Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.3
(255 Reviews)
Rating breakdown 255 reviews
5 Stars
150
4 Stars
63
3 Stars
22
2 Stars
10
1 Star
10
84%of customers recommend this product.
(
205 out of
244)
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
1 week in
on May 14, 2026
Posted by: cuke
Very nice and well organized product. Useful use of the space inside. Only one week if ownership with no issues so far..
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, May 14, 2026
Hello cuke!
Thank you for sharing your feedback about the Frigidaire Professional 28 Cu. Ft. Standard-Depth French Door Refrigerator model PRFS2883AF. We are happy to hear that you are enjoying the thoughtful organization and efficient use of space inside the refrigerator. It’s also great to know that your first week of ownership has been issue-free so far.
Thank you for choosing Frigidaire Professional for your home, and we hope you continue to enjoy your new appliance for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback about the Frigidaire Professional 28 Cu. Ft. Standard-Depth French Door Refrigerator model PRFS2883AF. We are happy to hear that you are enjoying the thoughtful organization and efficient use of space inside the refrigerator. It’s also great to know that your first week of ownership has been issue-free so far.
Thank you for choosing Frigidaire Professional for your home, and we hope you continue to enjoy your new appliance for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent produit
on May 25, 2026
Posted by: Ducati796
Vraiment rien à dire de négatif, ah oui peut être ajouter un gobelets pour la machine à eau dans la porte moi j’ai ajouté un morceau de carbone
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 28, 2026
Bonjour Ducati796, merci pour votre commentaire. Nous sommes ravis d'apprendre que votre appareil vous donne entière satisfaction et vous remercions de nous avoir informés de l'absence de problèmes majeurs.
Nous apprécions également votre suggestion concernant l'ajout d'un porte-gobelet pour le distributeur d'eau de la portière. Vos idées sont précieuses pour améliorer le confort et l'expérience utilisateur de nos futurs modèles.
Pour toute autre suggestion, commentaire ou question, n'hésitez pas à nous contacter par chat en direct sur notre site web ou par téléphone au 1 (800) 265-8352. Nous sommes disponibles du lundi au vendredi, de 8h30 à 20h00 (heure de l'Est). Merci et bonne fin de journée! – Maico
Nous apprécions également votre suggestion concernant l'ajout d'un porte-gobelet pour le distributeur d'eau de la portière. Vos idées sont précieuses pour améliorer le confort et l'expérience utilisateur de nos futurs modèles.
Pour toute autre suggestion, commentaire ou question, n'hésitez pas à nous contacter par chat en direct sur notre site web ou par téléphone au 1 (800) 265-8352. Nous sommes disponibles du lundi au vendredi, de 8h30 à 20h00 (heure de l'Est). Merci et bonne fin de journée! – Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
3
A few design flaws but otherwise good
on June 2, 2026
Posted by: Sam2025
You have to open both doors to gain access to the crispers. The bottom tray freezes items at the back and the right hand crisper freezes items as well no matter the setting. The right crisper is crooked so not appealing but does open and close fine. Quite noisy at times and requires resets to defaults to be sure optimal performance.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, June 4, 2026
Hi Sam2025, thank you for taking the time to share your feedback. We’re sorry to hear about the concerns you’ve experienced with your refrigerator, including items freezing in the crisper and lower drawer areas, the alignment of the right-hand crisper, and the noise levels you’ve noticed during operation. We understand how frustrating these issues can be and appreciate you bringing them to our attention.
For basic troubleshooting, please ensure the temperature settings are not set colder than recommended and avoid placing food directly against the rear wall or air vents, as this can cause items to freeze. It may also help to verify that the refrigerator is properly leveled, as this can affect drawer alignment and overall operation. Additionally, make sure the door seals are clean and closing properly, as air leaks can sometimes contribute to temperature inconsistencies and increased compressor or fan activity.
We appreciate you sharing your experience. For further assistance or support, please connect with us through Frigidaire.ca or by calling 1-800-265-8352, Monday - Friday, 8:30am – 8:30pm ET. — Reed
For basic troubleshooting, please ensure the temperature settings are not set colder than recommended and avoid placing food directly against the rear wall or air vents, as this can cause items to freeze. It may also help to verify that the refrigerator is properly leveled, as this can affect drawer alignment and overall operation. Additionally, make sure the door seals are clean and closing properly, as air leaks can sometimes contribute to temperature inconsistencies and increased compressor or fan activity.
