Customer reviews from frigidaire.com
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(431 Reviews)
Rating breakdown 431 reviews
5 Stars
277
4 Stars
110
3 Stars
18
2 Stars
9
1 Star
17
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
1
The Refrigerator Is 7 Weeks Old and Stopped Working
on September 28, 2025
Posted by: Amos64
This customer did not provide a text review.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 30, 2025
We’re very sorry to hear that your refrigerator has stopped working after just seven weeks of use. We understand how frustrating and inconvenient this must be, especially for an appliance you rely on daily. Upon review, it appears that you have already been connected with our Customer Care team, who are working with you toward a resolution. For any further assistance, we encourage you to reach out directly so we can continue supporting you. You can connect with us through Live Chat at Frigidaire.com or by calling us at 1-800-374-4432, Monday through Friday, between 8:30 a.m. and 8:00 p.m. EST. Our specialists are committed to reviewing your case in detail and ensuring the issue is resolved as quickly as possible. We truly appreciate your patience and the opportunity to make this right. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing Refrigerator
on August 22, 2022
Posted by: RobertAW70
[This review was collected as part of a promotion.] This is a great refrigerator. It is super sleek looking. I love that the water dispenser is on the inside instead of the outside. It makes it look nicer and keeps my toddlers from pushing it. Also so much space and shelves go in and out easily so that you can have the heights you need for your food needs. The drawers push in and out super easily and smoothly. The freezer has a great amount of space. And I love the open ice that is easy to scoop out! This fridge is exactly what we needed and love.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Fridge but . . .
on August 22, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] It is a beautiful fridge with an overall modern and sleek look. The inside main compartment is spacious and bright for a counter depth unit. The deepness of the door shelves is a nice benefit however the corners are pointy which can be hazardous. The freezer is comparable for the size of the fridge. It would be nice to have a pocket shelf on the door (based on an appliance I previously owned), and it appears that was the plan because there are brackets and exposed screws on the inside of the freezer door.
(click to see the video)
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigeator
on August 25, 2022
Posted by: Anonymous
Nice apperance and love the sturdey doors but they do rub a lot when opening and closing it may be something that can be adjsted. The inside door shelves are deep and hold a lot, the lighting is great inside. Freezer could use more capacity does not hold much.
Response from frigidaire.comBy Anna, Online Outreach Specialist, September 19, 2022
Thank you for the 5-star review! Check out page 9 in the Installation section in the provided owner's guide for door adjustment tips if needed. If you still needed assistance, please contact us directly.
Our customer service team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Best Wishes, Anna
Our customer service team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
A good looking, good working Fridge
on August 31, 2022
Posted by: KennL
[This review was collected as part of a promotion.] This fridge is a very good looking appliance. We like the set up and my wife loves the interior water, gives the front, the clean look she was looking for. We are having slight issues with the ice maker, but the book has given a couple tips were are currently trying.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful, Functional From Top To Bottom
on October 10, 2022
Posted by: AWyld
[This review was collected as part of a promotion.] This is a great value for the features, size and style! The build quality is far superior than others I had looked at in the same price range. (After TWO "lemons" from KitchenAid - yes, TWO - I found this model) The materials inside and out are far superior quality, this fridge is very well-lit inside, the shelves and door storage well-designed, providing a ton of flexible storage and very good use of space (which not all counter-depth models do). The stainless steel TRULY is fingerprint-resistant, the doors and handles hefty and solid. I love the way the shelves and drawers are super easy to clean. It is super quiet. Freezer is very spacious, easy to see everything and love the smaller square cubes! A nice surprise was the "PureFresh Fruit & Veggie Savers" that are supposed to help keep things fresher longer - a plus for us, we eat a lot of fresh, so hoping these make a difference :) I was looking for a sleek, classic design, (not interested in Wifi and apps, honestly, I don't want to call my fridge to find out how many eggs I need, LOL) and I found it. Beautiful from top to bottom.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 25, 2022
Posted by: Frans
[This review was collected as part of a promotion.] I believe the crisper drawers should pull out a little further.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on November 15, 2022
Posted by: ShellyJean
[This review was collected as part of a promotion.] Love my new fridge however it came in dented. The retailer working hard to get replacement door. No fault of them. I watched the fridge get unpacked. The quality is excellent. Interior lighting is fantastic. Fits perfect. Frigidaire is a great product.
Written by a customer while visiting frigidaire.com