Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.3
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
156
4 Stars
68
3 Stars
24
2 Stars
10
1 Star
13
84%of customers recommend this product.
(
216 out of
258)
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
3
Love the look but…
on February 3, 2023
Posted by: Jocelyn
I have a mix review, i like the whole look and space but the fridge freezes everything inside even at the the right setting
No, I would not recommend this to a friend.
Response from frigidaire.caBy Lauren, Online Outreach Specialist, February 10, 2023
Hi Jocelyn,
Oh no! We deeply apologize for your recent experience , while we are happy that you love your new appliance.
Please check vents. There should be no food items in contact with vents as these items will disrupt air flow and cause food to freeze. Clear any blockage to allow for proper air flow.
If you still encounter the same issue, for us to investigate please contacting us by phone 1 (800) 265-8352. Available between the hours of 8:30am and 8:00pm EST, Monday through Friday.
Warmest Regards,
Lauren
Oh no! We deeply apologize for your recent experience , while we are happy that you love your new appliance.
Please check vents. There should be no food items in contact with vents as these items will disrupt air flow and cause food to freeze. Clear any blockage to allow for proper air flow.
If you still encounter the same issue, for us to investigate please contacting us by phone 1 (800) 265-8352. Available between the hours of 8:30am and 8:00pm EST, Monday through Friday.
Warmest Regards,
Lauren
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Fridge
on February 2, 2023
Posted by: JR Ram
I like the fridge and it met my expectation. Every department works very well & gives me lots of space.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Too flexible on bottom
on February 1, 2023
Posted by: Maybe
I can’t believe how flimsy the base of the fridge is, after paying that kind of money, one would think the bottom of the fridge would be stronger and not so flexible, any fridge I have ever had didn’t need to b shimmed at back so doors would close properly, !!!! And leveling legs bend very easy!!!
Response from frigidaire.caBy Katrina, Online Outreach Specialist, February 2, 2023
Hi! Thank you for sharing your story. It's great to hear that your refrigerator is working so well for you. Your feedback on the difficulties with installing your appliance is important to us and hasn't gone unnoticed. If you have any additional concerns, please feel free to contact us by phone at 1-800-265-8352, Mon-Fri, 8:30 am-8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.ca
Customer Rating
3
It’s not making ice!
on January 31, 2023
Posted by: Chelle
I have had this appliance for 5 months and it does not make ice in the freezer. A technician is coming to access. Everything else is good so far.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Keyanna A., Online Outreach Specialist , February 1, 2023
Hey there, Chelle. We want our customers to have a flawless experience with our appliances. Your encounter so far falls short of that expectation, and we want to do what we can to make things right. We are glad to hear that support is underway. Please reconnect if there are any issues. ~Keyanna
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Extremely Functional and Tons of Room!
on January 25, 2023
Posted by: Boots
We bought this about a month ago and don’t know how we lived without it. Love the features, lighting, adjustable shelves and adjustable Temp Drawer. The handles, water, ice and crushed ice features are an added bonus. Easy to clean and keep all your good organized and in place.
Love opening both doors and seeing it all lite up!
Love opening both doors and seeing it all lite up!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
A Little Disappointed
on January 25, 2023
Posted by: Lemon
I purchased my fridge about 3 months ago. I’ve already had the bottom freezer icemaker replaced. Every time I use the outside water dispenser it drips and drips. I have a funny discolouration happening inside the glass shelf where it joins the outer bracket. The inside of my fridge is put together poorly. It is all crooked. The deli drawer does not close evenly so there is a gap on on one side. I have contacted Frigidaire about the discolouration and I have not heard anything back from them. I either received a lemon, or these fridges are just very poorly put together.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Derrick, Online Outreach Specialist, January 27, 2023
Hi there! We’re saddened to learn you’re having this experience. This is not how we wanted to start things off. We’d like to learn more about your service experience. Please be on the lookout for an email from us. We appreciate the opportunity to make this right! -Derrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love it
on January 21, 2023
Posted by: Betzygirl
Love the look of it, the stainless steel doesn't get smudged. Inside is spacious. Love the water dispenser, super easy to keep clean. LEDS lights inside are really nice too.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Problem with water dispenser
on January 17, 2023
Posted by: BarryS
We bought the fridge just after Christmas, everything was working great then after about a week the water dispenser started dripping after each time we filled a glass. Called for service and explained exactly what the problem was with the dispenser. It took almost 2 weeks for a service person to come to the house.. Was in the house for 5 minutes said it’s probably the valve and ordered a new one. (Why the repair person didn’t have a valve with him is beyond me.) Especially when I explained everything to the dispatcher during my call. Now I will need to be available another day just waiting around for someone to come and see if that’s even the problem. Keeping our fingers crossed it is the right part. On a positive note the fridge is very bright and has lots of room with tons of ice!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca