Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Average customer rating
4.6
(736 Reviews)
Rating breakdown 736 reviews
5 Stars
503
4 Stars
184
3 Stars
24
2 Stars
7
1 Star
18
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Smudge Proof Stainless Steel
Customer Rating
5
Frigidaire professional
on May 1, 2025
Posted by: Zechl7
[This review was collected as part of a promotion.] Very good fridge
Written by a customer while visiting frigidaire.com
Customer Rating
5
Better than Kitchen Aid Side-by-Side
on July 31, 2025
Posted by: RandS
[This review was collected as part of a promotion.] We replaced our working refrigerator/freezer with a Frigidaire French Door/Bottom freezer and are so happy with the decision. There is more space and more eye-level convenience. The bottom freezer with ice dispenser and drawers doesn't result in digging through a narrow space to find what's hiding in the back. The water and ice in the door is great too.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our new refrigerator
on January 24, 2026
Posted by: JK213
[This review was collected as part of a promotion.] Everything performs as it should with a brand new unit at 2k price point. We purchased the full size unit to maximize capacity but if I were to do it again I would have gotten the countertop depth. This is specific to my home and looks fine, would have looked cleaner with countertop option. Water dispenser fits taller "Stanley" cup options. Light automatically comes on when filling in dark conditions then turns it self off. This is a small thing but honestly my favorite thing about the unit overall. Freezer is perfect capacity and the 2nd ice maker is very nice.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 27, 2026
Thank you for sharing your detailed feedback! We’re glad to hear that your new refrigerator is performing as expected and that features like the water dispenser, automatic lighting, freezer capacity, and second ice maker are adding convenience to your daily routine. It’s great to know that even the small details, like the light turning on in dark conditions, are making a positive difference for you.
Should you ever need assistance, have questions, or require support with your appliance, we’re here to help. You can connect with us through Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team is happy to provide guidance, troubleshooting, or any support you may need to ensure your appliance continues to perform at its best. — Maria
Should you ever need assistance, have questions, or require support with your appliance, we’re here to help. You can connect with us through Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team is happy to provide guidance, troubleshooting, or any support you may need to ensure your appliance continues to perform at its best. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Refrigerator Ever!
on September 20, 2022
Posted by: Patrick31
[This review was collected as part of a promotion.] We are absolutely thrilled with our new Frigidaire Professional fridge! It is so big inside and can hold so much stuff. It's beautiful on the outside and inside. Best part is that the stainless steel finish doesn't smudge which is great when you have kids. We are loving the deep freezer at the bottom as well and it comes with two places for ice which is a bonus. Great upgrade to the kitchen. No complaints on this!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Stuck in Sabbath mode!
on September 18, 2023
Posted by: coralway
Refrigerator is not even 6 months old and it got stuck in sabbath mode, No ice, water, and lights
This is so disappointing, we were very happy till this happen.
This is so disappointing, we were very happy till this happen.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, September 19, 2023
Hello! We never want to see our family unhappy with their investment. We would love the opportunity to try and make things right. Please know this is not the effortless experience we strive for, Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
2
doors and ice
on July 29, 2022
Posted by: Marlovb
Doors can’t be leveled no matter how hard I try. Seems defective. The ice maker makes ice really slow
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 1, 2022
Hi, Marlovb! Thanks for bringing your concerns to our attention. The freezer ice maker should produce approximately 2.0 to 2.5 lbs and the refrigerator ice maker should produce 3.0 to 3.2 lbs every 24 hours depending on usage
conditions. If the ice maker isn't making the expected amount of ice, please see page 44 in the Owner's Manual for solutions.
Regarding leveling the doors, please see page 9 for leveling tips. If you should need additional assistance, please chat with us via Frigidaire.com. We are here to help. -Bianca
conditions. If the ice maker isn't making the expected amount of ice, please see page 44 in the Owner's Manual for solutions.
Regarding leveling the doors, please see page 9 for leveling tips. If you should need additional assistance, please chat with us via Frigidaire.com. We are here to help. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Unimpressed with Frigidaire
on August 8, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Very unimpressed… moved into new house 8 weeks ago. 1st Frigidaire had Freon leak causing fridge and freezer failure… had to be replaced. 2d fridge has significant water leakage from water dispenser on door from day of install…. WOULD NOT RECOMMEND!! Buyer BEWARE!!
Response from frigidaire.comBy John, Online Outreach Specialist, August 10, 2023
Hello there, Mike Moore. We are disheartened to hear this has been your experience with your refrigerator in such a short time. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! Best regards, John.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge/freezer
on November 9, 2024
Posted by: Joelslaw
[This review was collected as part of a promotion.] Super sleek looking on the outside, clean lines. Inside tons of storage and the shelving gives you options on how you want your fridge to work for you. The drawer is huge in the bottom and allows for temp setting
Written by a customer while visiting frigidaire.com