Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(797 Reviews)
Rating breakdown 797 reviews
5 Stars
549
4 Stars
197
3 Stars
24
2 Stars
7
1 Star
20
Customer Reviews for Frigidaire - Professional 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Frigidaire professional
on May 1, 2025
Posted by: Zechl7
[This review was collected as part of a promotion.] Very good fridge
Written by a customer while visiting frigidaire.com
Customer Rating
5
Better than Kitchen Aid Side-by-Side
on July 31, 2025
Posted by: RandS
[This review was collected as part of a promotion.] We replaced our working refrigerator/freezer with a Frigidaire French Door/Bottom freezer and are so happy with the decision. There is more space and more eye-level convenience. The bottom freezer with ice dispenser and drawers doesn't result in digging through a narrow space to find what's hiding in the back. The water and ice in the door is great too.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our new refrigerator
on January 24, 2026
Posted by: JK213
[This review was collected as part of a promotion.] Everything performs as it should with a brand new unit at 2k price point. We purchased the full size unit to maximize capacity but if I were to do it again I would have gotten the countertop depth. This is specific to my home and looks fine, would have looked cleaner with countertop option. Water dispenser fits taller "Stanley" cup options. Light automatically comes on when filling in dark conditions then turns it self off. This is a small thing but honestly my favorite thing about the unit overall. Freezer is perfect capacity and the 2nd ice maker is very nice.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 27, 2026
Thank you for sharing your detailed feedback! We’re glad to hear that your new refrigerator is performing as expected and that features like the water dispenser, automatic lighting, freezer capacity, and second ice maker are adding convenience to your daily routine. It’s great to know that even the small details, like the light turning on in dark conditions, are making a positive difference for you.
Should you ever need assistance, have questions, or require support with your appliance, we’re here to help. You can connect with us through Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team is happy to provide guidance, troubleshooting, or any support you may need to ensure your appliance continues to perform at its best. — Maria
Should you ever need assistance, have questions, or require support with your appliance, we’re here to help. You can connect with us through Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team is happy to provide guidance, troubleshooting, or any support you may need to ensure your appliance continues to perform at its best. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek and affordable
on March 6, 2026
Posted by: Yosurferdude
[This review was collected as part of a promotion.] This is a nice looking fridge. It feels premium without breaking the bank. The style inside and out is very nice. The quality seems very good. Opening the doors and drawers feels high quality compared to the other refrigerators in the same price point. Everything is nice and cold, nothing is freezing in the back of the refrigerators like other ones I’ve had in the past. It’s nice and quiet too. Very spacious.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 10, 2026
Hi there. Thank you for your detailed feedback! We’re thrilled to hear that you’re enjoying the premium feel, spacious design, and consistent cooling of your refrigerator. It’s great to know that it’s performing quietly and meeting your expectations—thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator So Far
on May 4, 2026
Posted by: Abe73
[This review was collected as part of a promotion.] Our refrigerator went out so we needed a replacement quickly. We were able to find this regfrigerator as a scratch and dent unit at a local store with next day delivery. We really like the overall fit and finish of the unit, along with the way it was laid out. Having the secondary ice tray in the freezer is a big plus, and we really like the way the shelves and drawers are laid out. But the biggest thing is the opening of the water dispenser being able to fit tall water bottles! No more having to lean the bottles into the opening and not being able to see how full they are. That part is awesome!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 6, 2026
Hi there, thank you for sharing your experience. We’re glad to hear you were able to find a quick replacement when you needed it most and that your new refrigerator is meeting your expectations.
It’s great to know you’re enjoying the overall layout and fit and finish, as well as the added convenience of the secondary ice tray and the thoughtfully designed shelving and drawers. We’re especially happy to hear the water dispenser opening is making it easier to fill taller bottles—that’s exactly the kind of everyday convenience we aim for.
We appreciate you choosing Frigidaire and taking the time to share your feedback. If you ever need assistance, you can reach us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
It’s great to know you’re enjoying the overall layout and fit and finish, as well as the added convenience of the secondary ice tray and the thoughtfully designed shelving and drawers. We’re especially happy to hear the water dispenser opening is making it easier to fill taller bottles—that’s exactly the kind of everyday convenience we aim for.
We appreciate you choosing Frigidaire and taking the time to share your feedback. If you ever need assistance, you can reach us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Refrigerator Ever!
on September 20, 2022
Posted by: Patrick31
[This review was collected as part of a promotion.] We are absolutely thrilled with our new Frigidaire Professional fridge! It is so big inside and can hold so much stuff. It's beautiful on the outside and inside. Best part is that the stainless steel finish doesn't smudge which is great when you have kids. We are loving the deep freezer at the bottom as well and it comes with two places for ice which is a bonus. Great upgrade to the kitchen. No complaints on this!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Stuck in Sabbath mode!
on September 18, 2023
Posted by: coralway
Refrigerator is not even 6 months old and it got stuck in sabbath mode, No ice, water, and lights
This is so disappointing, we were very happy till this happen.
This is so disappointing, we were very happy till this happen.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, September 19, 2023
Hello! We never want to see our family unhappy with their investment. We would love the opportunity to try and make things right. Please know this is not the effortless experience we strive for, Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
2
doors and ice
on July 29, 2022
Posted by: Marlovb
Doors can’t be leveled no matter how hard I try. Seems defective. The ice maker makes ice really slow
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 1, 2022
Hi, Marlovb! Thanks for bringing your concerns to our attention. The freezer ice maker should produce approximately 2.0 to 2.5 lbs and the refrigerator ice maker should produce 3.0 to 3.2 lbs every 24 hours depending on usage
conditions. If the ice maker isn't making the expected amount of ice, please see page 44 in the Owner's Manual for solutions.
Regarding leveling the doors, please see page 9 for leveling tips. If you should need additional assistance, please chat with us via Frigidaire.com. We are here to help. -Bianca
conditions. If the ice maker isn't making the expected amount of ice, please see page 44 in the Owner's Manual for solutions.
Regarding leveling the doors, please see page 9 for leveling tips. If you should need additional assistance, please chat with us via Frigidaire.com. We are here to help. -Bianca
Written by a customer while visiting frigidaire.com