We appreciate you sharing your experience. For further assistance or support, please connect with us through Frigidaire.ca or by calling 1-800-265-8352, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Perfect size for my kitchen
on June 3, 2026
Posted by: LaksC
It has been a month and working well. I love the depth and handle
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, June 3, 2026
Hello, LaksC. Thank you for taking the time to share your feedback and for providing such a high rating. We truly appreciate your support and are delighted to hear that you are happy and satisfied with your appliance. Welcome to the Frigidaire family! It’s always wonderful to know that our products are meeting our customers’ expectations. Should you have any additional questions or concerns, please don't hesitate to connect with us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to help. -John
Written by a customer while visiting frigidaire.ca
Customer Rating
5
So much space!
on June 3, 2026
Posted by: Happycamper26
We are so happy with our fridge. It is deep and the shelves are customizable. The shelves also feel durable, not plastic and prone to cracking. It also has so much capacity, we have found it doesn’t fill up like our previous fridge did. And with a family of 5, our previous fridge was always full love it.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, June 4, 2026
Dear Valued Customer,
Thank you for your 5-star review! We’re so glad to hear that your new Frigidaire refrigerator is working well for your family.
It’s great to know you’re enjoying the spacious interior, customizable shelving, and durable build quality. We’re especially happy to hear that the increased capacity is making a real difference for your household of five and helping you stay better organized compared to your previous refrigerator.
Thank you for choosing Frigidaire and for sharing your experience. We hope your refrigerator continues to serve your family well for many years to come! If you have any additional questions or concerns, please contact us through Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Thank you for your 5-star review! We’re so glad to hear that your new Frigidaire refrigerator is working well for your family.
It’s great to know you’re enjoying the spacious interior, customizable shelving, and durable build quality. We’re especially happy to hear that the increased capacity is making a real difference for your household of five and helping you stay better organized compared to your previous refrigerator.
Thank you for choosing Frigidaire and for sharing your experience. We hope your refrigerator continues to serve your family well for many years to come! If you have any additional questions or concerns, please contact us through Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Disappointing purchase
on June 7, 2026
Posted by: CynthiaM
From the day I received the new fridge, the water filter wouldn't insert properly causing the water dispenser not to function and the ice maker not to function as well.... very disappointed in this purchase...
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, June 8, 2026
Hi CynthiaM,
Thank you for sharing your experience. We’re sorry to hear about the difficulty you’ve had with your refrigerator from the very beginning, particularly with the water filter not inserting properly and the resulting issues with the water dispenser and ice maker. We understand how frustrating it is when key features are not functioning as expected on a new appliance.
We can see that you are currently working with our Consumer Care Team regarding this matter, and they are best positioned to review your case history and assist with next steps toward a resolution.
For continued support or updates, please reach out to the Consumer Care Team via live chat at Frigidaire.ca or call 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET.
— Reed
Thank you for sharing your experience. We’re sorry to hear about the difficulty you’ve had with your refrigerator from the very beginning, particularly with the water filter not inserting properly and the resulting issues with the water dispenser and ice maker. We understand how frustrating it is when key features are not functioning as expected on a new appliance.
We can see that you are currently working with our Consumer Care Team regarding this matter, and they are best positioned to review your case history and assist with next steps toward a resolution.
For continued support or updates, please reach out to the Consumer Care Team via live chat at Frigidaire.ca or call 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Refrigerator!
on June 9, 2026
Posted by: Sunnycat
The size is very roomy, lots of options for moving shelves, quiet operation and we love it!
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, June 9, 2026
Hi, Sunnymac. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to help. -John
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great features and lots of space
on June 11, 2026
Posted by: Mlg26
So far Iam very happy with my purchase, loving the water and ice.
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, June 12, 2026
Hi, Mlg26! Thank you for sharing your feedback—we’re so happy to hear you’re enjoying your new appliance and that the spacious design is working well for you. It’s great to know the water and ice features are a favorite and that you’re very satisfied with your purchase so far.
We truly appreciate your support. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.ca, or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
We truly appreciate your support. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.ca, or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.ca