Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Average customer rating
4.5
(691 Reviews)
Rating breakdown 691 reviews
5 Stars
466
4 Stars
177
3 Stars
23
2 Stars
7
1 Star
18
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Refrigerator with CrispSeal Technology - Stainless Steel
Customer Rating
5
Better than Kitchen Aid Side-by-Side
on July 31, 2025
Posted by: RandS
[This review was collected as part of a promotion.] We replaced our working refrigerator/freezer with a Frigidaire French Door/Bottom freezer and are so happy with the decision. There is more space and more eye-level convenience. The bottom freezer with ice dispenser and drawers doesn't result in digging through a narrow space to find what's hiding in the back. The water and ice in the door is great too.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Refrigerator Ever!
on September 20, 2022
Posted by: Patrick31
[This review was collected as part of a promotion.] We are absolutely thrilled with our new Frigidaire Professional fridge! It is so big inside and can hold so much stuff. It's beautiful on the outside and inside. Best part is that the stainless steel finish doesn't smudge which is great when you have kids. We are loving the deep freezer at the bottom as well and it comes with two places for ice which is a bonus. Great upgrade to the kitchen. No complaints on this!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Stuck in Sabbath mode!
on September 18, 2023
Posted by: coralway
Refrigerator is not even 6 months old and it got stuck in sabbath mode, No ice, water, and lights
This is so disappointing, we were very happy till this happen.
This is so disappointing, we were very happy till this happen.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, September 19, 2023
Hello! We never want to see our family unhappy with their investment. We would love the opportunity to try and make things right. Please know this is not the effortless experience we strive for, Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
2
doors and ice
on July 29, 2022
Posted by: Marlovb
Doors can’t be leveled no matter how hard I try. Seems defective. The ice maker makes ice really slow
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 1, 2022
Hi, Marlovb! Thanks for bringing your concerns to our attention. The freezer ice maker should produce approximately 2.0 to 2.5 lbs and the refrigerator ice maker should produce 3.0 to 3.2 lbs every 24 hours depending on usage
conditions. If the ice maker isn't making the expected amount of ice, please see page 44 in the Owner's Manual for solutions.
Regarding leveling the doors, please see page 9 for leveling tips. If you should need additional assistance, please chat with us via Frigidaire.com. We are here to help. -Bianca
conditions. If the ice maker isn't making the expected amount of ice, please see page 44 in the Owner's Manual for solutions.
Regarding leveling the doors, please see page 9 for leveling tips. If you should need additional assistance, please chat with us via Frigidaire.com. We are here to help. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Unimpressed with Frigidaire
on August 8, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Very unimpressed… moved into new house 8 weeks ago. 1st Frigidaire had Freon leak causing fridge and freezer failure… had to be replaced. 2d fridge has significant water leakage from water dispenser on door from day of install…. WOULD NOT RECOMMEND!! Buyer BEWARE!!
Response from frigidaire.comBy John, Online Outreach Specialist, August 10, 2023
Hello there, Mike Moore. We are disheartened to hear this has been your experience with your refrigerator in such a short time. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! Best regards, John.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge/freezer
on November 9, 2024
Posted by: Joelslaw
[This review was collected as part of a promotion.] Super sleek looking on the outside, clean lines. Inside tons of storage and the shelving gives you options on how you want your fridge to work for you. The drawer is huge in the bottom and allows for temp setting
Written by a customer while visiting frigidaire.com
Customer Rating
3
27.8 Cu. Ft. French Door Refrigerator
on October 21, 2022
Posted by: Farmboy1938
[This review was collected as part of a promotion.] Great Refrigerator except it makes a ton of noise. Will know more when I get water hooked up to run the ice makers.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, October 25, 2022
Hello, Farmboy1938! We appreciate your feedback, and we would like to help! It is normal to hear different sounds from your refrigerator from the high-efficiency components. For example, you may hear a high pitch humming sound from the compressor while it is operating. You may look at the video provided by the link below for more details. If you have any additional concerns, please feel free to Live Chat with us on Frigdaire.com or by phone at 1-800-374-4432, Mon-Fri, 8:30 am-8:00 pm EST. -Katrina
https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/
https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best. Fridge I've owned
on May 21, 2024
Posted by: jtwool1580
[This review was collected as part of a promotion.] Couldn't be happier with this purchase this fridge has tons of space and dual ice makers living in Arizona that is a big deal it means that I did not have to buy a separate ice maker to have enough ice
Written by a customer while visiting frigidaire.com