Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(820 Reviews)
Rating breakdown 820 reviews
5 Stars
568
4 Stars
201
3 Stars
24
2 Stars
7
1 Star
20
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
4
Nice looking refrigerator less space than the Gallery
on May 27, 2026
Posted by: MichaelC1976
[This review was collected as part of a promotion.] The Frigidaire Professional is a better looking refrigerator than the Gallery. However, it seemingly has less storage space than the Frigidaire Gallery.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 29, 2026
Hello MichaelC1976, thank you for sharing your feedback! We’re glad to hear you appreciate the design of the Frigidaire Professional refrigerator line. We also understand your observation regarding storage space compared to the Frigidaire Gallery models.
Both collections are designed with different priorities in mind. Professional models often emphasize a more premium, built-in aesthetic and configuration, while Gallery models are typically designed to maximize usable storage capacity and everyday flexibility. Your comparison is helpful, and we appreciate you taking the time to share it.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Both collections are designed with different priorities in mind. Professional models often emphasize a more premium, built-in aesthetic and configuration, while Gallery models are typically designed to maximize usable storage capacity and everyday flexibility. Your comparison is helpful, and we appreciate you taking the time to share it.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
French Door 28 Cu Ft Refrigerator
on May 27, 2026
Posted by: Mary and bill
[This review was collected as part of a promotion.] I love the space available in this model- both in the freezer and upper food area.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 29, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’re enjoying the spacious design of your refrigerator, including both the freezer and fresh food compartments. Having ample storage space and an organized layout can make everyday use much more convenient, and we’re happy to know the appliance is meeting your needs.
We truly appreciate you taking the time to share your experience and are glad to hear you’re enjoying your refrigerator.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
We truly appreciate you taking the time to share your experience and are glad to hear you’re enjoying your refrigerator.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great refrigerator
on May 24, 2026
Posted by: KN90
[This review was collected as part of a promotion.] The refrigerator is great. I love the spacious fridge and freezer, although I would add some mini shelves on freezer door. The expandable shelves in the fridge are great for customizing the space based on my needs. The double ice maker is great and the produce drawers are amazing. The Sabbath mode makes it usable for religious jews. A little inconvenience is the control panel that doesn't always respond right away, and it gets even more annoying when a long press is needed but it doesn't respond.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 26, 2026
Hi KN90!
Thank you for sharing your detailed feedback with us. We’re delighted to hear that you are enjoying your refrigerator’s spacious design, customizable expandable shelves, dual ice makers, and produce drawers. We’re also glad to know the Sabbath mode feature has been meaningful for your household needs.
We appreciate your thoughtful suggestion regarding additional mini shelves on the freezer door, as well as your honest feedback about the responsiveness of the control panel and the occasional challenge with long-press inputs. We understand how important smooth and reliable controls are in everyday use, and your comments will be shared with our product teams for review.
If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your detailed feedback with us. We’re delighted to hear that you are enjoying your refrigerator’s spacious design, customizable expandable shelves, dual ice makers, and produce drawers. We’re also glad to know the Sabbath mode feature has been meaningful for your household needs.
We appreciate your thoughtful suggestion regarding additional mini shelves on the freezer door, as well as your honest feedback about the responsiveness of the control panel and the occasional challenge with long-press inputs. We understand how important smooth and reliable controls are in everyday use, and your comments will be shared with our product teams for review.
If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Update
on May 22, 2026
Posted by: WokedUp
[This review was collected as part of a promotion.] We love this great update to our kitchen. Although our kitchen is not large, this big boy fits in well because it sits on a corner next to a doorless doorway.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 26, 2026
Thank you for taking the time to share your feedback! We’re so glad to hear that your new refrigerator has been such a great update for your kitchen.
It’s wonderful to know that even with a smaller kitchen layout, the refrigerator fits your space well and complements the room perfectly. We’re happy it’s providing the size and functionality you were looking for without overwhelming the space.
