Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(586 Reviews)
Rating breakdown 586 reviews
5 Stars
393
4 Stars
148
3 Stars
21
2 Stars
6
1 Star
18
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
5
Love my new Frigidaire!
on August 6, 2023
Posted by: ASL39
[This review was collected as part of a promotion.] Love the two ice makers and easy access to both of them. Love all the room inside and inside the freezer too.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the new refrigerator
on August 7, 2023
Posted by: Frostfam
[This review was collected as part of a promotion.] Love the new refrigerator. Has tons of room. Two ice makers. The finish on it looks great.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Chose Well
on August 7, 2023
Posted by: BLKDRAGN
[This review was collected as part of a promotion.] Items in the back of the right Crisp Seal Plus tend to freeze, even though they are about 5" below the lowest air ports.The whining when the ice makers kick in is irratating.
Love the quantity of ice that is made.
The overall appearance of the Refrigerator is
quite nice. Especially the door and drawer handles. The height of the water/ice dispenser is terrific. Lastly the interior white color is so much better to see items.
quite nice. Especially the door and drawer handles. The height of the water/ice dispenser is terrific. Lastly the interior white color is so much better to see items.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on August 11, 2023
Posted by: BigRich86
[This review was collected as part of a promotion.] More room than my last. Really deep! Sticks out a little like I expected. Lots of room, but almost hard to find stuff in the back.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 13, 2023
Posted by: moon1423
[This review was collected as part of a promotion.] Beautiful fridge! Only had it for 1 month but so far loving it.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Leaking water
on August 18, 2023
Posted by: A1010
[This review was collected as part of a promotion.] I love the sleek look of this fridge, it has a great layout inside. However there’s always water dripping from the water dispenser even when not currently in use. I always find water in the tray.
Response from frigidaire.comBy Christi, Online Outreach Specialist, August 21, 2023
Hi there, valued customer! We're sad to hear that your refrigerator didn't perform as expected. If you are experiencing a leak from the dispenser, you want to ensure that there is no ice blocking or frost forming around the outside or inside of the chute. You can try to open the door and look down the chute to clear any frost or ice buildup. In the event these tips do not apply to your concerns, please give us a call at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 21, 2023
Posted by: Eugene22
[This review was collected as part of a promotion.] So far we like this refrig. We like that the ice machine also fills a bucket down in the freezer. We use lots of ice for our water. It is spacious and looks good too.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice Refridgerator but several items aren't right after less than a month.
on August 21, 2023
Posted by: Nancy827
[This review was collected as part of a promotion.] When our refrigerator was delivered 3 weeks ago the guys had to take extra time to remove our old one and implied they didn't know they were supposed to level the new one and they were late for other deliveries, so my husband said he would do it (he has lots of experience in leveling appliances). After 3 hours of adjusting and adjusting and adjusting some more, we came to the conclusion it couldn't be done without it having a severe rock. It acts as though there is a leveling foot missing from the back, but we didn't see a problem. Husband had to use rubber wedges to get it to be solid and still be level and plumb. Then for some reason the ice maker wouldn't make more than just a few ice cubes and then stopped. I finally figured out that the ice was piling up in one spot and setting off the "full" sensor. After shaking it around and twisting the auger and pushing it hard into place it decided to work. Then the air filter cover fell off for the 3rd time. The cover locks into place without a filter in it, but once you insert the filter (I'm using the one that came with it) it just wouldn't lock at the top and just falls off. Right now it is being held in place with packing tape. I have contacted the dealer and they said they will send someone down to check everything out. We shall see. One thing I didn't even mention was that the water from the dispenser doesn't seem to be very cold. I may just have to live with that. I have a Fridgidaire induction range and so far I am satisfied with it, but not sure I made the right choice with this fridge. Way too expensive to be having these ridiculous picky, annoying problems at only 3 weeks. Other than that it seems to be working ok. Just keeping my fingers crossed it isn't a big problem.
Response from frigidaire.comBy Angel, Online Outreach Specialist, August 23, 2023
Hello, Nancy827!
Thank you for taking the time to bring this to our attention. This is not the experience that we expect our customers to receive. We would love the opportunity to see how we can help to resolve this matter. Should you ever need any assistance or have any additional concerns, feel free to connect with us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist.-Angel
Thank you for taking the time to bring this to our attention. This is not the experience that we expect our customers to receive. We would love the opportunity to see how we can help to resolve this matter. Should you ever need any assistance or have any additional concerns, feel free to connect with us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist.-Angel
Written by a customer while visiting frigidaire.com