Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(690 Reviews)
Rating breakdown 690 reviews
5 Stars
465
4 Stars
177
3 Stars
23
2 Stars
7
1 Star
18
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
1
Frigidaire
on May 24, 2024
Posted by: Mmike
Junk. Don’t buy
Response from frigidaire.comBy Owen, Online Outreach Specialist, May 27, 2024
Hello Mmike,
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. Moving forward, we verify that we already assisted you in this matter, if you need further assistance. We can discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. Moving forward, we verify that we already assisted you in this matter, if you need further assistance. We can discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible Ice Machine
on August 4, 2024
Posted by: Jubal954
All of our kitchen appliances are Frigidaire Professional except the old fridge that just died. I was excited to have the dual ice machines as our old one always ran out. This one is even worse the our old one. The lower ice machine hasn't filled the bin in 5 days. It's nuts. What a waste of money.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 6, 2024
Thank you for sharing your feedback and experience with us. We would like to sincerely apologize that your experience didn't match your expectations. Please know that we pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We can understand your frustration and are here to help. While we were unable to locate any contacts pertaining to your concern based on the information provided, we would like to ensure that your refrigerator will work as designed. At your convenience, please reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well- Made French Door Fridge!
on October 5, 2024
Posted by: Wolfe Pack
[This review was collected as part of a promotion.] Well-made with study handles, easy access to all areas of storage, and amazing water/ice maker!! Solid doors and even more spacious than appeared. Easy clean and fingerprint-free exterior keeps it looking clean with minimal maintenance. Perfect blend of modern yet classic. Wish we had bought it sooner!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great fridge
on August 25, 2022
Posted by: lucas2590
[This review was collected as part of a promotion.] Beautiful refrigerator. Very spacious and great lighting inside. Just be careful of the coating on the stainless as it does scratch and the corners of the crisper drawers seem to chip off for some reason, I'm talking like broken nail size chip nothing major just cosmetic.
Response from frigidaire.comBy Christy, Online Outreach Specialist, September 9, 2022
Thank you for reaching out. We're so happy that you love the look, the spacing, and the lighting inside of the refrigerator. We never like to hear that our customers are unsatisfied in any way. We do apologize that you are having cosmetic issues with the appliance and we are here if you need us. Please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432, and we’ll be happy to help. ~Christy
Written by a customer while visiting frigidaire.com
Customer Rating
4
This is a Big Beautiful Frig
on August 31, 2022
Posted by: Automender
[This review was collected as part of a promotion.] We had a KItchenaid frig for 25 years with no issue and was going to buy a new Kitchenaid but based on talking with appliance service techs they recommended not to , Seems that they do not use heaters in the evaporators and they freeze up and you have to unplug it for two day to defrost.. We decided on a Frigidaire by the looks and then checked with the parts department to make sure they listed a heater for the evaporator and they did. We were sold on it because of that fact...Our old frig was 25 cubic feet and this one is 27.8 cubic feet. It does stick out a few more inches than the old one. The doors are much thicker and stick out about 1 1/2 inches on each side when opened. This was important to us because the frig is against the wall on the right side. No one at Frigidaire nor the dealer had one in stock to measure it so we took the chance and it worked out. We are getting a new left hand door due to a very small defect in the stainless steel Like I state in the review of the matching oven these don't come flawless from the factory and the dealer needs to make them right once you get them. So buy from a good dealer that will stand behind fixing them.
The only other issues is the frig makes a lot of different noises and never seems to shut off very much. At times the compressor really winds up and makes a lot of noise. Also the amount of ice in the freezer section took two weeks just to fill the hopper.
The only other issues is the frig makes a lot of different noises and never seems to shut off very much. At times the compressor really winds up and makes a lot of noise. Also the amount of ice in the freezer section took two weeks just to fill the hopper.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just Awesome
on September 3, 2022
Posted by: Shtrek
[This review was collected as part of a promotion.] I am in love with this refrigerator. Plenty of room. I really love that my fruit and vegetables stay fresh longer
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of space
on September 13, 2022
Posted by: Lucy926
[This review was collected as part of a promotion.] I previously had the Frigidaire side by side refrigerator but I am loving my new French Door refrigerator. The refrigerator part has so much more space than the side by side and the drawers have much more room and the snack drawer is very convenient. It seems to take a little longer to make the ice but having an ice maker in the door and also one in the freezer is a bonus since we use a lot of ice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dream Come True
on September 15, 2022
Posted by: Barn57
[This review was collected as part of a promotion.] I’ve been waiting for a new refrigerator through all the Covid delays. This refrigerator is so far above and beyond my expectations!!!! Thank your Frigidaire!
Written by a customer while visiting frigidaire.com