Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(586 Reviews)
Rating breakdown 586 reviews
5 Stars
393
4 Stars
148
3 Stars
21
2 Stars
6
1 Star
18
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
3
The Water dispenser sucks
on July 12, 2023
Posted by: joro49
[This review was collected as part of a promotion.] This is a beautiful refrigerator, but the water and ice is too deep. you have to hold the button not just putting your cup there will work because they made the whole to deep.
Response from frigidaire.comBy Christi, Online Outreach Specialist, July 13, 2023
Thank you so much for taking the time to leave us feedback, joro49. We're sorry to hear that the appliance did not live up to your expectations and would love to know more about what it is that you dislike about the product. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 15, 2023
Posted by: C Dawg
[This review was collected as part of a promotion.] Our new Frigidaire is too new to give an accurate review at this point. So far we love the way it looks in our kitchen and the storage capacity.We're still learning about it. We purchased a Frigidaire because of THE HISTORY and it was very highly recommended by numerousFrigidaire owners that we know as well as the salesperson at the appliance store.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire
on July 19, 2023
Posted by: Helby
[This review was collected as part of a promotion.] We love our new fridge. It is so roomy inside and it is so pretty.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frig
on July 19, 2023
Posted by: RichieS
[This review was collected as part of a promotion.] Ice makers are temperamental, layout is good
Written by a customer while visiting frigidaire.com
Customer Rating
4
Bigger than our last brand. Stays colder too.
on July 23, 2023
Posted by: Double O7
[This review was collected as part of a promotion.] While there is more room, I still lose an ice cube or two when I use the in-door dispenser. Pretty good layout. Seems to be a lot of room in the doors. Only a month in. We’ll see if I can get better with the door thing. Love that you can read the dispenser no trolls. Our old fridge required that you bend down and take off your glasses to read.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on July 31, 2023
Posted by: AMKK
[This review was collected as part of a promotion.] So far the fridge has been good. The ice maker in the freezer take quite a while (like 2 weeks) to make enough ice to fill the bin. Also, if you want to fill a cup with water you will be standing there for a good minute or longer depending on the size. even with 60 PSI water pressure in the house the water dispenser is really slow flowing.
Response from frigidaire.comBy Owen, Online Outreach Specialist, August 1, 2023
Hello Alexjelland93,
Thank you for taking time to provide your feedback and experience with the unit so far. We're saddened to hear that you're having trouble getting enough water and ice. However, please know that the ice maker will produce approximately 2 to 2.5 pounds of ice every 24 hours depending on usage conditions. In regards with the water, please check your water line connection if it's okay or not. If you still have issues with your appliance, please don't hesitate to reach out to us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Thank you for taking time to provide your feedback and experience with the unit so far. We're saddened to hear that you're having trouble getting enough water and ice. However, please know that the ice maker will produce approximately 2 to 2.5 pounds of ice every 24 hours depending on usage conditions. In regards with the water, please check your water line connection if it's okay or not. If you still have issues with your appliance, please don't hesitate to reach out to us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it.
on August 6, 2023
Posted by: ASL39
[This review was collected as part of a promotion.] I love the two ice makers and all the space inside the refrigerator. The freezer conveniently has a large ice maker as well as in the door for easy access for both of them. I love the shelves that slide under each other to give more room for taller stuff.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on August 6, 2023
Posted by: ASL39
[This review was collected as part of a promotion.] I love the two ice makers, one in the door and one in the freezer. The freezer and refrigerator have plenty of room and easy access. I love the shelves that slide together to make room for taller items in the refrigerator.
Written by a customer while visiting frigidaire.com