Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(487 Reviews)
Rating breakdown 487 reviews
5 Stars
319
4 Stars
122
3 Stars
18
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
on September 12, 2026
Posted by: Dank1116
[This review was collected as part of a promotion.] Love our new fridge. Very solid and substantial build.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 15, 2026
Hi Dank1116, thank you for taking the time to share your feedback! We’re delighted to hear that you love your new Frigidaire French door refrigerator and are impressed with its solid, substantial build. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!
For any questions or assistance with your refrigerator or its features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
For any questions or assistance with your refrigerator or its features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire French Door Regrigerator
on September 11, 2026
Posted by: Happy for purchase
[This review was collected as part of a promotion.] Love our new regrigerator! Freezer on the bottom for easy access and convenience. Also, the double doors on top make it easy to get to what we need without having to open both doors. Water on the inside, so the front looks sleek and clean. Easy to keep clean too. So happy for this purchase.
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 15, 2026
Hi Valued Customer,
We’re so happy to hear you’re loving your new Frigidaire French Door Refrigerator! It’s wonderful to know the bottom freezer, convenient French-door layout, and sleek interior water dispenser are making everyday use easier. We’re also glad the clean design is easy to maintain. Thank you for choosing Frigidaire and sharing your excitement about your purchase!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
We’re so happy to hear you’re loving your new Frigidaire French Door Refrigerator! It’s wonderful to know the bottom freezer, convenient French-door layout, and sleek interior water dispenser are making everyday use easier. We’re also glad the clean design is easy to maintain. Thank you for choosing Frigidaire and sharing your excitement about your purchase!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
New French Door Refrigerator
on September 8, 2026
Posted by: JimboLTC
[This review was collected as part of a promotion.] We love how spacious the refrigerator is and that it has adjustable and collapsable shelves to make everything fit easily.
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 8, 2026
Dear Valued Customer,
Thank you for sharing your wonderful feedback! We’re delighted to hear that you’re enjoying the spacious design of your refrigerator and finding the adjustable and collapsible shelves helpful for keeping your food organized.
We truly appreciate you choosing Frigidaire and taking the time to share your positive experience with us. Your feedback means a lot to our team!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for sharing your wonderful feedback! We’re delighted to hear that you’re enjoying the spacious design of your refrigerator and finding the adjustable and collapsible shelves helpful for keeping your food organized.
We truly appreciate you choosing Frigidaire and taking the time to share your positive experience with us. Your feedback means a lot to our team!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge awesome
on September 8, 2026
Posted by: Danyjess
Fridge is very versatile and cools evenly. I had other fridges before but this one has been the best
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 11, 2026
Hi there, Danyjess! Thank you for the awesome feedback! We’re thrilled to hear that your new Frigidaire refrigerator is versatile, cools evenly, and has exceeded your expectations compared to your previous refrigerators. It’s wonderful to know that you consider it your best one yet! We truly appreciate you choosing Frigidaire and sharing your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Simple, Clean and Bright
on September 5, 2026
Posted by: TAH_AVL
[This review was collected as part of a promotion.] We like the simple stainless steel exterior and the simple lines and well lit interior. Interestingly, most of the features are similar to the 20+ year refrigerator it replaced, although we did not have the interior filtering and ventilation features, so we're looking forward to seeing the benefits of this refrigerator. The only drawback is the temperature display. We'd prefer the option of showing actual interior temperature, as it's such a prominent display in the door jamb. Other plusses, big ice bin, nice cube size perfect for to-go drink bottles. Easy access water filter and interior access water dispenser.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 9, 2026
Hi there. Thank you for taking the time to share such a detailed review! We’re delighted to hear that you’re enjoying the simple stainless steel exterior, clean design, well-lit interior, spacious ice bin, and convenient water dispenser and filter access.
It’s wonderful to know that your new Frigidaire refrigerator builds on features you appreciated in your previous refrigerator while adding new filtration and ventilation technology. We also appreciate your feedback about the temperature display and your preference for seeing the actual interior temperature. Suggestions like yours are valuable as we continue to improve our products.
Thank you for choosing Frigidaire, and we hope you enjoy your new refrigerator for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s wonderful to know that your new Frigidaire refrigerator builds on features you appreciated in your previous refrigerator while adding new filtration and ventilation technology. We also appreciate your feedback about the temperature display and your preference for seeing the actual interior temperature. Suggestions like yours are valuable as we continue to improve our products.
Thank you for choosing Frigidaire, and we hope you enjoy your new refrigerator for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
nice product
on August 27, 2026
Posted by: KKBaker
[This review was collected as part of a promotion.] Recently had this installed and love it so far
Nice upgrade from the last one from 2006
Nice upgrade from the last one from 2006
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 27, 2026
Dear Valued Customer,
Thank you for the great review! We’re delighted to hear you’re loving your new appliance and enjoying the upgrade from your previous model. We hope it continues to serve you well for many years to come. We truly appreciate you choosing our brand!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Thank you for the great review! We’re delighted to hear you’re loving your new appliance and enjoying the upgrade from your previous model. We hope it continues to serve you well for many years to come. We truly appreciate you choosing our brand!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
Doing a good job.
on August 24, 2026
Posted by: VLYY
[This review was collected as part of a promotion.] I really like the refrigerator layout as it allows a lot of storage space. The freezer seems smaller (or maybe not able to be as easily accessed). It is doing a good job of keeping everything at the right temperatures.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 25, 2026
Hi VLYY!
Thank you for sharing your feedback! We’re happy to hear that you like the refrigerator’s layout and spacious storage, and that it is keeping your food at the right temperatures. We also appreciate your comments about the freezer’s size and accessibility, as your feedback is valuable to us.
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re happy to hear that you like the refrigerator’s layout and spacious storage, and that it is keeping your food at the right temperatures. We also appreciate your comments about the freezer’s size and accessibility, as your feedback is valuable to us.
If you ever need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
It's OK
on August 24, 2026
Posted by: Kris K123
[This review was collected as part of a promotion.] Have had this fridge now for just under two months. Unfortunately, I can't say I'm overly impressed with it. My primary source of frustration being it's ice production. The last two months being the warmer months of the summer, has found the unit incapable of keeping up with the ice demand of a family of four. Our previous unit which required the old fashioned filling of ice trays, was adequate for our needs- but a PITA, which compelled the purchase of new unit with an ice maker. We now find ourselves rationing what's in the bin to keep from completely running out. Disappointing, esp. considering the cost of this thing. The unit appears otherwise well configured and looks good.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 25, 2026
Hi Kris K123!
Thank you for taking the time to share your honest feedback. We’re glad to hear that you’re pleased with the refrigerator’s appearance and configuration, though we’re sorry to learn that the ice production has been frustrating and hasn’t met your family’s needs. We understand how disappointing that can be, especially with a new appliance.
Your feedback is important to us. If you need any assistance with your refrigerator, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your honest feedback. We’re glad to hear that you’re pleased with the refrigerator’s appearance and configuration, though we’re sorry to learn that the ice production has been frustrating and hasn’t met your family’s needs. We understand how disappointing that can be, especially with a new appliance.
Your feedback is important to us. If you need any assistance with your refrigerator, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com