Customer reviews from frigidaire.ca
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.3
(234 Reviews)
Rating breakdown 234 reviews
5 Stars
139
4 Stars
58
3 Stars
18
2 Stars
9
1 Star
10
84%of customers recommend this product.
(
189 out of
224)
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
1
Very poor fit and finish
on January 3, 2026
Posted by: Willow46
Stay away from this fridge.product finish and fit are absolutely terrible I have had two different repair companies come out and where unable to resolve my problems. Back and forth with Electrolux and asked them numerous times to replace fridge they said that is the way it is. I would even accept a different model
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, January 6, 2026
Thank you for sharing your experience. We’re very sorry to hear about the ongoing issues you’ve encountered with your refrigerator and the frustration this has caused. This is certainly not the experience we want for our customers.
We understand how disappointing it is when multiple service visits do not resolve the problem and when expectations for product quality are not met. We appreciate you bringing this to our attention. I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by phone at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist.
We understand how disappointing it is when multiple service visits do not resolve the problem and when expectations for product quality are not met. We appreciate you bringing this to our attention. I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by phone at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great storage
on January 7, 2026
Posted by: Troy421
Super happy with the purchase. Tons of space, love the ice machine in the freezer for large gatherings, large water bottle station in the door, large storage bins. Very happy currently with the purchase.
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, January 8, 2026
Hi, Troy421. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us at 1-800-265-8352,and we’ll be happy to assist. -John
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good
on February 25, 2026
Posted by: Ol18
Good réfrigérateur en général. Un peu trop d'ajustement a faire pour les porte et seal de porte pour le prix mais une fois fait bon produit
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, February 27, 2026
Bonjour Ol18 ! Merci de nous avoir fait part de vos commentaires concernant votre réfrigérateur. Nous sommes ravis d'apprendre que vous êtes globalement satisfait(e) du produit et qu'il fonctionne correctement après le réglage de la porte et du joint. Nous comprenons que ces réglages puissent être frustrants, surtout pour un appareil neuf, et nous vous remercions sincèrement d'avoir pris le temps de nous faire part de votre expérience.
Pour toute suggestion, remarque ou question, n'hésitez pas à nous contacter par chat en direct sur notre site web ou par téléphone au 1 (800) 265-8352. Nous sommes disponibles du lundi au vendredi, de 8h30 à 20h00 (heure de l'Est).
Merci et bonne fin de journée !
– Maico
Pour toute suggestion, remarque ou question, n'hésitez pas à nous contacter par chat en direct sur notre site web ou par téléphone au 1 (800) 265-8352. Nous sommes disponibles du lundi au vendredi, de 8h30 à 20h00 (heure de l'Est).
Merci et bonne fin de journée !
– Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Easy clean
on March 13, 2026
Posted by: Saultgirl
Big, beautiful. Easy to see everything. Easy to clean. Love it.
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, March 17, 2026
Thank you for sharing your feedback, Saultgirl! We’re thrilled to hear that you’re enjoying the size, design, and easy-to-clean features of your refrigerator. It’s wonderful that everything is so easy to see and maintain—makes daily use that much more enjoyable!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.ca, or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help.
-Rox
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.ca, or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help.
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Jury is still out on this one!
on March 13, 2026
Posted by: nottoohappy
Not too happy with this fridge....impossible to level doors and it appears that the entire case of the fridge is out of square, the dispenser is constantly dripping water and the compressor generates a very loud and annoying hum at times.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian, Online Outreach Specialist, March 17, 2026
We’re very sorry to hear about the issues you’re experiencing with your refrigerator. We understand how frustrating it must be to deal with door alignment, the dispenser dripping, and the compressor noise.
We’d like the opportunity to help resolve these concerns. Please contact our customer support team via Live Chat at frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
We’d like the opportunity to help resolve these concerns. Please contact our customer support team via Live Chat at frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great!
on March 18, 2026
Posted by: Annesun15
I bought this a month ago and I really like it. I love the extra compartment where you can use it as a fridge or freezer. We also like the extra bin for ice in the freezer. Every time I open the fridge I just love how it looks. As I said to my husband this is one sexy fridge lol.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, March 23, 2026
Hi there. Thank you for sharing your excitement! We’re thrilled to hear you’re enjoying the versatile compartments, extra ice bin, and the overall look of your fridge. It’s great to know it’s making such a positive impression in your kitchen!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent Purchase
on March 31, 2026
Posted by: Hunting308
For anyone who hates drinking water this is the answer. Find myself drinking water steady no I have ice and cold water at my finger tips. Love the temp setting, size and flexability.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, April 3, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your water dispenser is making it easier and more enjoyable to stay hydrated. It’s great to know that the temperature settings, size, and flexibility are hitting the mark. Your feedback means a lot, and we’re so glad you’re enjoying having ice-cold water at your fingertips!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Fudge
on April 4, 2026
Posted by: Sam Naom
Fridge is working good , good capacity very good for homes
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, April 6, 2026
Thank you for your feedback! We’re glad to hear your Frigidaire refrigerator is working well and providing the capacity you need for your home. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.ca