Customer reviews from frigidaire.ca
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.4
(214 Reviews)
Rating breakdown 214 reviews
5 Stars
127
4 Stars
55
3 Stars
18
2 Stars
8
1 Star
6
85%of customers recommend this product.
(
174 out of
204)
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
1
Frozen solid for a month
on November 16, 2024
Posted by: Badnewsbadfridge
Bought this Fridge. Fridge section is a freezer. Repair person comes out... Fridge is recalled for a bad part but he can't get a part from Frigidaire to fix. Now weeks without milk. Whole system is frozen solid... water lines solid ice.
Worse experience I have ever had. Stay away.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, November 19, 2024
Hi there, valued customer!
Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. This is not the ownership experience we would want for you, and we can understand your disappointment.
I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist.
Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. This is not the ownership experience we would want for you, and we can understand your disappointment.
I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Amazing refrigerator
on January 28, 2025
Posted by: Verrick
Absolutely love the size and space this one offers. Love the dual ice makers a d the ability to crush ice. The perfect size for us abs we absolutely love, love, love it. This refrigerator is absolutely beyond doubt one of the best we have owned. Would recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Very Spacious
on January 17, 2024
Posted by: Toothfairy
Bought this fridge on boxing day as our precious fridge was not working properly and keeping our food cold enough.
This is the best fridge I have ever purchased. So spacious and once all our normal groceries were in the fridge we still had plenty of room to add more.
Love the door shelves as they are deep and large enough to fit all our beverages. The produce drawers are so large and deep we have plenty of room to add more then our regular items
So pleased with this purchase and would recommend this fridge to friends and family
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Huge fridge
on January 2, 2024
Posted by: Tmarie
This fridge has so much space, it's incredible. I've been able to keep it so organized even when it's full. They way that it's laid out makes it easy to see things that are in the back so they don't get forgotten. I have found my veggies and fruits (berries especially) stay fresh much longer than in my previous fridge. I love having ice in both the water dispenser and the drawer in the freezer. The freezer is also deceptively large.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Fridge, lot of usable space
on January 2, 2024
Posted by: Sylvio666
Our 11 year old Electrolux Icon died a slow death so we were in a pickle right before the holidays. Did some quick shopping and landed on this one. Great space and lights are great. The left door isn't as smooth as we would like (opening and closing). Dual ice makers are awesome, ice is perfect size.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great refrigerator
on January 6, 2024
Posted by: luisor1985
The Frigidaire 27.8 CU FT. French door refrigerator is an absolute beauty. Its spacious interior and high-quality materials truly make it stand out. However, upon delivery to my place, I found that the doors are quite easy to unbalance, which was a bit of a drawback.
Nonetheless, the water filter and ice machine are simply amazing. They function seamlessly and add great value to the appliance. The compartments within the refrigerator are intelligently designed, offering fantastic organization options. Overall, despite the initial issue with door balance, the refrigerator's functionality and interior design make it a great addition to any home.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Great Features But Could Use Improvements in the Following Areas
on August 29, 2022
Posted by: JS1993
Upon installation of the Frigidaire Professional 27.8 CU. FT, we noticed a couple of areas that could be improved. The first area is the lack of ability to level the fridge completely. Floors in any home are seldom completely level. We were not able to level the fridge so that it stood square to the fridge floor and cavity walls. The un-level fridge is noticeable and looks awkward. There needs to be a way to level all four wheels prior to installation. In addition to the lack of ability to level the fridge on all four corners to the floor, the ability to level the fridge doors is also impacted by this. While we were able to adjust the doors to some degree, we were not able to ensure that the doors lined up perfectly (out by 1/8th of and inch). The final area we think should be addressed would be the type of wheels used on the fridge are hard plastic. With more and more homes using hardwood flooring in kitchens, the hard plastic wheels easily damage wood flooring. The ability to move a fridge in and out of its cavity, is very important to homeowners as it allows us to properly service, clean and maintain the the area around the fridge including servicing water lines and electrical connections. We hope this feedback helps future designs of the Frigidaire products.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christy, Online Outreach Specialist, August 30, 2022
Thank you for sharing your feedback and concerns with us. Striving to be the best home appliance company in North America, we do value your opinion. We are terribly disappointed to learn of your troubling experience and apologize for the inconvenience this has created for you and your home. We definitely want you to be happy with your purchase. If we can be of assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST). We are happy to help! Best Wishes, Christy
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Awesome Fridge!
on January 3, 2023
Posted by: Coral
First fridge with water and ice, LOVE the extra ice in the freezer, great for water bottles! Freezer is much bigger than expected, fridge is spacious but you do lose some room because of the freezer for taller items, it’ll take adjusting the shelves until you figure out what’s best.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca