Customer reviews from frigidaire.com
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.4
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
196
4 Stars
78
3 Stars
14
2 Stars
6
1 Star
14
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
Stylish and functional!
on April 15, 2024
Posted by: Miz87
[This review was collected as part of a promotion.] As a family a five with groceries galore we have loved our new Frigidaire professional series refrigerator! Not only is it beautiful but it’s incredibly functional! The height of the shelves is great but even better everything stays so fresh! I love that the crisp drawers have a filter as well! The water dispenser is quick and the water tastes great! The freezer is roomy and if you are like me and are picky with ice you will love this ice maker, perfect ice all the time! Over all we are loving this refrigerator!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Crooked emblem
on May 23, 2024
Posted by: Crooked emblem
[This review was collected as part of a promotion.] The appliance has been in my house for one week. So far it is functioning okay. The emblem was applied crooked. This was a true disappointment for a professional grade fridge. Imagine we have to look at the crooked emblem for years to come. Also, the stainless in the left door is so wavy. The right door not so. Craftsmanship is poor . My counter depth Amana which this new fridge has replaced has better quality stainless and is 20 years old and still working and in a different location in the house. We are not truly satisfied with the quality of the outside of the fridge. The inside is satisfactory so far . We like the plastic bins in the freezer rather than coated baskets that eventually rust. We asked ourselves how much money do we have to spend to get a fridge that is without flaws.
Response from frigidaire.comBy Christi, Online Outreach Specialist, May 27, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, valued customer. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 8, 2024
Posted by: cathy 2909
[This review was collected as part of a promotion.] the only thing is the water dispenser is very slow
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 14, 2024
Posted by: SH469
[This review was collected as part of a promotion.] After having to dispose of my wonderful 38 year old refrigerator I thought that nothing will be as good.
This refrigerator comes close. The freezer part could be more generous. That is why I gave it 4 stars or maybe 4.5
This refrigerator comes close. The freezer part could be more generous. That is why I gave it 4 stars or maybe 4.5
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge For The Money
on July 1, 2024
Posted by: Trevlsac
[This review was collected as part of a promotion.] Fridge shopping just isnt fun. We found this Frigidaire unit and it checked all the boxes. We've had it for a few months now and are really impressed. Great quality and good looks.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Water Dispenser
on July 12, 2024
Posted by: TRohl
[This review was collected as part of a promotion.] Water dispenser stopped working less than a eeek after installed.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 15, 2024
Hello there! We're sorry to hear that this is what you've encountered with your appliance. We understand the need to have a perfect and in-good-condition appliance at home. We want you to know that we are here to help if a technician is needed to check your unit. Please don't hesitate to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our new Frigidaire!
on August 6, 2024
Posted by: PegS60
[This review was collected as part of a promotion.] We have wanted to replace our Refrigerator for the past few years. Our previous refrigerator was on its last leg after almost 21 yrs. It finally reached a point where it made more sense to replace it versus wait spend a fortune on repairs. Many of our friends have Frigidaire models and raved about them. We looked at many brands and decided on the Frigidaire model. We love it! The French doors with the freezer on the bottom is something we have always wanted! It is a fingerprint resistant model that is beautiful and looks amazing in our kitchen!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Water dispenser leaks after use
on September 3, 2024
Posted by: Jake159
One month of owning and the water dispenser is dripping after use. The inside of my fridge is soaked. Two of my three Frigidaire professional appliances now are scheduled for service after a month of using. Frigidaire used to be such a reliable company. Very disappointed in my very expensive purchase and lack of response.
Response from frigidaire.comBy Christi, Online Outreach Specialist, September 4, 2024
Thank you for sharing your experience, and I sincerely apologize for the issues you’ve encountered with your Frigidaire appliances. I understand how disappointing it must be to face these problems, especially so soon after your purchase. This is not the ownership experience we would want for you, and we can understand your disappointment. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. While we were unable to locate any contact with us pertaining to your concerns, We would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or calling us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi
Written by a customer while visiting frigidaire.com