Thank you again for choosing Frigidaire. We hope your refrigerator continues to serve you well for many years to come. If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
It’s wonderful to know that even with a smaller kitchen layout, the refrigerator fits your space well and complements the room perfectly. We’re happy it’s providing the size and functionality you were looking for without overwhelming the space.
Thank you again for choosing Frigidaire. We hope your refrigerator continues to serve you well for many years to come. If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 21, 2026
Posted by: Marshall21
[This review was collected as part of a promotion.] This is the best refrigerator I’ve ever owned
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 22, 2026
Hi Marshall21!
Thank you so much for taking the time to share your feedback with us. We’re truly delighted to hear that your new refrigerator has been the best one you’ve ever owned.
It means a great deal to us to know you are so happy with your purchase, and we sincerely appreciate your support of the Frigidaire brand.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you so much for taking the time to share your feedback with us. We’re truly delighted to hear that your new refrigerator has been the best one you’ve ever owned.
It means a great deal to us to know you are so happy with your purchase, and we sincerely appreciate your support of the Frigidaire brand.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on May 21, 2026
Posted by: VeronicaW
[This review was collected as part of a promotion.] I recently got the Frigidaire Professional French door refrigerator, and I’ve been very impressed with it so far. The design looks modern and elegant, and it gives the kitchen a high-end feel. The French doors open smoothly, and the inside has a lot of space and smart storage options that make it easy to organize groceries.
One of my favorite features is how well it keeps food fresh. The temperature stays consistent, and the refrigerator runs quietly. The freezer section is spacious, and the ice and water dispenser work great. I also like the bright LED lighting and the fingerprint-resistant finish, which helps keep it looking clean.
Overall, the Frigidaire Professional French door refrigerator combines style, performance, and convenience. It’s a great choice for anyone looking for a reliable and attractive refrigerator for their home.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 22, 2026
Hi there. Thank you for your detailed feedback! We’re delighted to hear you’re enjoying your Frigidaire Professional French door refrigerator. It’s great that the design, spacious layout, consistent cooling, and quiet performance are all meeting your expectations. We’re also glad the LED lighting, fingerprint-resistant finish, and ice and water features are making everyday use more convenient for you.
We truly appreciate you choosing Frigidaire and are happy to have you as part of our family!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We truly appreciate you choosing Frigidaire and are happy to have you as part of our family!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 18, 2026
Posted by: NCcouple3213
[This review was collected as part of a promotion.] Fridge works great and the dual ice maker is a nice feature. It does run all the time but they did send an email stating that newer fridges do that to keep temperatures consistent.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 20, 2026
Hi NCcouple3213, thank you for your feedback! We’re glad to hear your Frigidaire refrigerator is working well and that you’re enjoying the convenience of the dual ice maker. We also appreciate your sharing your observation about the unit running more frequently. Modern refrigerators are designed to cycle as needed to help maintain consistent internal temperatures and optimize performance, and we’re glad the information we provided helped clarify that.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Impressive!
on May 15, 2026
Posted by: Lucybell2016
[This review was collected as part of a promotion.] Impressive is the best word to describe. This fridge checked all the boxes and more!
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 15, 2026
Hello Lucybell2016!
Thank you for sharing your feedback about the Frigidaire Professional 28 Cu. Ft. Standard-Depth French Door Refrigerator model PRFS2883AF. We are thrilled to hear that your refrigerator has been so impressive and exceeded your expectations. It’s wonderful to know that it checked all the boxes and more for your needs. Thank you for choosing Frigidaire Professional for your home, and we hope you continue to enjoy your new refrigerator for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback about the Frigidaire Professional 28 Cu. Ft. Standard-Depth French Door Refrigerator model PRFS2883AF. We are thrilled to hear that your refrigerator has been so impressive and exceeded your expectations. It’s wonderful to know that it checked all the boxes and more for your needs. Thank you for choosing Frigidaire Professional for your home, and we hope you continue to enjoy your new refrigerator for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com