Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
302
4 Stars
119
3 Stars
18
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
3
It's fine. Great looking!
on January 18, 2026
Posted by: LPav
[This review was collected as part of a promotion.] We haven't had it long enough to write a proper review. The first one delivered was defective (refrigerator section was 12 degrees f with thermostat set at 37). This second one seems to have stable temperature.
The shelving is nice quality and like I said in the title, it really is a great-looking appliance.
The shelving is nice quality and like I said in the title, it really is a great-looking appliance.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 19, 2026
Hi LPav. thank you for sharing your feedback. We’re sorry to hear that your first refrigerator was delivered with a defective cooling issue, but we’re glad the replacement unit seems to be maintaining a stable temperature. We also appreciate your positive comments about the shelving quality and overall appearance of the appliance. If you have any questions or need assistance, we encourage you to reach out to our support team via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, available Monday–Friday, 8:30am–8pm ET, and Saturday 9am–6pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
You’re going to love it.
on January 18, 2026
Posted by: Lynn Loves Frigidaire
[This review was collected as part of a promotion.] I’m quite happy with our purchase of the Frigidaire Professional 36 in. 23.3 cu. ft. Counter Depth French Door Refrigerator, Model Number: PRFG2383AF. The feature I like most is the deep door shelves. They hold so many of our most used items. I thought I would miss the extra square footage a full size refrigerator offers but found that is not the case. I feel that is mostly because of the deep door shelves. I’ve noticed that the stainless finish really does prevent fingerprints. Anyone who has dealt with the constant cleaning of fingerprints will really enjoy this feature. I recommend this model to anyone who needs to purchase a counter depth refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great unit so far.
on January 10, 2026
Posted by: Dane001
[This review was collected as part of a promotion.] Recently bought a Frigidaire refrigerator. Looks great plenty of room and nice features.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 13, 2026
Thank you for your feedback! We’re glad to hear that your 23 Cu. Ft. Counter-Depth French Door Refrigerator not only looks great but also offers plenty of space and useful features. We appreciate you sharing your experience and are happy you’re enjoying your new appliance! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 6, 2026
Posted by: turnert86
[This review was collected as part of a promotion.] We like this fridge overall. Biggest difference from previous fridge is that the ice maker and water dispenser are internal. Plenty of space on the inside with adjustable shelves. Only concern is the water dispenser drips after use. We've placed a bowl in the drawer to catch it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 8, 2026
Hi Adam! Thank you for sharing your experience with your refrigerator. We’re happy to hear that you’re enjoying the overall design, interior space, and adjustable shelving, as well as the convenience of the internal ice maker and water dispenser.
We understand your concern regarding the water dispenser dripping after use. That’s certainly inconvenient, and we appreciate you bringing it to our attention. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand your concern regarding the water dispenser dripping after use. That’s certainly inconvenient, and we appreciate you bringing it to our attention. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 5, 2026
Posted by: gamblou
[This review was collected as part of a promotion.] Our machine is exactly as we had hoped and expected. It's clean, runs tight and is spacious.
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 6, 2026
Hi, gamblou! We’re so glad to hear this! It’s wonderful that your Frigidaire French Door Refrigerator meets your expectations and is running smoothly. Thank you for choosing Frigidaire! If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re here whenever you need us.—Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Like it so far
on December 29, 2025
Posted by: GmaChelle
[This review was collected as part of a promotion.] I have had the refrigerator for a week. It replaced a Kitchenaid that had quit working but was the same style. So far I like this one better, it has deeper door shelves and the sliding shelf is handy for taller items. The vegetable/fruit bins are deeper than the Kitchenaid also. I like that there is not a gap behind the shelves, nothing can fall down in the back as it could in the other brand. I like the smaller ice cubes as well. As long as it keeps cooling for a LONG time, I will be very happy with my purchase!
Response from frigidaire.comBy Christian, Online Outreach Specialist, December 30, 2025
Thank you for your detailed review! We’re so glad to hear that you’re already enjoying the features of your new refrigerator, from the deeper shelves and bins to the handy sliding shelf and smaller ice cubes. We hope it continues to keep your food perfectly cool for a long time and that you remain very happy with your purchase! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love my new Frigidaire fridge!
on December 21, 2025
Posted by: Tina1824
[This review was collected as part of a promotion.] I love almost everything about my new refrigerator! It’s so spacious and quiet. The only area that I could even think of room for improvement would be the sturdiness of the freezer door. When opening and closing there seems to be wiggle room that wish was more solid. I love it, just hope it stands the test of time!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 20, 2025
Posted by: GMAG
[This review was collected as part of a promotion.] Just love this fridge, as I did months of research on which brand would provide the reliability, function and quality of materials I was looking for. The Frigidaire Professional line ticked all the boxes for me. I was replacing a 28 cu ft three door fridge for this 23 cu ft counter depth model and I was hoping that I would not regret my decision because we cook a lot and our fridge is always full. After living with it for a couple of weeks we absolutely love all the features provided by this model, lighting is bright and we can view all the contents easily, space has surprisingly not been an issue as we opted not to have the ice/water in the door option, which leaves more room for food storage. This fridge is so quiet, so beautiful, love the finish and function of the glass shelves, large door bins. I would say the freezer is the only section that seems smaller than our previous one, however we have an upright freezer so it really wasn’t an issue for us. I am relieved and very happy with our decision.
Written by a customer while visiting frigidaire.com