Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(499 Reviews)
Rating breakdown 499 reviews
5 Stars
326
4 Stars
125
3 Stars
20
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Great product so far ...
on October 6, 2026
Posted by: PCDG
[This review was collected as part of a promotion.] I purchased this refrigerator after my old one broke on me. Over the last 10 years I've went thru 2 refrigerators and based on the reviews decided to get a Frigidaire
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 7, 2026
Hi PCDG!
Thank you for sharing your feedback and for choosing Frigidaire for your new refrigerator. We’re glad to hear that you’re enjoying your new appliance so far, especially after having to replace your previous refrigerator.
We truly appreciate your trust in the Frigidaire brand and hope your new refrigerator provides you with many years of reliable service. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback and for choosing Frigidaire for your new refrigerator. We’re glad to hear that you’re enjoying your new appliance so far, especially after having to replace your previous refrigerator.
We truly appreciate your trust in the Frigidaire brand and hope your new refrigerator provides you with many years of reliable service. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very nice
on October 5, 2026
Posted by: Fletch0815
[This review was collected as part of a promotion.] THe refrigerator itself is very beautiful and looks great in our kitchen!! THe freezer could be a little larger, but overall we love it!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 8, 2026
Hi Fletch0815, thank you for sharing your feedback! We’re delighted to hear that you love the look of your Frigidaire French-Door Refrigerator and that it complements your kitchen so well. We understand that having additional freezer space would be helpful, and we appreciate you sharing this suggestion with us. We’re glad the refrigerator is meeting your needs overall and hope you continue to enjoy it in your home. If you have any questions or need assistance, please visit Frigidaire.com to chat with us or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice, but scratches from installing handles
on October 4, 2026
Posted by: Nathan R F
[This review was collected as part of a promotion.] It's a nice fridge. The only issue we've seen with it so far are the scratches from installing the handles. Not exactly what we would expect for the price we spent.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 5, 2026
Hi Nathan R F!
Thank you for sharing your feedback. We’re glad to hear you’re enjoying your new Frigidaire refrigerator, but we’re sorry to learn about the scratches caused during handle installation. We understand how disappointing this can be, especially given your expectations for a new appliance at this price point.
We appreciate you bringing this concern to our attention. If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for sharing your feedback. We’re glad to hear you’re enjoying your new Frigidaire refrigerator, but we’re sorry to learn about the scratches caused during handle installation. We understand how disappointing this can be, especially given your expectations for a new appliance at this price point.
We appreciate you bringing this concern to our attention. If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
23 cu. ft. Frigidaire Refrigerator
on October 3, 2026
Posted by: RDGallion
[This review was collected as part of a promotion.] We are enjoying our new counter refrigerator. We like the water inside the fridge and ice maker in the freezer. It fits perfectly in our cabinet space. It fits our needs perfectly.
Response from frigidaire.comBy Angel, Online Outreach Specialists, October 6, 2026
Hi, RDGallion! Thank you for sharing your experience! We're delighted to hear that your new Frigidaire French-door refrigerator is fitting perfectly into your cabinet space and meeting your needs so well. It's wonderful to know that you're enjoying the convenience of the internal water dispenser and the freezer ice maker. We strive to design appliances that blend seamlessly into your home while providing the features families value most, and we're glad this refrigerator is delivering on both.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Thank you for choosing Frigidaire, and we appreciate having you as a valued customer. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Thank you for choosing Frigidaire, and we appreciate having you as a valued customer. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
PRFG2383 Fridge
on October 1, 2026
Posted by: Whiteshoes
[This review was collected as part of a promotion.] The counter depth fridge fit perfectly. The shelves are not as adjustable as our old unit, but are better than on some other models we shopped, and has plenty of room for our weekly food supply. We preferred the cold water dispenser inside on the door which doesn't take up a lot of room and has a beautifully easy switch to operate. The drawers would be better if they opened more fully, but they are large capacity. The LED lighting is bright and illuminates the interior evenly. Doors close securely and it's the quietest appliance in the house. So far, we're glad we bought this model and for the prompt delivery and ease of installation.
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 5, 2026
Hi Whiteshoes, thank you for taking the time to share your detailed feedback! We’re delighted to hear that your Frigidaire 23 Cu. Ft. Counter-Depth French Door Refrigerator fit your space perfectly and that you’re enjoying its spacious capacity, bright LED lighting, secure door closure, quiet operation, and convenient interior water dispenser. We also appreciate your feedback regarding the shelf adjustability and drawer opening, and we’re glad the refrigerator has met your needs so far. It’s wonderful to hear that you were also pleased with the prompt delivery and easy installation!
We truly appreciate you choosing Frigidaire and sharing your positive experience with us. If you ever have any questions or need assistance with your refrigerator or its features, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
We truly appreciate you choosing Frigidaire and sharing your positive experience with us. If you ever have any questions or need assistance with your refrigerator or its features, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
Lack of attention to detail.
on September 28, 2026
Posted by: ManufGuru56
[This review was collected as part of a promotion.] I absolutely love our new refrigerator. However, the first thing I noticed even before I opened the door is the Frigidaire logo on the upper right of the right side door was installed crooked. This is such an easy thing to do correctly, the fact that it was crooked made me sad. I very carefully removed the logo and dumped it into the trash. I would have been angry about that lack of attention to the very first detail the customer sees had I left it in place.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 1, 2026
Hi ManufGuru56, thank you for sharing your feedback with us. We’re glad to hear that you absolutely love your new refrigerator, but we’re sorry that the crooked Frigidaire logo was the first detail you noticed. We completely understand how disappointing it can be to see something that should have been installed carefully and accurately arrive that way, especially when it’s one of the first things you see on the appliance.
We appreciate you bringing this to our attention. Attention to detail matters, and your feedback is valuable as we continue working to provide the quality and experience our customers expect.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate you bringing this to our attention. Attention to detail matters, and your feedback is valuable as we continue working to provide the quality and experience our customers expect.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good use of space
on September 28, 2026
Posted by: Russ203
[This review was collected as part of a promotion.] For a counter depth fridge this one actually has a decent amount of usable space within. The shelves are adjustable and gives you a lot of flexibility. It helps not having the icemaker and the door as well.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 30, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that you’re impressed with the amount of usable space in your new counter-depth refrigerator.
It’s great to know that the adjustable shelves provide the flexibility you need to organize your food and make the most of the available space. We’re also glad that the ice maker and door configuration work well for your storage needs.
Thank you for choosing this appliance and for sharing your experience. We truly appreciate your support and hope you continue to enjoy the flexibility and convenient storage of your new refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s great to know that the adjustable shelves provide the flexibility you need to organize your food and make the most of the available space. We’re also glad that the ice maker and door configuration work well for your storage needs.
Thank you for choosing this appliance and for sharing your experience. We truly appreciate your support and hope you continue to enjoy the flexibility and convenient storage of your new refrigerator. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on September 25, 2026
Posted by: Mike 33
[This review was collected as part of a promotion.] We did extensive research to find a stylish, functional, well constructed fridge after years of dissatisfaction with our GE Profile.
This Frigidaire Professional model is perfect.
Will be upgrading all the other GE appliances to match.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 25, 2026
Hi Mike 33!
Thank you for sharing your experience with your Frigidaire Professional refrigerator! We’re delighted to hear that it has exceeded your expectations in style, functionality, and quality. We truly appreciate your confidence in Frigidaire and are thrilled to be part of your home.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your Frigidaire Professional refrigerator! We’re delighted to hear that it has exceeded your expectations in style, functionality, and quality. We truly appreciate your confidence in Frigidaire and are thrilled to be part of your home.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com