Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(820 Reviews)
Rating breakdown 820 reviews
5 Stars
568
4 Stars
201
3 Stars
24
2 Stars
7
1 Star
20
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Great Refrigerator
on October 8, 2025
Posted by: rcates53
[This review was collected as part of a promotion.] We love the two ice makers!
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 9, 2025
Hello, Rcates53! We’re delighted to hear that you’re loving your Frigidaire refrigerator — especially the dual ice makers! It’s great to know they’re adding extra convenience for you. If you ever have any questions or need support, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help! -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sturdy, well-built with just one flaw
on October 8, 2025
Posted by: chapfam
[This review was collected as part of a promotion.] The refrigerator leans to the rear so much that it's unable to be leveled. We thought this was a flaw at first, but the second replacement fridge does the same thing. If it sits on its own, away from an adjacent wall, this will likely not be noticeable, but ours sits next to a short divider wall, so it's very obvious it leans to the rear.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 9, 2025
Hi there. We’re sorry to hear about the leveling issue you’ve experienced with your refrigerator — we understand how frustrating that can be, especially after receiving a replacement. While our refrigerators are designed to have a slight backward tilt to help doors close properly, it shouldn’t be so noticeable that it affects appearance or placement.
We’d like to take a closer look and assist with troubleshooting or possible adjustments. Please reach out to our Customer Care Team at 1-800-374-4432 or connect via Live Chat at Frigidaire.com.
Best Regards,
Ruth
We’d like to take a closer look and assist with troubleshooting or possible adjustments. Please reach out to our Customer Care Team at 1-800-374-4432 or connect via Live Chat at Frigidaire.com.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great so far!
on September 29, 2025
Posted by: Shananana
[This review was collected as part of a promotion.] I recently purchased this refrigerator, and so far I’ve been very happy with it. It has plenty of storage space, runs quietly, and keeps everything cold and fresh just like you’d expect. One of the standout features, though,are the ice makers. It produces tons of ice and keeps up even when the whole family is using it throughout the day. Overall, it’s been a great addition to my kitchen and I’d definitely recommend it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 1, 2025
Thank you for taking the time to share your positive experience with your new refrigerator, Shananana! We’re delighted to hear that it’s meeting your expectations with plenty of storage, quiet operation, and excellent cooling performance. It’s especially great to know that the ice makers are keeping up with your family’s needs. That’s definitely one of the features we’re proud of. If you have any additional suggestions, comments, or concerns, please don’t hesitate to connect with us via Live Chat on our website or by calling our Customer Support team at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thanks again for your kind words, and have a wonderful rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Refrigerator
on September 29, 2025
Posted by: JWK1
[This review was collected as part of a promotion.] We have been quite pleased with our new Frigidaire. The secondary ice maker in the lower freezer is nice for our large family.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 30, 2025
Hi there. Thank you for sharing your feedback! We’re glad to hear that your new Frigidaire is meeting your family’s needs and that the secondary ice maker in the lower freezer is a helpful feature. We hope it continues to make daily life easier and more convenient! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 26, 2025
Posted by: janiceandkelly
[This review was collected as part of a promotion.] Refrigerator appears to be what we expected overall. We like most features but there are a couple of things we are missing that were in our last refrigerator: larger storage on the doors - the bins for milk cartons, juice, etc. for larger containers is skimpy; we are also missing the bottom freezer door self-closing.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Different
on September 25, 2025
Posted by: Ravj
[This review was collected as part of a promotion.] It’s different from what I had for 20 years for sure. I had a side by side which has a lot of room but the freezer is always junky it seemed. Hard to get things out without pulling a whole rack out at a time. I also liked the double ice maker for family gatherings. Pretty sweet
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 26, 2025
Thank you for sharing your experience! It sounds like you’ve had a big change from your previous side-by-side, and we’re glad to hear you’re enjoying the new features—especially the double ice maker for family gatherings. If you need any assistance or have any questions, please reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
New counter depth Frigidaire professional refrigerator
on September 24, 2025
Posted by: Bakeryguy
[This review was collected as part of a promotion.] The order to the website, it was quick and painless, price was comparable and better than we could get locally. Installation for a clean, efficient, and very professionally done. Nothing but kudos for the entire process
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 26, 2025
Thank you for sharing your positive experience! We’re happy to hear the order process was smooth and that the installation was handled cleanly and professionally. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Frigidaire refrigerator!
on September 22, 2025
Posted by: DeAnna Lee
[This review was collected as part of a promotion.] Had a Samsung fridge that was a nightmare from day one! Looked at the reviews for Frigidaire refrigerators, bought the Frigidaire Professional with dual ice makers and we LOVE, love love it!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 24, 2025
Hi, DeAnna! Thank you so much for sharing your experience with us! We’re thrilled to hear that you’re loving your new Frigidaire Professional refrigerator, especially after dealing with frustrations from your previous fridge. It’s great to know that the dual ice makers and overall design are working well for you. We truly appreciate you taking the time to share this positive feedback, and we’re so glad that Frigidaire has been able to meet your expectations. If you ever need anything else or have questions about your refrigerator, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com