Customer reviews from frigidaire.com
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
243
4 Stars
100
3 Stars
16
2 Stars
8
1 Star
17
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Beautiful, Functional From Top To Bottom
on October 10, 2022
Posted by: AWyld
[This review was collected as part of a promotion.] This is a great value for the features, size and style! The build quality is far superior than others I had looked at in the same price range. (After TWO "lemons" from KitchenAid - yes, TWO - I found this model) The materials inside and out are far superior quality, this fridge is very well-lit inside, the shelves and door storage well-designed, providing a ton of flexible storage and very good use of space (which not all counter-depth models do). The stainless steel TRULY is fingerprint-resistant, the doors and handles hefty and solid. I love the way the shelves and drawers are super easy to clean. It is super quiet. Freezer is very spacious, easy to see everything and love the smaller square cubes! A nice surprise was the "PureFresh Fruit & Veggie Savers" that are supposed to help keep things fresher longer - a plus for us, we eat a lot of fresh, so hoping these make a difference :) I was looking for a sleek, classic design, (not interested in Wifi and apps, honestly, I don't want to call my fridge to find out how many eggs I need, LOL) and I found it. Beautiful from top to bottom.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 25, 2022
Posted by: Frans
[This review was collected as part of a promotion.] I believe the crisper drawers should pull out a little further.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on November 15, 2022
Posted by: ShellyJean
[This review was collected as part of a promotion.] Love my new fridge however it came in dented. The retailer working hard to get replacement door. No fault of them. I watched the fridge get unpacked. The quality is excellent. Interior lighting is fantastic. Fits perfect. Frigidaire is a great product.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on November 21, 2022
Posted by: LSAMXM
[This review was collected as part of a promotion.] Iv only had it for 2 weeks, so far so good. Ask me in a year..
Written by a customer while visiting frigidaire.com
Customer Rating
4
We Really Like This Refrigerator BUT
on December 11, 2022
Posted by: rgw54
[This review was collected as part of a promotion.] We really like the design of this refrigerator from the interior layout, lighting, inside one handed water dispenser, and the ice maker to name a few.
However we have had a few issues so far;
The first refrigerator delivered had four door trays instead of three on the left hand side, but the right hand door only came with two instead of the required three. Unfortunately the left and right trays are not interchangeable, contacted our sales rep and they ordered the tray and it was delivered within a week. The main problem we had with the refrigerator was that even at the highest temperature setting, almost everything in the refrigerator was freezing.
The first refrigerator was replaced with a new unit.
The second refrigerator has dents in the left hand door and the gasket on the freezer door was not sealing along the top edge causing the freezer to heavily frost up. Fixing the seal was an easy task with the use of a low powered heat gun. A new left door is on order with an unknown delivery date.
Other than those two issues, the refrigerator and freezer are working as expected and we are happy with our purchase. Our appliance store and service department have been very helpful in getting the issues resolved in a fairly timely manor.
However we have had a few issues so far;
The first refrigerator delivered had four door trays instead of three on the left hand side, but the right hand door only came with two instead of the required three. Unfortunately the left and right trays are not interchangeable, contacted our sales rep and they ordered the tray and it was delivered within a week. The main problem we had with the refrigerator was that even at the highest temperature setting, almost everything in the refrigerator was freezing.
The first refrigerator was replaced with a new unit.
The second refrigerator has dents in the left hand door and the gasket on the freezer door was not sealing along the top edge causing the freezer to heavily frost up. Fixing the seal was an easy task with the use of a low powered heat gun. A new left door is on order with an unknown delivery date.
Other than those two issues, the refrigerator and freezer are working as expected and we are happy with our purchase. Our appliance store and service department have been very helpful in getting the issues resolved in a fairly timely manor.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sleek look & good functionality
on January 15, 2023
Posted by: mallyw
[This review was collected as part of a promotion.] I love the style! I wanted something flat and with commercial fridge styling but without the price tag. I love that the water dispenser is inside the fridge and the adjustable shelves are great! The freezer has decent room for a french door. And the digital controls for temp, etc in the door are good too. I deducted 1 star b/c our fridge came damaged and froze everything, this review is pertaining to it's replacement.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Issues
on January 27, 2023
Posted by: Opyy
[This review was collected as part of a promotion.] When I originally bought the first Frigidaire that was delivered to me, it was not working well. Everything was freezing in the refrigerator and the compressor was making noises. They were finally able to replace the Frigidaire with the same model and it’s still making noises. not really too happy with this refrigerator. I have never had issues with the refrigerator like this before and I have moved at least 12 times.o
Response from frigidaire.comBy Corletta , Online Outreach Specialist, January 30, 2023
Hi, Opyy. Modern high efficiency compressors run much faster than older models and may have a high-pitched hum or pulsating sound. These sounds normally indicate your refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. We appreciate you sharing your experience with us. Feel free to chat with us should you have any questions or concerns. -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
2
Tennis ball sized indentations on door!
on February 18, 2023
Posted by: LDVinMA
[This review was collected as part of a promotion.] Seems to work fine, but still waiting for door replacement after 3 weeks.
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 21, 2023
Hi, there. Thank you for taking the time to give us feedback, and we really appreciate your patience with the repair process. If you have other concerns, please don't hesitate to reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience. -Rox
Written by a customer while visiting frigidaire.com