Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.3
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
156
4 Stars
68
3 Stars
24
2 Stars
10
1 Star
13
84%of customers recommend this product.
(
216 out of
258)
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Fantastic Size and Features!
on June 21, 2024
Posted by: justthestart2024
Have had our fridge for over a week now and it is awesome! Had done a lot of research and reviewed many, many competitor fridges, but this model definitely delivers! Love all of the features, how easy and direct the displays are, and how sturdy and quiet it is. Great weight on the doors, and the unit doesn't feel cheap or light. The design is sleek and modern. Overall a great purchase for our family! :)
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Very spacious 👍
on June 19, 2024
Posted by: Katto
I’ve only had it a few weeks and I love it. It’s much roomier than my old refrigerator
We eat a lot of fruit and vegetables, so I really like the huge crisper draws
We eat a lot of fruit and vegetables, so I really like the huge crisper draws
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
If its a new fridge it should be checked out before selling to a builder.
on June 17, 2024
Posted by: upset 13
Would never buy one myself. But it came with new house and the icemaker doesn't even work on it.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, June 18, 2024
Thank you for making time to provide us with your feedback. It is so unfortunate that you have had this experience with your refrigerator particularly the ice maker in such a short time. We strive to produce quality products, and your feedback does not go unnoticed. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. We would be happy to see how we may be able to assist with this concern. Please join us on a Live Chat here or call us by phone at 1-800-265-8352, Monday–Friday, 8:30am–8:00pm EST, and we will be happy to assist.
Best Regards,
Jaycee
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.ca
Customer Rating
3
water dispencer leaks
on June 14, 2024
Posted by: savage
Ice?water dispenser leaks after every use and it's only 3 weeks old
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, June 18, 2024
Thank you for making time to provide us with your feedback. We apologize that this has been your experience with your new appliance in such a short time. If you have a water filter installed, you can examine it to determine whether there is any damage or improper insertion that could be the source of the leak in the ice/water dispenser. If there is anything we can do to improve your experience and have any specific assistance with the appliance, feel free to Live Chat here or call us at 1-800-265-8352, Monday–Friday, 8:30am–8:00pm EST, and we will be happy to assist.
Best Regards,
Jaycee
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Water dispenser drips
on June 7, 2024
Posted by: Dkay
Bought fridgidaire pro fridge about a month ago and from day one the water dispenser drips. Fridge is decent otherwise but it's extremely frustrating that the water drops need to be wiped away multiple times a day
No, I would not recommend this to a friend.
Response from frigidaire.caBy Online Outreach Specialist, Owen, June 11, 2024
Hello Dkay,
Thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore seeing how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore seeing how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Freezer ice machine dispenser broke almost immediately
on June 5, 2024
Posted by: MarinaP
Freezer ice machine dispenser broke after a week. I don’t know when exactly it broke because I shut it off because we had enough ice. When I turned it back on, the hose was frozen and no longer dispensed ice. Already needing to pull out all my food to thaw the for service. Annoying. I like the no mark stainless steel though.
Disappointing. It’s an expensive fridge.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, June 6, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. This is not the ownership experience we would want for you, and we can understand your disappointment. We want to make sure that your concern is getting all the assistance you need, feel free to reach out us here or via Live Chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Solid upgrade
on June 4, 2024
Posted by: justkeli
We purchased this fridge to replace our 2016 other branded unit. We had ongoing issues with our previous fridge and are excited about the new Frigidaire. The interior space for fruits and veggies is great, the ice maker works well. The interior space and organization of the fridge is great.
I do have some issues with the water dispenser. It is quite loud when you engage the dispenser and then there is a distinct water hammer noise when it shuts off. This is much louder than any previous fridge we have had and makes me question using it when the house is quite.
The fridge also runs constantly and has a bit of a high pitched whine noise, which I assume is a fan. We are getting used to it, but it is much louder and noticeable than our previous fridge, which is unfortunate.
Overall, we are happy with the upgrade and we like the aesthesis of this line which matches our new range and over the range microwave. We would be even happier if the noise of the water dispenser and fan running wasn't so disruptive.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Nice fridge
on May 31, 2024
Posted by: Dave4947
Nice design, inside and out. Ice and water function work great. Quiet operation. Glad we chose this fridge among the many brands.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca