Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.3
(255 Reviews)
Rating breakdown 255 reviews
5 Stars
150
4 Stars
63
3 Stars
22
2 Stars
10
1 Star
10
84%of customers recommend this product.
(
205 out of
244)
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Lots of interior space yet less bulky than my previous fridge
on June 11, 2026
Posted by: Moshibear
It seems like I can store more in my fridge than the last one I had and yet it is less bulky. I love how it slid into the alotted fridge space and is not super tight. So far so good although I've only had it for a couple of months. I hope it handles wear and tear betther than my last one - only time will tell. If it passes the time test, then I know can rely on the Fridgidaire brand.
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, June 12, 2026
Hi, Moshibear! Thank you for taking the time to share your feedback on your new French door refrigerator. We’re glad to hear you’re enjoying the added space and that it fits nicely into your kitchen layout without feeling bulky or tight. It’s great to know it’s meeting your expectations so far, especially after replacing your previous unit.
We appreciate your confidence in the Frigidaire brand, and we hope your refrigerator continues to perform well for years to come.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to help right away. -Angel
We appreciate your confidence in the Frigidaire brand, and we hope your refrigerator continues to perform well for years to come.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to help right away. -Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features looks amazing. Best purchase of the year
on June 13, 2026
Posted by: Best fridge ever
Great purchase working great looks even better. Will buy again
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, June 15, 2026
Thank you for sharing your feedback—we’re thrilled to hear you’re loving your 28 Cu. Ft. Standard-Depth French Door Refrigerator! It’s wonderful to know you’re enjoying both the performance and the sleek look and that it’s been one of your best purchases this year.
We truly appreciate your kind words and your confidence in our products. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.ca, or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
We truly appreciate your kind words and your confidence in our products. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.ca, or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Love the space, hate that the freezer has frosted up
on June 13, 2026
Posted by: Dbakes
The fridge has so much space, love that I can access everything - though I did have to remove a shelf to make room for tall items like milk and juice. Found out the freezer door doesn’t seal properly so am waiting on a part to hopefully correct that. Freezer is full of frost and ice on everything - still frozen but a mess and can’t use the ice maker in freezer due to it being frosted over. Will hopefully be fixed next week. It is just over a month old.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, June 15, 2026
Hi Dbakes,
Thank you for sharing your feedback. We’re glad to hear you’re enjoying the spacious design of your refrigerator and the easy access to your items. However, we’re sorry to learn about the freezer door sealing issue and the resulting frost buildup affecting the freezer compartment and ice maker. We understand how frustrating this must be, especially with a new appliance. We can see that you are currently working with our Consumer Care team regarding this matter, and we appreciate your patience while awaiting the replacement part and repair.
If you need any additional assistance, please continue working with our Consumer Care team or contact us via live chat at Frigidaire.ca or by phone at 1-800-265-8352, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear you’re enjoying the spacious design of your refrigerator and the easy access to your items. However, we’re sorry to learn about the freezer door sealing issue and the resulting frost buildup affecting the freezer compartment and ice maker. We understand how frustrating this must be, especially with a new appliance. We can see that you are currently working with our Consumer Care team regarding this matter, and we appreciate your patience while awaiting the replacement part and repair.
If you need any additional assistance, please continue working with our Consumer Care team or contact us via live chat at Frigidaire.ca or by phone at 1-800-265-8352, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Features wanted
on June 15, 2026
Posted by: Jhms
Purchased two weeks ago to replace a fridg. Has all features we wanted … so far so good
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, June 16, 2026
Hello Jhms!
We’re glad to hear that your Frigidaire 28 Cu. Ft. Standard-Depth French Door Refrigerator is meeting your expectations and includes all the features you were looking for. It’s great to know things are going well so far with your new purchase.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your support and hope you continue to enjoy your refrigerator! ~Sam
We’re glad to hear that your Frigidaire 28 Cu. Ft. Standard-Depth French Door Refrigerator is meeting your expectations and includes all the features you were looking for. It’s great to know things are going well so far with your new purchase.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your support and hope you continue to enjoy your refrigerator! ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Elevated design makes ms happy
on June 18, 2026
Posted by: Jayhachko
I've been very happy with this refrigerator overall. The 28 cu. ft. capacity provides plenty of space for groceries, and the French door design makes it easy to organize and access everything. The interior layout is well thought out, with adjustable shelving and ample room for larger items.
Cooling performance has been consistent, keeping food fresh and temperatures stable. The freezer offers a good amount of storage and is easy to keep organized. I also appreciate the clean appearance and modern design, which looks great in the kitchen.
The only reason I'm not giving it a perfect rating is that there are a few minor things I'd change, such as some shelf configurations and occasional operational noise. However, these are relatively small issues compared to the overall performance and value.
Overall, this is a spacious, attractive, and reliable refrigerator that has met my expectations, and I would recommend it to anyone looking for a large French door model.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, June 22, 2026
Hi there. Thank you for sharing your detailed feedback! We’re glad to hear you’re enjoying your Frigidaire refrigerator’s spacious design, flexible storage, consistent cooling, and modern appearance. We appreciate your comments about the layout and operation, and we’re happy to hear it’s been a reliable addition to your kitchen.
Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Great fridge, if it worked!
on June 20, 2026
Posted by: Klc1207
The fridge has made a constant beep since I received it and will only stop intermittently when unplugged and plugged back in. Unfortunately, this seems to be a common issue with the fridge. The control panel is also right at hand level so you often hit it when opening and shutting the door. As for aesthetics and available space I really like it.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Patrick, Online Outreach Specialist, June 24, 2026
Hi Klc1207!
Thank you for taking the time to share your experience with your refrigerator. We’re sorry to hear about the constant beeping issue you’ve encountered since delivery, as well as the inconvenience caused by the control panel placement. We understand how frustrating recurring alerts can be, especially when they interrupt daily use.
We also appreciate your feedback regarding the design and accessibility of the control panel. Comments like yours are very helpful as they allow us to better understand how our appliances are being experienced in real homes.
We’re glad to hear that you are pleased with the aesthetics and interior space of the refrigerator. If you need further assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your experience with your refrigerator. We’re sorry to hear about the constant beeping issue you’ve encountered since delivery, as well as the inconvenience caused by the control panel placement. We understand how frustrating recurring alerts can be, especially when they interrupt daily use.
We also appreciate your feedback regarding the design and accessibility of the control panel. Comments like yours are very helpful as they allow us to better understand how our appliances are being experienced in real homes.
We’re glad to hear that you are pleased with the aesthetics and interior space of the refrigerator. If you need further assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Quiet, efficient fridge
on June 22, 2026
Posted by: rrzz
fridge is quiet, and has lot of great features . Overall happy with the purchase of the appliance
Response from frigidaire.caBy Maria, Online Outreach Specialist, June 23, 2026
Thank you for taking the time to share your feedback. We are pleased to hear that your refrigerator is operating quietly and that you are enjoying its many features.
It’s great to know that the appliance is meeting your expectations and providing a positive overall experience in your home. We’re glad it has been a satisfying purchase for you.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know you are overall satisfied with your refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.ca or call us at 1-(800) 265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s great to know that the appliance is meeting your expectations and providing a positive overall experience in your home. We’re glad it has been a satisfying purchase for you.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know you are overall satisfied with your refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.ca or call us at 1-(800) 265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca