Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(586 Reviews)
Rating breakdown 586 reviews
5 Stars
393
4 Stars
148
3 Stars
21
2 Stars
6
1 Star
18
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
5
Good refrigerator
on August 28, 2023
Posted by: Mouse74
[This review was collected as part of a promotion.] The refrigerator works for our needs. We recently had a power outage of 14 hours and all of our refrigerated and frozen foods were fine. We never opened the unit during that time. Only issue was mopping up some melted ice from the upper ice maker. GreT product!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Terrific space & convenience-- a couple of issues
on August 28, 2023
Posted by: BeeH
[This review was collected as part of a promotion.] After 15 years of bad refrigerators with major repair issues, we wanted our new one to be exactly what we wanted for function and performance. And this one is almost it-- the space is terrific-- plenty of room for all the things we stock with great surround lighting so nothing gets lost in the back of the fridge. The condiments and beverage spaces in the doors are flexible and deceptively roomy. We finally fit almost all of our condiments in the doors instead of using precious shelf space. And the drawers and shelves are perfect spaced for our fresh items, plus the freezer is well organized. The in-door water & ice dispensers were a must for us, and the bonus ice maker in the bottom freezer is actually very useful for scooping ice into water bottles.
BUT - we've had 2 persistent issues I haven't found an answer for on the support page:
1. The water/ice dispenser leaks, or drips, rather, between use so that there's always a little puddle in that space. Wiping it up with a towel works fine, but it's a pain to have to wipe it constantly-- maybe a dozen times a day.
2. The doors don't align-- we've spent hours working on the adjustments on the doors, themselves, and the feet of the fridge, but nothing works-- the doors remain about 1/2" offset. The delivery guys lied to us when we first complained-- said the "weight of the condiments" would work it out. Right. Simply put, the fridge isn't build square enough for those adjustments to make a difference in the door alignment.
BUT - we've had 2 persistent issues I haven't found an answer for on the support page:
1. The water/ice dispenser leaks, or drips, rather, between use so that there's always a little puddle in that space. Wiping it up with a towel works fine, but it's a pain to have to wipe it constantly-- maybe a dozen times a day.
2. The doors don't align-- we've spent hours working on the adjustments on the doors, themselves, and the feet of the fridge, but nothing works-- the doors remain about 1/2" offset. The delivery guys lied to us when we first complained-- said the "weight of the condiments" would work it out. Right. Simply put, the fridge isn't build square enough for those adjustments to make a difference in the door alignment.
Regardless, we're happy with the fridge and hope it'll last the next 20 years with only these issues, rather than repairs.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good fridge
on September 2, 2023
Posted by: Must open doors
[This review was collected as part of a promotion.] Decent fridge. Shelving could be better. A little annoying you have to open both doors to open the deli meat drawer. Freezer is a good size.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice looking fridge
on September 3, 2023
Posted by: Matt65
[This review was collected as part of a promotion.] Good size unit, shelf placement may not be ideal, still working on that. Water delivery to ice maker is noisy.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 4, 2023
Posted by: Winniepooh6035
[This review was collected as part of a promotion.] This is a very nice looking appliance. The dual ice maker is a nice addition.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek
on September 6, 2023
Posted by: Wennie
[This review was collected as part of a promotion.] Quiet & Spacious even with 2 ice makers! Love the design. Very happy.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on September 8, 2023
Posted by: Nan618
[This review was collected as part of a promotion.] Ice maker in freezer did not work when we purchased the refrigerator. Service replaced with new ice maker.
Response from frigidaire.comBy John, Online Outreach Specialist, September 11, 2023
Hi there, Nan618. We appreciate you sharing your feedback on your refrigerator with us. Please know that it's important for us to hear if our products are meeting our consumers expectations. Should you ever need any assistance or have any additional concerns, feel free to connect with us via live chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Best regards, John.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Refrigerator
on September 9, 2023
Posted by: Dan A
[This review was collected as part of a promotion.] We love the look and spacing. The water dispenser is perfect for our water bottles.
Written by a customer while visiting frigidaire.com