Customer reviews from frigidaire.ca
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.3
(222 Reviews)
Rating breakdown 222 reviews
5 Stars
132
4 Stars
56
3 Stars
18
2 Stars
8
1 Star
8
85%of customers recommend this product.
(
180 out of
212)
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
1
If you are looking for a good fridge this is NOT it
on May 15, 2025
Posted by: CinnyyD
This is the 3rd Frigidaire fridge that we have bought in 20 years. I have owned this fridge for just over a year and have already had to have a panel replaced due to frost forming in the fruit and vegetable drawers. Now I see that I am having the same issue. It causes the vegatables to go bad very quickly, you cannot keep celery or aspargus in the drawers for more than a day. Fortunately, I have purchased the extended warranty, but I am extremely disappointed in the last 2 fridges that I have purchased.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, May 15, 2025
Thank you for sharing your feedback, and we’re truly sorry to hear that you’ve been experiencing recurring issues with your Frigidaire fridge, especially after having had two previous models over the years. We understand how frustrating it must be to deal with frost buildup and the spoilage of your fresh produce, particularly after investing in an extended warranty for peace of mind.
Your experience is absolutely not the standard we strive for, and we’re genuinely sorry that you’re facing the same issue again. I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST.
Your experience is absolutely not the standard we strive for, and we’re genuinely sorry that you’re facing the same issue again. I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST.
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Frigidaire French Door Fridge 28
on May 30, 2025
Posted by: John1960
Bought this fridge less than 2 months ago. Have had 4 service repair calls this far with additional visits required. More than 1 issue with this model. Would not recommend this model based on my personal experience.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, June 2, 2025
Thank you for sharing your feedback with us, John. We sincerely apologize for the ongoing inconvenience you've experienced with your refrigerator. We understand how frustrating it can be to encounter multiple issues within such a short period.
Upon review, it appears that you have been in contact with our customer care team regarding these concerns. For any further assistance or to explore possible solutions, we encourage you to reconnect with us via live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday from 8:30 am to 8:00 pm EST. Our team is committed to helping resolve this situation to your satisfaction. - Maria
Upon review, it appears that you have been in contact with our customer care team regarding these concerns. For any further assistance or to explore possible solutions, we encourage you to reconnect with us via live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday from 8:30 am to 8:00 pm EST. Our team is committed to helping resolve this situation to your satisfaction. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Exceeded my expectations
on June 12, 2025
Posted by: Drunken fish
Everything works as expected and I would buy again
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Best fridge I have ever had
on October 21, 2025
Posted by: Jenn0772
We absolutely love this fridge the lighting the space very good quality
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, October 22, 2025
Hi, Jenn0772! We’re thrilled to hear you’re loving your new Frigidaire refrigerator! It’s great to know the lighting, spacious design, and quality are meeting your expectations. Thank you for taking the time to share your feedback—we truly appreciate it! If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8 PM EST, and we’ll dive right in.—Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
5
We absolutely love our Frigidaire Fridge!
on December 1, 2025
Posted by: ferniefam
This fridge is amazing, there are so many things to love! It is so spacious and well laid out that it absolutely maximizes space! They’ve thought of everything, from the Hot Sauce and lower door shelves to the giant crisper & deli boxes, folding shelves and well laid out freezer. It is beautiful, giant and I haven’t even mentioned the crushed ice feature! We absolutely love this fridge, so glad we chose it!
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, December 1, 2025
Hello ferniefam!
Thank you for the fantastic 5-star review! We’re thrilled to hear you’re enjoying your Frigidaire Professional French Door Refrigerator and that the spacious design, clever storage options, and features like the crushed ice are making such a difference. We’re glad you’re happy with your choice and appreciate your feedback! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for the fantastic 5-star review! We’re thrilled to hear you’re enjoying your Frigidaire Professional French Door Refrigerator and that the spacious design, clever storage options, and features like the crushed ice are making such a difference. We’re glad you’re happy with your choice and appreciate your feedback! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Perfect size
on December 2, 2025
Posted by: Mcoratti
Exactly what we needed. Size and features are perfect
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, December 3, 2025
Hello Mcoratti!
Thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire Professional 28 Cu. Ft. Standard-Depth French Door Refrigerator (model PRFS2883AF) is exactly what you needed and that the size and features are perfect for your kitchen. We truly appreciate your feedback and hope it continues to serve you well for years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire Professional 28 Cu. Ft. Standard-Depth French Door Refrigerator (model PRFS2883AF) is exactly what you needed and that the size and features are perfect for your kitchen. We truly appreciate your feedback and hope it continues to serve you well for years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.ca