Customer reviews from frigidaire.ca
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.4
(214 Reviews)
Rating breakdown 214 reviews
5 Stars
127
4 Stars
55
3 Stars
18
2 Stars
8
1 Star
6
85%of customers recommend this product.
(
174 out of
204)
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
2
Noisy
on January 5, 2023
Posted by: Nork
Bought about 3 weeks ago. It’s noisy. The compressor whine is constant. And there’s no “eco” mode to turn off the water dispenser light when not in use so it’s constantly on and wasting energy. The freezer section door is quite noisy as well when opened. For a “professional” series fridge this is disappointing. Had I known about the compressor noise I wouldn’t’ve bought this fridge.
No, I would not recommend this to a friend.
Response from frigidaire.caBy R'Shaye, Online Outreach Specialist , January 6, 2023
Hello, Nork.
Thank you for taking the time to share your experience with your refrigerator. We understand some noises can be concerning. Please checkout this link to learn more about some of the sounds you could experience; https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/. Now when it comes to the dispenser light there should be a light bulb icon on the front display that you can press to control the dispenser light. Should you need additional assistance with your appliance, we're just a call away at 800-265-8352 Monday through Friday from 8:30 am-8 pm EST. -R'Shaye
Thank you for taking the time to share your experience with your refrigerator. We understand some noises can be concerning. Please checkout this link to learn more about some of the sounds you could experience; https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/. Now when it comes to the dispenser light there should be a light bulb icon on the front display that you can press to control the dispenser light. Should you need additional assistance with your appliance, we're just a call away at 800-265-8352 Monday through Friday from 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Beautiful well designed fridge
on January 8, 2023
Posted by: Happs
I bought this two and a half weeks ago and the refrigerator compartment freezes everything, still waiting for the appliance store to rectify this problem
No, I would not recommend this to a friend.
Response from frigidaire.caBy Online Outreach Specialist, January 12, 2023
Oh no, Happs! We’re sorry to learn about your issue with the brand-new refrigerator. This is not the experience we want for new owners such as yourself. We’re glad to hear that your dealer is working to resolve your concern. If you need additional help, our customer support department is available by phone at 1(800)265-8352 Mon - Fri 8:30 am - 8 pm (EST). -Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Huge
on January 9, 2023
Posted by: Jefe
We had it delivered Dec 22/22 and very happy with it so far. The hardest part is getting the plastic film off it, they shouldn't put it under the trim or the seal around the door.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Very satisfied
on January 11, 2023
Posted by: BrianF
We have had this fridge for just over two months now and are very satisfied with this refrigeraor. The interior is HUGE with terrific organization in the doors. The large wide drawer is great for fruit trays, pizza boxes, etc. And ice.....so much ice between the through-the-door ice machine and the ice maker in the freezer.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Problem with water dispenser
on January 17, 2023
Posted by: BarryS
We bought the fridge just after Christmas, everything was working great then after about a week the water dispenser started dripping after each time we filled a glass. Called for service and explained exactly what the problem was with the dispenser. It took almost 2 weeks for a service person to come to the house.. Was in the house for 5 minutes said it’s probably the valve and ordered a new one. (Why the repair person didn’t have a valve with him is beyond me.) Especially when I explained everything to the dispatcher during my call. Now I will need to be available another day just waiting around for someone to come and see if that’s even the problem. Keeping our fingers crossed it is the right part. On a positive note the fridge is very bright and has lots of room with tons of ice!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love it
on January 21, 2023
Posted by: Betzygirl
Love the look of it, the stainless steel doesn't get smudged. Inside is spacious. Love the water dispenser, super easy to keep clean. LEDS lights inside are really nice too.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Extremely Functional and Tons of Room!
on January 25, 2023
Posted by: Boots
We bought this about a month ago and don’t know how we lived without it. Love the features, lighting, adjustable shelves and adjustable Temp Drawer. The handles, water, ice and crushed ice features are an added bonus. Easy to clean and keep all your good organized and in place.
Love opening both doors and seeing it all lite up!
Love opening both doors and seeing it all lite up!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
It’s not making ice!
on January 31, 2023
Posted by: Chelle
I have had this appliance for 5 months and it does not make ice in the freezer. A technician is coming to access. Everything else is good so far.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Keyanna A., Online Outreach Specialist , February 1, 2023
Hey there, Chelle. We want our customers to have a flawless experience with our appliances. Your encounter so far falls short of that expectation, and we want to do what we can to make things right. We are glad to hear that support is underway. Please reconnect if there are any issues. ~Keyanna
Written by a customer while visiting frigidaire.ca