Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
302
4 Stars
119
3 Stars
18
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Frigidaire the Best!
on March 1, 2026
Posted by: VanS16
[This review was collected as part of a promotion.] Very happy with the new Frigidaire Professional we purchased. Really nice looking addition to our kitchen!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 3, 2026
Hi VanS16! Thank you for sharing your experience with us! We’re so glad to hear that you’re happy with your new Frigidaire Professional refrigerator and that it’s a beautiful addition to your kitchen. It’s always great when an appliance not only works well but also enhances the look of your space.
If you ever need any assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever need any assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Frig.
on February 25, 2026
Posted by: Bear166
[This review was collected as part of a promotion.] It is great and working well for what we needed.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 26, 2026
Thank you for your feedback! We’re glad to hear that your 23 Cu. Ft. Counter-Depth French Door Refrigerator is working well and meeting your needs. We hope it continues to provide convenience and reliability in your kitchen! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Have not had long but so far so good!
on February 25, 2026
Posted by: Iboughtafridge
[This review was collected as part of a promotion.] First brand new appliance (not from scratch and dent) that we have bought, we have been very happy. Everything is working great. It is a little loud like others have said but only sometimes and nothing that bothers anyone in the house. Plenty of room for us but if we didn’t have a second freezer in the basement it may not be big enough.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 26, 2026
Hi there. Thank you for your review! We’re glad to hear that your new appliance is meeting your needs and performing well. We appreciate your feedback about the noise and hope it continues to serve as a convenient storage solution for your household.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Refrigerator So Far
on February 23, 2026
Posted by: Domestic Robot
[This review was collected as part of a promotion.] Happy with choice so far. Lots of space for a counter depth. Good balance between ref and freezer sections. Disappointed no actual temperature display so can't see how bad it is if door left open. Really missing that feature and seems like a no brainer given that it must be measured for temp control. Concerned about reliability as I watch them haul off my 25 year old Jenn-Aire
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 25, 2026
Hi there. We’re glad to hear you’re enjoying the space and balance of your new counter-depth refrigerator! We appreciate your feedback regarding the temperature display and understand your concern about reliability—your input helps us improve future designs. Thank you for choosing Frigidaire, and we hope your new unit provides many years of dependable performance.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 23, 2026
Posted by: Gold26
[This review was collected as part of a promotion.] Looks great. Plenty of room and easy to organize.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 23, 2026
Thank you for your feedback! We’re glad to hear your appliance looks great, offers plenty of room, and makes organization easy.
We truly appreciate you sharing your experience! If you ever need anything, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
We truly appreciate you sharing your experience! If you ever need anything, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on February 21, 2026
Posted by: Jenaye
[This review was collected as part of a promotion.] I am loving my new fridge! It has so much space in it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 23, 2026
Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying your new refrigerator and that the spacious interior is meeting your needs. It’s always wonderful to know that our appliances are helping make daily life easier and more convenient.
We truly appreciate you taking the time to let us know about your experience. If you ever have any questions, need assistance, or would like guidance on using your refrigerator’s features, please don’t hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We’re always happy to help and hope you continue to enjoy your new refrigerator for years to come! – Maria
We truly appreciate you taking the time to let us know about your experience. If you ever have any questions, need assistance, or would like guidance on using your refrigerator’s features, please don’t hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We’re always happy to help and hope you continue to enjoy your new refrigerator for years to come! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire Professional Refrigerator
on February 20, 2026
Posted by: Ohio1725
[This review was collected as part of a promotion.] We love our new Frigidaire Refrigerator! It is a cabinet depth which is so sleek. It has tons of room for our food and the filters ensure the food will stay fresh.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 23, 2026
Hi Ohio1725! Thank you so much for sharing your feedback! We’re thrilled to hear that you love your new Frigidaire refrigerator.
It’s wonderful that the cabinet-depth design is giving you that sleek, built-in look while still providing plenty of room for your food. We’re also glad you’re enjoying the freshness benefits from the filtration system—that’s exactly what it’s designed to do.
We truly appreciate you taking the time to let us know how happy you are with your purchase. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s wonderful that the cabinet-depth design is giving you that sleek, built-in look while still providing plenty of room for your food. We’re also glad you’re enjoying the freshness benefits from the filtration system—that’s exactly what it’s designed to do.
We truly appreciate you taking the time to let us know how happy you are with your purchase. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on February 20, 2026
Posted by: RevRyan
[This review was collected as part of a promotion.] This fridge/freezer is just the right size with just the right amount of bells and whistles!!
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 23, 2026
Hello there, RevRyan! Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire fridge/freezer is the perfect size and has just the right features to meet your needs. Your satisfaction is our top priority!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your appliance! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your appliance! - Maico
Written by a customer while visiting frigidaire.com