Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
331
4 Stars
125
3 Stars
20
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Frigidaire gallery
on November 3, 2026
Posted by: Todd Scott 79
[This review was collected as part of a promotion.] Great look! Makes the kitchen seem bigger!
Response from frigidaire.comBy Angel, Online Outreach Specialists, November 6, 2026
Hi, Todd Scott 79! Thank you for sharing your feedback! We're delighted to hear that you're enjoying the look of your new French-door refrigerator. It's wonderful to know that its design has enhanced your kitchen and helped make the space feel even bigger. Creating appliances that combine style and functionality is important to us, and we're glad your refrigerator is making such a positive impression. Thank you for choosing Frigidaire!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you with any questions you may have. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you with any questions you may have. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love
on November 3, 2026
Posted by: Oakersten
[This review was collected as part of a promotion.] No issues so far & such an upgrade from my previous fridge! I love the internal water dispenser and there’s a perfect amount of storage space
Response from frigidaire.comBy Rox, Online Outreach Specialist, November 6, 2026
Thank you for your lovely review, Oakersten! We're thrilled to hear your new Frigidaire refrigerator has been such a great upgrade. It's wonderful that you're enjoying the convenient internal water dispenser and spacious storage. We hope it continues to make your everyday routine a little easier and more enjoyable!
Should you have any other concerns, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist!
-Rox
Should you have any other concerns, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist!
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 3, 2026
Posted by: PJM ohio
[This review was collected as part of a promotion.] Great appliance. The counter depth is not an issue. It has plenty of room and is designed nicely. Well built and sturdy. The water filter is super easy to change as well.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 9, 2026
Thank you for taking the time to share your wonderful feedback. We're delighted to hear that you're enjoying your refrigerator's counter-depth design and find that it offers plenty of storage space. It's wonderful to know that the thoughtful layout, sturdy construction, and easy-to-change water filter have all made a great impression.
We appreciate you highlighting these features and are glad your refrigerator is meeting your needs while fitting beautifully into your kitchen. Thank you for choosing our appliance, and we hope you enjoy it for many years to come!
If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We appreciate you highlighting these features and are glad your refrigerator is meeting your needs while fitting beautifully into your kitchen. Thank you for choosing our appliance, and we hope you enjoy it for many years to come!
If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Unit!
on October 26, 2026
Posted by: LMM33326
[This review was collected as part of a promotion.] I purchased this refrigerator as part of a whole kitchen renovation. Overall, I love the refrigerator although I was surprised that it stuck out farther than I thought. Regardless, it has a sleek profile, and industrial feel and holds A LOT of food & condiments. One thing to note is that if you are not using the ice maker feature, be sure to go into the freezer and turn off the switch for it. Otherwise you will hear the unit trying to make ice. Luckily the appliance center sent out a young man to balance it and he showed me the switch. I have gotten numerous compliments on the refrigerator. I also purchased the matching 6 burners professional line range.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 29, 2026
Hi LMM33326, thank you for sharing your experience! We're delighted to hear that you love your new Frigidaire refrigerator and that its sleek, industrial design has received so many compliments. It's wonderful to know that it offers plenty of space for your food and condiments and pairs beautifully with your matching six-burner Professional range. We also appreciate you sharing your helpful tip about turning off the ice maker when it's not in use. However, we understand your surprise regarding the refrigerator's depth and appreciate your feedback, as it helps us continue to improve our customers' experience. Thank you for choosing Frigidaire for your kitchen renovation!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome appliance!
on October 24, 2026
Posted by: Shyree
[This review was collected as part of a promotion.] Frigidaire makes the best products and this one is no different…. Just awesome in the appearance and the way it works!
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 28, 2026
Hello Shyree, thank you for your wonderful feedback! We’re thrilled to hear that you’re loving your Frigidaire appliance, both for its stylish appearance and excellent performance. Your kind words and continued trust in Frigidaire mean so much to us. We’re delighted to be part of your home!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product so far ...
on October 6, 2026
Posted by: PCDG
[This review was collected as part of a promotion.] I purchased this refrigerator after my old one broke on me. Over the last 10 years I've went thru 2 refrigerators and based on the reviews decided to get a Frigidaire
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 7, 2026
Hi PCDG!
Thank you for sharing your feedback and for choosing Frigidaire for your new refrigerator. We’re glad to hear that you’re enjoying your new appliance so far, especially after having to replace your previous refrigerator.
We truly appreciate your trust in the Frigidaire brand and hope your new refrigerator provides you with many years of reliable service. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback and for choosing Frigidaire for your new refrigerator. We’re glad to hear that you’re enjoying your new appliance so far, especially after having to replace your previous refrigerator.
We truly appreciate your trust in the Frigidaire brand and hope your new refrigerator provides you with many years of reliable service. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very nice
on October 5, 2026
Posted by: Fletch0815
[This review was collected as part of a promotion.] THe refrigerator itself is very beautiful and looks great in our kitchen!! THe freezer could be a little larger, but overall we love it!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 8, 2026
Hi Fletch0815, thank you for sharing your feedback! We’re delighted to hear that you love the look of your Frigidaire French-Door Refrigerator and that it complements your kitchen so well. We understand that having additional freezer space would be helpful, and we appreciate you sharing this suggestion with us. We’re glad the refrigerator is meeting your needs overall and hope you continue to enjoy it in your home. If you have any questions or need assistance, please visit Frigidaire.com to chat with us or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice, but scratches from installing handles
on October 4, 2026
Posted by: Nathan R F
[This review was collected as part of a promotion.] It's a nice fridge. The only issue we've seen with it so far are the scratches from installing the handles. Not exactly what we would expect for the price we spent.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 5, 2026
Hi Nathan R F!
Thank you for sharing your feedback. We’re glad to hear you’re enjoying your new Frigidaire refrigerator, but we’re sorry to learn about the scratches caused during handle installation. We understand how disappointing this can be, especially given your expectations for a new appliance at this price point.
We appreciate you bringing this concern to our attention. If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for sharing your feedback. We’re glad to hear you’re enjoying your new Frigidaire refrigerator, but we’re sorry to learn about the scratches caused during handle installation. We understand how disappointing this can be, especially given your expectations for a new appliance at this price point.
We appreciate you bringing this concern to our attention. If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com