
[This review was collected as part of a promotion.] Overall good. But the door closure is strange. If you open both doors or just the left one, you need to close the left door first or it beeps and not right. Did not have this with the old one.
Written by a customer while visiting frigidaire.com