Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(797 Reviews)
Rating breakdown 797 reviews
5 Stars
549
4 Stars
197
3 Stars
24
2 Stars
7
1 Star
20
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
4
Worth the money
on June 6, 2026
Posted by: Prenns07
[This review was collected as part of a promotion.] We really like the fridge the only reason it is not five star is the freezer ice machine is a little slow.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 9, 2026
Hi there. Thank you for your feedback! We're glad to hear you're enjoying your Frigidaire refrigerator. We appreciate your note about the ice maker speed in the freezer and will share this with our product team for review. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge
on June 8, 2026
Posted by: TNGBG
[This review was collected as part of a promotion.] Looks great and works great. Lots of room. Keeps food cool and fresh. Freezer works great also.
Response from frigidaire.comBy John, Online Outreach Specialist, June 9, 2026
Hi, TNGBG. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek and Modern
on June 8, 2026
Posted by: Chandler1
[This review was collected as part of a promotion.] We are so happy with our purchase of this French Door Refrigerator! The 28 Cu. Ft. capacity hold everything we need with easy eye sight for finding everything. The in door ice maker makes perfect crushed ice and love the extra ice make below.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 9, 2026
Hello there, Chandler1! Thank you for sharing your feedback! We’re so glad to hear you’re happy with your Frigidaire French door refrigerator and that the 28 cu. ft. capacity is giving you the space and visibility you need for easy organization.
It’s great to know you’re enjoying the convenience of the in-door ice maker and the quality of the crushed ice, as well as the added flexibility of the secondary ice maker. Features like these are designed to make everyday use more convenient, so we’re happy they’re working well for you.
We truly appreciate your support and are delighted that your new refrigerator is meeting your expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
It’s great to know you’re enjoying the convenience of the in-door ice maker and the quality of the crushed ice, as well as the added flexibility of the secondary ice maker. Features like these are designed to make everyday use more convenient, so we’re happy they’re working well for you.
We truly appreciate your support and are delighted that your new refrigerator is meeting your expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
1
Freezes food in refrigerator
on June 14, 2026
Posted by: Gelly
Freezes good in the refrigerator area! Had it repaired several times. Just keeps on freezing food.frigidaire lives up to its name! Complete peice of garbage! Will buy a Bosch next time around
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 17, 2026
Good day, Gelly! Thank you for taking the time to share your feedback. We’re sorry to hear about the repeated issues you’ve experienced with your refrigerator and understand how frustrating it can be to have your food freeze when the appliance is not performing as expected. We appreciate you sharing your experience and apologize for the inconvenience this has caused.
We’re glad to hear that you’ve had some positive performance with the cooling, but we understand that ongoing repairs and the freezing concern have impacted your overall experience. Your feedback is important to us and will be shared with our team as we continue working to improve our products and customer support.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re glad to hear that you’ve had some positive performance with the cooling, but we understand that ongoing repairs and the freezing concern have impacted your overall experience. Your feedback is important to us and will be shared with our team as we continue working to improve our products and customer support.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the water and ice in the door
on June 14, 2026
Posted by: Montana Gigi
[This review was collected as part of a promotion.] Water in the door is great, large cups fit perfect. Simple to use. Also love the extra ice maker in the lower freezer.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 15, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’re enjoying your refrigerator.
It’s great to know that the water dispenser in the door is convenient for larger cups and that you find it simple to use. We’re also glad the additional ice maker in the lower freezer is adding extra convenience for your household.
We truly appreciate you taking the time to share your experience. If you ever need assistance, have questions about your appliance, or would like support in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST. - Maria
It’s great to know that the water dispenser in the door is convenient for larger cups and that you find it simple to use. We’re also glad the additional ice maker in the lower freezer is adding extra convenience for your household.
We truly appreciate you taking the time to share your experience. If you ever need assistance, have questions about your appliance, or would like support in the future, our team is here to help. You can reach us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com