Customer reviews from frigidaire.ca
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.3
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
156
4 Stars
68
3 Stars
24
2 Stars
10
1 Star
13
84%of customers recommend this product.
(
216 out of
258)
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
4
Nice Fridge
on July 18, 2026
Posted by: Country boy
We bought this to replace our 13 year old Frigidaire. In order to match our stove and dishwasher, we got the "Professional" model which has 2 separate ice makers. Unfortunately, that feature is lost on us as we seldom have a need for ice. Although it is very bright inside, for the size of the unit, it does not seem all that roomy. Perhaps it will take a little time to get used to the different layout. My wife is not happy that she has to open both doors to access the right hand crisper. And if I were to nit-pick, the door shelves on the left door are not rounded at all and it is quite easy to scrape one's hand as you pull something out. And the exterior surface is not as high quality as our old unit. That said, it is unlikely that any product these days is of the same quality as something 13 years ago.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, July 21, 2026
Hi there. Thank you for sharing your detailed feedback! We appreciate you choosing Frigidaire again and upgrading to a Professional model to complement your kitchen appliances. It’s great to hear that you’re enjoying the bright interior and that the new refrigerator is helping update your space.
We also appreciate your thoughtful comments about the layout, ice maker features, door shelves, and exterior finish. Feedback like yours is valuable and helps us understand how customers use their appliances and where improvements can make the experience even better.
Thank you for your continued trust in Frigidaire, and we hope your new refrigerator continues to provide reliable performance and convenience as you become more familiar with the new design.
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We also appreciate your thoughtful comments about the layout, ice maker features, door shelves, and exterior finish. Feedback like yours is valuable and helps us understand how customers use their appliances and where improvements can make the experience even better.
Thank you for your continued trust in Frigidaire, and we hope your new refrigerator continues to provide reliable performance and convenience as you become more familiar with the new design.
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent Space and Performance
on July 15, 2026
Posted by: VirginiaFranco
Great refrigerator for a large family. It has a lot of space, so it's easy to organize food and keep everything accessible. It does exactly what we need and has been working very well.
The ice maker is very efficient, and we always have plenty of ice. I also like that it can dispense crushed ice, which the kids absolutely love. Overall, I'm very happy with this purchase and would definitely recommend it to anyone looking for a spacious and reliable refrigerator.
The ice maker is very efficient, and we always have plenty of ice. I also like that it can dispense crushed ice, which the kids absolutely love. Overall, I'm very happy with this purchase and would definitely recommend it to anyone looking for a spacious and reliable refrigerator.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, July 15, 2026
Hi there, valued customer,
Thank you for sharing your wonderful feedback! We're thrilled to hear that your refrigerator is a great fit for your family and that you’re enjoying the spacious storage, easy organization, and reliable performance. It's great to know that the efficient ice maker and crushed ice feature are adding extra convenience and enjoyment for your household.
We truly appreciate your recommendation and thank you for choosing our product. We hope your refrigerator continues to serve your family well for many years to come! If you have any questions or need assistance in the future, please don't hesitate to reach out to us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for sharing your wonderful feedback! We're thrilled to hear that your refrigerator is a great fit for your family and that you’re enjoying the spacious storage, easy organization, and reliable performance. It's great to know that the efficient ice maker and crushed ice feature are adding extra convenience and enjoyment for your household.
We truly appreciate your recommendation and thank you for choosing our product. We hope your refrigerator continues to serve your family well for many years to come! If you have any questions or need assistance in the future, please don't hesitate to reach out to us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Worth the investment
on July 15, 2026
Posted by: Vic VK
Love it so far! We’ve only had it a few weeks but would absolutely recommend it. Worth the splurge for sure.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, July 16, 2026
Hi there, valued customer,
Thank you for your wonderful review! We’re thrilled to hear that you’re loving your new appliance and that it has been a worthwhile addition to your home. We truly appreciate your recommendation and are glad it’s meeting your expectations so far. Thank you for choosing our product, and we hope it continues to provide excellent performance and convenience for many years to come!
If you have any questions or need assistance, our Customer Support team is here to help. You can connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you with any additional questions or concerns.
