Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(820 Reviews)
Rating breakdown 820 reviews
5 Stars
568
4 Stars
201
3 Stars
24
2 Stars
7
1 Star
20
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
3
Pretty decent fridge
on October 6, 2024
Posted by: Destinyitis
[This review was collected as part of a promotion.] Beautiful fridge, but like anything else, has some cons. Let's start with the things I wish I knew beforehand. The fridge is loud, all the time, especially when it's filling, emptying it's ice maker. (We have the external ice and water model,with 2 ice makers) I've had a lot of fridges and none were quite as loud as this one. Next is the drip tray for the external water/ice is not removable. Why? That makes no sense. And another odd thing is when you press the button to get water, the water starts pouring first before the night light comes on. There's a good 4 second delay. Yes food will freeze if it's in front of the back wall vents in the fridge, but the manual tells you that. Of course you don't know until after you've bought the fridge... Oh and kinda a deal breaker, the ice dispenser is sooooo slow. If it didn't have the 2nd ice maker, I would have returned this fridge.
Great things are: love the round handles, love the tinted plastics inside, love all the adjustable shelving, great design on all the drawers, lots of ice in the freezer and water dispenses fast, love it!
Great things are: love the round handles, love the tinted plastics inside, love all the adjustable shelving, great design on all the drawers, lots of ice in the freezer and water dispenses fast, love it!
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, October 7, 2024
Thank you for stopping by and taking the time to review. We appreciate your honest feedback, and we're glad that you find the round handles, adjustable shelving, the designs on the drawers, and the water/ice dispenser to your liking.
We can understand your disappointment in the ice maker and the loud noise. Please accept our sincerest apology for any inconvenience this may have caused you. Our team will evaluate your review to help in implementing future design improvements to our product lines, as our design and engineering teams are constantly monitoring our brand pages for feedback and experience such as yours for future reference.
If there is anything we can do to improve your experience or have any specific assistance, feel free to reconnect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Jaycee
We can understand your disappointment in the ice maker and the loud noise. Please accept our sincerest apology for any inconvenience this may have caused you. Our team will evaluate your review to help in implementing future design improvements to our product lines, as our design and engineering teams are constantly monitoring our brand pages for feedback and experience such as yours for future reference.
If there is anything we can do to improve your experience or have any specific assistance, feel free to reconnect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Jaycee
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well- Made French Door Fridge!
on October 5, 2024
Posted by: Wolfe Pack
[This review was collected as part of a promotion.] Well-made with study handles, easy access to all areas of storage, and amazing water/ice maker!! Solid doors and even more spacious than appeared. Easy clean and fingerprint-free exterior keeps it looking clean with minimal maintenance. Perfect blend of modern yet classic. Wish we had bought it sooner!
Written by a customer while visiting frigidaire.com
Customer Rating
5
WOW Two Ice Makers
on October 4, 2024
Posted by: RaceCarBatonRouge
[This review was collected as part of a promotion.] We have enjoyed our new Frigidaire for about 30 days now. My wife really relishes having a reliable supply of ice. This is our first stainless appliance. Looks great. As an engineer, I appreciate the sturdiness and feel of all the moving parts. When I was growing up we did not have a refrigerator, we had a "Frigidaire!"
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 4, 2024
Posted by: farm1881
[This review was collected as part of a promotion.] Love our new refrigerator, lots of room, lighting is so good. Will love having the extra ice maker when family comes to visit.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on October 3, 2024
Posted by: TedK05
[This review was collected as part of a promotion.] Big improvement over last fridge, more spacious and easy access to everything, the only drawback was the ice makers did not produce and still don't the amount quoted it took 3 to 4 days to fill the bottom ice bin and at least 2 for the upper, it seems to be able to keep up with the demand around our home at this point other than that this unit so far is a great improvement over our last one
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this Frig!
on October 2, 2024
Posted by: Sp311
[This review was collected as part of a promotion.] Both Beautiful and functional, plenty of room, and I’m loving the two ice options.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 29, 2024
Posted by: Jane kitchen now complete
[This review was collected as part of a promotion.] I love my new Frigidaire Professional refrigerator!! It’s beautiful, large and completes my new kitchen!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great looking fridge with a wonky ice dispenser
on September 27, 2024
Posted by: Mike813
[This review was collected as part of a promotion.] We love the fridge overall. The fit and finish are premium, and the features are more than adequate for us.
The only downside is the in-door ice dispenser and how it likes to throw ice. We’ve found you kind of have to put a cup up as close as possible to the dispenser and use your fingers to push the dispense button in order to avoid ice bouncing off the rim of the glass and landing on the floor. Kind of annoying. At least it has a second ice maker in the lower freezer. With that said, the fridge looks fantastic in place, and fingerprints are a non issue.
The only downside is the in-door ice dispenser and how it likes to throw ice. We’ve found you kind of have to put a cup up as close as possible to the dispenser and use your fingers to push the dispense button in order to avoid ice bouncing off the rim of the glass and landing on the floor. Kind of annoying. At least it has a second ice maker in the lower freezer. With that said, the fridge looks fantastic in place, and fingerprints are a non issue.
Written by a customer while visiting frigidaire.com