Customer reviews from frigidaire.ca
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.3
(219 Reviews)
Rating breakdown 219 reviews
5 Stars
129
4 Stars
56
3 Stars
18
2 Stars
8
1 Star
8
85%of customers recommend this product.
(
177 out of
209)
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
1
If you are looking for a good fridge this is NOT it
on May 15, 2025
Posted by: CinnyyD
This is the 3rd Frigidaire fridge that we have bought in 20 years. I have owned this fridge for just over a year and have already had to have a panel replaced due to frost forming in the fruit and vegetable drawers. Now I see that I am having the same issue. It causes the vegatables to go bad very quickly, you cannot keep celery or aspargus in the drawers for more than a day. Fortunately, I have purchased the extended warranty, but I am extremely disappointed in the last 2 fridges that I have purchased.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, May 15, 2025
Thank you for sharing your feedback, and we’re truly sorry to hear that you’ve been experiencing recurring issues with your Frigidaire fridge, especially after having had two previous models over the years. We understand how frustrating it must be to deal with frost buildup and the spoilage of your fresh produce, particularly after investing in an extended warranty for peace of mind.
Your experience is absolutely not the standard we strive for, and we’re genuinely sorry that you’re facing the same issue again. I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST.
Your experience is absolutely not the standard we strive for, and we’re genuinely sorry that you’re facing the same issue again. I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST.
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Frigidaire French Door Fridge 28
on May 30, 2025
Posted by: John1960
Bought this fridge less than 2 months ago. Have had 4 service repair calls this far with additional visits required. More than 1 issue with this model. Would not recommend this model based on my personal experience.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, June 2, 2025
Thank you for sharing your feedback with us, John. We sincerely apologize for the ongoing inconvenience you've experienced with your refrigerator. We understand how frustrating it can be to encounter multiple issues within such a short period.
Upon review, it appears that you have been in contact with our customer care team regarding these concerns. For any further assistance or to explore possible solutions, we encourage you to reconnect with us via live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday from 8:30 am to 8:00 pm EST. Our team is committed to helping resolve this situation to your satisfaction. - Maria
Upon review, it appears that you have been in contact with our customer care team regarding these concerns. For any further assistance or to explore possible solutions, we encourage you to reconnect with us via live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday from 8:30 am to 8:00 pm EST. Our team is committed to helping resolve this situation to your satisfaction. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Exceeded my expectations
on June 12, 2025
Posted by: Drunken fish
Everything works as expected and I would buy again
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca