Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
4
Nice fridge. Big
on September 22, 2025
Posted by: Lhaz
[This review was collected as part of a promotion.] The fridge is very nice although when you open the bottom freezer drawer it sounds like a freight train. Its not smooth. The ice maker and water dispenser is one of my favorite features. Its way nice then my old frodgidare I replaced. I did want it in the charcoal color but they said it onmy cane in stainless, im not a fan. It does look good in my kitchen though. Cools nice. The lunch meat tray is great. The veggie drawers seem to keep my veggies fresh after a week. All in all im pleased except for the freezer drawer not sliding smooth and the color and only one option. so I took 1 star off.
[This review was collected as part of a promotion.] We love this fridge! The space is huge! Cant recommend it enough to everyone we know.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 22, 2025
Thank you so much for your fantastic feedback! We’re thrilled to hear you love the fridge and its spaciousness. Your recommendation means a lot—thanks for sharing it with everyone you know! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
[This review was collected as part of a promotion.] PRFS2883AF refrigerator. I bought this as a replacement for a Samsung fridge that continually had ice maker freeze up issues. So far so good with this fridge. Right out of the box the unit was continually beeping. I could also see the control display light up when the beep occured. It cooled properly and the ice makers functioned well. So there were no issues there. It just seemed like this was a cycling door open chime. Repair was just here today with a new controller board and so far it has addressed the beeping issue. I'd give it five stars if not for the out of box beeping issue. For the cost of this fridge, I'd expect it to work with no issues out of the box. Appears to be a final test escape. The repair was covered by warranty, so other than the inconvenience of constant beeping for a couple weeks, that was good. Again, a little disturbing to have this occur on a brand new fridge and brings long term reliability into question.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 22, 2025
Thank you for sharing your detailed experience with your PRFS2883AF refrigerator, Ozzyasta. We’re glad to hear that the cooling and ice maker functions have been working well for you so far. However, we sincerely apologize for the inconvenience caused by the out-of-box beeping and the subsequent need for a controller board replacement. We understand how frustrating it can be to deal with such issues on a brand-new appliance, and we appreciate your patience as our team addressed it under warranty. Your feedback is important to us, and we will continue to work on improving quality control to minimize these occurrences. If you experience any further concerns or have questions, please don’t hesitate to contact us via Live Chat on our website or call Customer Support at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator. - Maico
[This review was collected as part of a promotion.] Excellent product. Great design and features
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 8, 2025
Thank you for your feedback, Ali! We’re thrilled to hear that you’re enjoying your refrigerator and that its design and features are working well for you. Knowing our appliances bring both functionality and style to your home is exactly what we strive for. If you ever have any questions or need support in the future, our team will be happy to assist. You can connect with us anytime through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday–Friday, 8:30 am–8:00 pm EST. – Maria