Customer reviews from frigidaire.com
Frigidaire - Professional 20.0 Cu. Ft. Top Freezer Refrigerator - Stainless Steel
Average customer rating
4.6
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
68
4 Stars
14
3 Stars
4
2 Stars
2
1 Star
3
Customer Reviews for Frigidaire - Professional 20.0 Cu. Ft. Top Freezer Refrigerator - Stainless Steel
Customer Rating
2
Model it replaced was FAR higher quality
on September 27, 2022
Posted by: Rafi1976
I had a model that I bought in 2000. It lasted 23 years until this July. I bought this newly released updated version. Appearance wise, it seems similar. The quality is much lower, the door seals are barely a quarter of an inch thick. The machine is so light every time you open the door it moves forward. The machine can only be leveled on the front, not the rear. And worse, somehow they’ve moved the divider between the freezer box and the refrigerator box down almost a foot. I’m 5 foot 10 I have to squat down to look into the fridge. Awful. Take a careful look in person before buying.
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , September 29, 2022
Hey there, Rafi1976. We appreciate your reviewing your new fridge and providing us with that critique. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. If we can assist you with any questions or concerns that arise, please don't hesitate to reach out to us! ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Simple Design
on September 5, 2022
Posted by: DonWM1950
[This review was collected as part of a promotion.] This is a very spacious refrigerator that fits in a small space. The only reason it doesn't get a 5 is it didn't come complete with holder for air filter.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Fridge!!!
on July 29, 2022
Posted by: jacob344
[This review was collected as part of a promotion.] This fridge has been such an awesome update to our kitchen. The stainless steel and sleek handle design gives this fridge a very clean and fitting feel. The inside is where this fridge really starts to shine. There is SO MUCH room on the inside of this fridge/freezer. The massive deli drawer and the door shelves are amazing. All the shelves, including the door shelves, are very strong and sturdy and you have multiple options on where you want to place them all. My wife and I love the humidity control as we have a tendency to let fruits and veggies sit around, but this fridge keeps them days longer than our previous fridge. In terms of temperature, this fridge and freezer both have adjustable temperature control and we have had no issue with anything not being cold or frozen! Anyone looking for a new top freezer fridge with a standard cutout should definitely look no further than this fridge, it checks all the boxes.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of space with modern design!
on July 19, 2022
Posted by: NMW2022
[This review was collected as part of a promotion.] We love our new fridge! It is a lot smaller than our previous fridge but somehow has more interior space, while also giving us more room in the kitchen itself. The pictures were taken after putting away a full week's worth of groceries, and there is still so much room. I love the dairy drawer and auto-humidity control crisper drawers. The door shelves are deceivingly big! I was shocked to see that I had almost a full shelf empty after transferring all of my condiments and sauces. I love the door handles and glass shelves and am very excited about how easy this is going to be to keep clean.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love My Frigidaire Professional
on August 16, 2022
Posted by: Lynn T
[This review was collected as part of a promotion.] It's very spacious, functional, stays cold, and looks beautiful. The only thing I wasn't thrilled with was the design of the ice maker (optional) which limited the placement of the freezer rack.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Refrigerator
on October 20, 2022
Posted by: new family fridge
[This review was collected as part of a promotion.] We just replaced our 25 year-old kitchen refrigerator with this model. It fits the space better than the original did. It has both a ton of room inside and it is very quiet. This was a seamless purchase during our days of supply-chain headaches. Thank you!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointed
on September 20, 2022
Posted by: Glct
Received our new refrigerator this morning and there were no door bins. They were not in box. If they can overlook including door bins I worry about overall quality. Very disappointing!
Response from frigidaire.comBy Damon, Online Outreach Specialist, September 21, 2022
Glct, thank you for sharing your feedback with us. We're not happy that you did not receive everything you were supposed to when you first received the appliance, and understand your disappointment. Our records show that one of our agents assisted you recently and supplied the door bins that you were missing.
If you need further assistance, feel free to reach us via Live Chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and our experts will be happy to assist. - Damon
If you need further assistance, feel free to reach us via Live Chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and our experts will be happy to assist. - Damon
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent refrigerator!
on November 27, 2022
Posted by: AnnieMcL
[This review was collected as part of a promotion.] We have very stringent space requirements and were delighted that, not only does this refrigerator meet our requirements, but it is also very spacious and well designed. We are more than pleased with our purchase. The quality is exceptional.
Written by a customer while visiting frigidaire.com