Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(820 Reviews)
Rating breakdown 820 reviews
5 Stars
568
4 Stars
201
3 Stars
24
2 Stars
7
1 Star
20
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
New Refrigerator
on July 25, 2026
Posted by: FryDaddy2
[This review was collected as part of a promotion.] Love our new Frigidaire French Door fridge! 2 ice makers, lots of clever and customizable storage too. Sleek looking and looks great in our kitchen.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 28, 2026
Hi FryDaddy2, thank you for sharing your wonderful feedback! We’re thrilled to hear that you love your new Frigidaire French Door refrigerator. We’re glad you’re enjoying the convenience of the two ice makers, clever storage features, customizable organization options, and sleek design that complements your kitchen.
We appreciate you choosing Frigidaire and taking the time to share your experience with us. It’s great to know your new refrigerator is providing the style, functionality, and convenience you were looking for!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate you choosing Frigidaire and taking the time to share your experience with us. It’s great to know your new refrigerator is providing the style, functionality, and convenience you were looking for!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
beautiful, bright & organized
on July 23, 2026
Posted by: amien1
[This review was collected as part of a promotion.] We've been using this new fridge for 2 weeks now & I love how bright the lights are inside and my family loves the water/ice dispenser. My only negative is the motor & the drawing of water for the ice maker is loud. The motor running is at a higher frequency than our old fridge, so while it's not a deal breaker, it'll take a little bit to get used to.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 27, 2026
Thank you for taking the time to share your feedback! We’re delighted to hear that you’re enjoying your new refrigerator and that you love the bright interior lighting. It’s also wonderful to know your family is getting great use out of the water and ice dispenser.
We appreciate you sharing your experience regarding the motor and the sound of the water filling the ice maker. We understand that differences in operating sounds can take some getting used to, especially when transitioning from a previous refrigerator. While some noise during normal operation, including the ice maker refill cycle, is expected, your feedback is valuable to us and will be shared with our product team as we continue to improve our appliances.
If you ever have concerns about the sounds you're hearing or would like assistance determining whether your refrigerator is operating as intended, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you.
Thank you again for choosing your new refrigerator and for sharing your experience! - Maria
We appreciate you sharing your experience regarding the motor and the sound of the water filling the ice maker. We understand that differences in operating sounds can take some getting used to, especially when transitioning from a previous refrigerator. While some noise during normal operation, including the ice maker refill cycle, is expected, your feedback is valuable to us and will be shared with our product team as we continue to improve our appliances.
If you ever have concerns about the sounds you're hearing or would like assistance determining whether your refrigerator is operating as intended, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you.
Thank you again for choosing your new refrigerator and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great ice lovers fridge
on July 22, 2026
Posted by: Icy love
[This review was collected as part of a promotion.] Looks and performs beautifully. Makes plenty of ice both through the door and in the freezer. Well lit, perfect temps, looks very smart and fits well with our existing appliances. But really, no egg tray?
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 22, 2026
Hello Icy love!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 28 Cu. Ft. Standard-Depth French Door Refrigerator, model PRFS2883AF. We're delighted to hear that you're enjoying its performance, bright interior, consistent temperatures, and dual ice makers. It's great to know the refrigerator fits beautifully with your existing appliances. We also appreciate your suggestion regarding an egg tray. Customer feedback like yours is invaluable, and we'll be happy to share your comments with our product team as we continue to improve our products.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope you continue to enjoy your refrigerator for many years to come!~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 28 Cu. Ft. Standard-Depth French Door Refrigerator, model PRFS2883AF. We're delighted to hear that you're enjoying its performance, bright interior, consistent temperatures, and dual ice makers. It's great to know the refrigerator fits beautifully with your existing appliances. We also appreciate your suggestion regarding an egg tray. Customer feedback like yours is invaluable, and we'll be happy to share your comments with our product team as we continue to improve our products.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope you continue to enjoy your refrigerator for many years to come!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on July 21, 2026
Posted by: Monk21
[This review was collected as part of a promotion.] So glad that we chose this fridge. After some research we knew this was the one for us.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 21, 2026
Hi there, our valued customer.
Thank you for sharing your feedback! We're thrilled to hear that you're so happy with your new refrigerator and that your research helped you find the right fit for your home. We appreciate you choosing our brand and are grateful for your trust. We hope your refrigerator continues to provide excellent performance and convenience for many years to come!