Best regards,
Christian
Thank you for your wonderful review! We’re thrilled to hear that you’re loving your new appliance and that it has been a worthwhile addition to your home. We truly appreciate your recommendation and are glad it’s meeting your expectations so far. Thank you for choosing our product, and we hope it continues to provide excellent performance and convenience for many years to come!
If you have any questions or need assistance, our Customer Support team is here to help. You can connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you with any additional questions or concerns.
Best regards,
Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
1
7-month-old fridge is broken
on July 6, 2026
Posted by: MB124
I bought a professional-grade refrigerator seven months ago. Two weeks ago it stopped working. The entire control board needs to be switched out and the part is on backorder for about a month! So, our family of four is going to go at least six weeks without fridge.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, July 10, 2026
Hello MB124, thank you for reaching out. We’re truly sorry to hear about the trouble you’ve experienced with your Frigidaire professional-grade refrigerator. We understand how frustrating and disruptive it is for your family of four to be without a working refrigerator, especially for such an extended period. We know this is not the experience you expected from your appliance, and we appreciate your patience while the replacement control board is being sourced.
We recommend staying in contact with your authorized service provider for any updates regarding the part availability and repair timeline. If there are any changes or additional options available, they will be able to assist you with the next steps.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
We recommend staying in contact with your authorized service provider for any updates regarding the part availability and repair timeline. If there are any changes or additional options available, they will be able to assist you with the next steps.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Ice Makers!
on June 30, 2026
Posted by: Bk35
Loving the dual ice makers and extra storage space.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, July 2, 2026
Thank you for taking the time to share your feedback! We are delighted to hear that you are loving your new Frigidaire refrigerator. It's wonderful to know that the dual ice makers and the extra storage space are making such a positive difference in your daily routine.
At Frigidaire, we strive to design appliances that combine convenience, capacity, and dependable performance. We're pleased that these features are meeting your needs and helping make food storage and entertaining even more convenient.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance with your refrigerator, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
At Frigidaire, we strive to design appliances that combine convenience, capacity, and dependable performance. We're pleased that these features are meeting your needs and helping make food storage and entertaining even more convenient.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance with your refrigerator, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Frigidaire Professional French Door refrigerator
on June 27, 2026
Posted by: Cmuss
Love our new fridge. Prefer the icemaker not being in the door.
Love the deep crispers for fruit and vegetables
.
Love the deep crispers for fruit and vegetables
.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, June 30, 2026
Hi there. Thank you for sharing your feedback! We're delighted to hear that you love your new Frigidaire refrigerator. It's great to know you're enjoying the icemaker design and the deep crispers for keeping your fruits and vegetables organized. We appreciate you choosing Frigidaire and hope your refrigerator continues to provide great performance for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Garbage
on June 27, 2026
Posted by: Jota
Got it 3 weeks ago ,has damages and freezer not working properly and no one has fixed the issue. Should of go back to LG
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, June 30, 2026
Hi there, thank you for sharing your feedback. We're very sorry to hear that your refrigerator arrived with damage and that the freezer has not been working properly after only three weeks. We understand how disappointing and frustrating this has been.
We can see that you are already working with our Consumer Care team regarding these concerns. For continued assistance and the latest updates on your case, we encourage you to remain in contact with them through live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET.
We appreciate your patience and the opportunity to assist you.
— Reed
We can see that you are already working with our Consumer Care team regarding these concerns. For continued assistance and the latest updates on your case, we encourage you to remain in contact with them through live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET.
We appreciate your patience and the opportunity to assist you.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Lots of space
on June 23, 2026
Posted by: RayP
Great unit. Fulfill our needs. Much more space than our old unit.
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, June 25, 2026
Hello, RayP. Thank you for taking the time to share your feedback and for providing such a high rating. We truly appreciate your support and are delighted to hear that you are happy and satisfied with your appliance. Welcome to the Frigidaire family! It’s always wonderful to know that our products are meeting our customers’ expectations. Should you have any additional questions or concerns, please don't hesitate to connect with us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -John
Written by a customer while visiting frigidaire.ca