Customer reviews from frigidaire.com
Frigidaire - Professional 20.0 Cu. Ft. Top Freezer Refrigerator - Stainless Steel
Average customer rating
4.6
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
68
4 Stars
14
3 Stars
4
2 Stars
2
1 Star
3
Customer Reviews for Frigidaire - Professional 20.0 Cu. Ft. Top Freezer Refrigerator - Stainless Steel
Customer Rating
1
Avoid!
on May 5, 2023
Posted by: RaeganinMaine
Less than one star. Had mine delivered today and it stopped working less than 2 hours after delivery.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, May 8, 2023
Good day! I'm disappointed to hear that you've had a less than stellar recent experience with us. This is not the experience we want for new owners such as yourself. We want to get some additional information on the concern. Please be on the lookout for an email from us so that we can discuss this further. We're looking forward to resolving this matter as quickly as possible.
Best Regards,
Lauren
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
3
Top freezer professional series fridge
on March 17, 2024
Posted by: Chris7776
[This review was collected as part of a promotion.] I love the looks , the way it performs, and the ample space BUT my biggest issue with this fridge is that the handles cannot be switched to open on the right side and since my kitchen is a fairly small , galley type one and oriented for the fridge to open on the right side , getting access to the fridge is sometimes a minor gymnastic endeavor. In all honesty , I would gladly pay replacement doors that can open right side if Frigidaire did manufacture said replacement doors . But maybe that’s just wishful thinking.
Response from frigidaire.comBy Christi, Online Outreach Specialist, March 19, 2024
Thank you for the feedback and bringing this to our attention, Chris7776. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. For most Top-Freezer refrigerators, the direction in which your refrigerator doors open (door swing) can be reversed, from left to right or right to left. Door reversal instructions can be found in your installation guide. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Smaller in size but mighty in features! Lots of space!
on June 19, 2022
Posted by: Kincaidavis
[This review was collected as part of a promotion.] We LOVE our new Frigidaire professional top freezer refrigerator. It was love at first sight when the delivery team removed it from the box. The sleek stainless steel design is beautiful and the fingerprint resistant exterior is perfect for our busy family, and is easy to wipe down. At first it looks small in size but when you take a look inside you realize that looks are deceiving and it is very spacious. Due to the size of our space we needed a smaller refrigerator but we still needed the space and this refrigerator was just what we needed. This was the perfect addition to our basement entertainment space because it provided us with lots of storage space for all our snacks. We love how the three glass shelves can be adjusted to several different levels which is great because it allows us to maximize the refrigerator space by creating different configurations based on the items we are storing. This feature really comes in handy when we host events and parties. I also like how the doors have plenty of storage space as well allowing us to leave the interior shelves free to hold trays and containers. Having two daughters, another one of our favorite features is the auto close doors. With this feature we never have to worry about if they have left the door open. Since we were placing this in our media room area, it was important that we had a refrigerator that was quiet and it runs so quietly that we often forget its there.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on June 26, 2022
Posted by: Jcdavis777
[This review was collected as part of a promotion.] We have been so pleased with our new refrigerator. Great design and functionality. Holds more than we expected and the delivery team was extremely professional. Would highly recommend this unit to anyone.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good fridge/freezer
on July 3, 2022
Posted by: Lindstay012
[This review was collected as part of a promotion.] The professional top freezer fridge is appealing to the eye. Sleek handles, many shelves in the fridge and freezer. We replaced our older style of the same with this one. We have an extra 2cf now but it seems like much more. I really like the middle deli shelf, we store cheese, meats and butter in it. I do miss my old school butter keeper on the door though. This model seems a bit louder than our older one but no complaints so far! Hoping to get the ice hooked up, too! We have rectangle storage bins in the freezer to hold Popsicles and other odds and ends with room to store more in front of them. I can fit a quart size mason jar on top freezer shelf with ample space. While loading the fridge it started beeping after being left open too long, very nice feature.
On a different note, uploading photos for a review is difficult as almost all of them are too large. That could be easier.
On a different note, uploading photos for a review is difficult as almost all of them are too large. That could be easier.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge!!
on July 17, 2022
Posted by: Ceosbourne
[This review was collected as part of a promotion.] We have only had this refrigerator for a few days and are blown away with how nice it is. The outside looks super sleek with the stainless steel and the handles are extremely sturdy and are designed very well. The refrigerator itself was easy to move into the exact place we wanted it and has a ton of room inside for storage. We really like how customizable the shelves are and how easy it was to adjust the heights to where we want them to be. The light in the freezer is a really nice touch as well, and makes it very easy to see all of the things we have in it. There is plenty of room for anything we could want to store in it and the drawers are great to help keep produce fresh for longer periods of time. Overall it is a great product and we are looking forward to stocking it full!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful Fridge
on August 8, 2022
Posted by: melboscio
[This review was collected as part of a promotion.] We have this fridge set up in our garage. I have a large family and we use it daily as extra storage for baby food, drinks for the kids, and keeping groceries ice cold as we do meal planning for the week. It’s gorgeous to look at, and works perfectly. We couldn’t be happier with its sleek design and impeccable craftsmanship!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Simple but efficient
on August 29, 2022
Posted by: Barbara55
[This review was collected as part of a promotion.] Very pleased with this refrigerator. Sleek and attractive exterior. Did not need one with alot of bells and whistles, good value, very spacious. Especially like the door compartments.
Written by a customer while visiting frigidaire.com