If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for sharing your feedback! We're thrilled to hear that you're so happy with your new refrigerator and that your research helped you find the right fit for your home. We appreciate you choosing our brand and are grateful for your trust. We hope your refrigerator continues to provide excellent performance and convenience for many years to come!
If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Carl's review
on July 18, 2026
Posted by: Carlasrefridge
[This review was collected as part of a promotion.] The pocket draws on the doors are very small.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 20, 2026
Thank you for taking the time to share your feedback. We appreciate you letting us know about your experience with the door storage and understand that having larger door bins can be important for convenient organization and storing everyday items.
Customer feedback like yours is valuable, as it helps us better understand which storage features and design options are most important to our customers. We will be sure to share your comments regarding the size of the door pockets with the appropriate teams for consideration as we continue working to improve our products.
Thank you for choosing Frigidaire. We truly appreciate your support and hope you continue to enjoy your refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Customer feedback like yours is valuable, as it helps us better understand which storage features and design options are most important to our customers. We will be sure to share your comments regarding the size of the door pockets with the appropriate teams for consideration as we continue working to improve our products.
Thank you for choosing Frigidaire. We truly appreciate your support and hope you continue to enjoy your refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 17, 2026
Posted by: Repeat purchase
[This review was collected as part of a promotion.] Love the handles on the professional series!! Left other ones with the house and am hoping to replace all appliances in my new house with the professional series. Already have frig since mine went bad. Dishwasher and stove are next on the list. Winning this would certainly expedite this step and old appliances will be given to needy families.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 17, 2026
Hi there, our valued customer.
Thank you for your wonderful review! We're thrilled to hear how much you love the handles and design of the Frigidaire Professional series. It’s great to know you’re enjoying your refrigerator and are considering adding more Frigidaire Professional appliances to your new home. We truly appreciate your support and hope our appliances continue to bring style and reliable performance to your kitchen. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance, please don't hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to help.
Kind regards,
Chris
Thank you for your wonderful review! We're thrilled to hear how much you love the handles and design of the Frigidaire Professional series. It’s great to know you’re enjoying your refrigerator and are considering adding more Frigidaire Professional appliances to your new home. We truly appreciate your support and hope our appliances continue to bring style and reliable performance to your kitchen. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance, please don't hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to help.
Kind regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Refrigerator!
on July 1, 2026
Posted by: Elated in Alabama
[This review was collected as part of a promotion.] From the professional appearanceHappy along with the dual ice makers, who could ask for more?! It has the best interior design and useage of space that I have ever owned!
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 2, 2026
Hi, Elated in Alabama!
Thank you for sharing your wonderful feedback on your Frigidaire refrigerator. We’re thrilled to hear you’re enjoying its professional appearance, dual ice makers, and thoughtfully designed interior.
It’s fantastic to know the spacious layout and efficient use of storage have made such a positive impression. We truly appreciate your kind words and are delighted that your refrigerator has exceeded your expectations.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Thank you for sharing your wonderful feedback on your Frigidaire refrigerator. We’re thrilled to hear you’re enjoying its professional appearance, dual ice makers, and thoughtfully designed interior.
It’s fantastic to know the spacious layout and efficient use of storage have made such a positive impression. We truly appreciate your kind words and are delighted that your refrigerator has exceeded your expectations.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the water and ice in the door
on June 14, 2026
Posted by: Montana Gigi
[This review was collected as part of a promotion.] Water in the door is great, large cups fit perfect. Simple to use. Also love the extra ice maker in the lower freezer.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 15, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’re enjoying your refrigerator.
It’s great to know that the water dispenser in the door is convenient for larger cups and that you find it simple to use. We’re also glad the additional ice maker in the lower freezer is adding extra convenience for your household.
We truly appreciate you taking the time to share your experience. If you ever need assistance, have questions about your appliance, or would like support in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST. - Maria
It’s great to know that the water dispenser in the door is convenient for larger cups and that you find it simple to use. We’re also glad the additional ice maker in the lower freezer is adding extra convenience for your household.
We truly appreciate you taking the time to share your experience. If you ever need assistance, have questions about your appliance, or would like support in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com