Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
302
4 Stars
119
3 Stars
18
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Great refrigerator for the price.
on April 5, 2026
Posted by: Rickaz80
I was tired of fixing the indoor water and ice dispenser on my old unit. Also, I did not want all the new technology that comes with the new products. Keeping my food cold and frozen was the main goal for my new refrigerator. This unit does this well. Well-built and simple to operate.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 8, 2026
Hi Rickaz80, thank you for sharing your experience! We’re glad to hear that your new refrigerator is meeting your main goal of keeping your food cold and frozen. It’s great to know that the unit is well-built and simple to operate, providing a reliable solution without unnecessary complexity.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 26, 2026
Posted by: RIFLSC
[This review was collected as part of a promotion.] We sold our home and left this same refrigerator. Bought it again for our new home because we love it!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 30, 2026
Hi there. Thank you for your loyalty! We’re thrilled to hear that you loved your fridge enough to bring it into your new home. We hope it continues to keep your food fresh and your kitchen running smoothly for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far it’s fabulous!
on March 24, 2026
Posted by: trc51
[This review was collected as part of a promotion.] We’ve had our Frigidaire Professional counter depth for about a month. My favorite features so far are the water dispenser inside the door and the customizable deli drawer. The water tastes clean and I like that I can tell the drawer what’s inside and it adjusts to accommodate the temperature needed.
Everything feels solid and well-built. Aesthetically, it’s gorgeous. I feel fancy!
Everything feels solid and well-built. Aesthetically, it’s gorgeous. I feel fancy!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 26, 2026
Hi there. We’re thrilled to hear that you’re enjoying your new Frigidaire Professional refrigerator! It’s great that the water dispenser, customizable deli drawer, and solid, well-built design are making a difference in your kitchen. We love that it makes you feel “fancy”—that’s exactly the experience we hope for!
Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good ...after
on March 12, 2026
Posted by: Rob1978
[This review was collected as part of a promotion.] Like the refrigerator, one of the door hinges was not allowing the door to seal. Then about every two or three weeks the refrigerator would freeze our food. Just got this fixed with a parts swap. All good now.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 13, 2026
Hi there. Thank you for sharing your experience and letting us know about the issues you encountered. We’re glad to hear that your refrigerator is now working properly after the hinge and parts replacement.
We apologize for any inconvenience caused by the door not sealing correctly and the occasional freezing of your food. Your feedback is valuable and helps us improve the design and quality of our products.
If you experience any further issues or have questions about your refrigerator, please don’t hesitate to reach out to our Customer Care team via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Thank you for choosing Frigidaire, and we’re happy your refrigerator is now functioning as expected.
Best Regards,
Ruth
We apologize for any inconvenience caused by the door not sealing correctly and the occasional freezing of your food. Your feedback is valuable and helps us improve the design and quality of our products.
If you experience any further issues or have questions about your refrigerator, please don’t hesitate to reach out to our Customer Care team via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Thank you for choosing Frigidaire, and we’re happy your refrigerator is now functioning as expected.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent fridge, more space than anticipated
on March 6, 2026
Posted by: E72goblue
[This review was collected as part of a promotion.] A very classy look, and flawless functionality! Highly recommend
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 9, 2026
Hi E72goblue, thank you for sharing your feedback! We’re thrilled to hear that you love the classy look and flawless functionality of your fridge.
We truly appreciate your recommendation and are glad your appliance is meeting your expectations. Thank you for taking the time to share your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate your recommendation and are glad your appliance is meeting your expectations. Thank you for taking the time to share your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love it!
on March 5, 2026
Posted by: godsman68
[This review was collected as part of a promotion.] The refrigerator is everything we wanted!
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 9, 2026
Hello godsman68!
Thank you for sharing your feedback about your Frigidaire Professional 23 Cu. Ft. Counter-Depth French Door Refrigerator (model PRFG2383AF). We’re delighted to hear that it’s everything you wanted!
It’s always rewarding to know our appliances are meeting our customers’ expectations. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback about your Frigidaire Professional 23 Cu. Ft. Counter-Depth French Door Refrigerator (model PRFG2383AF). We’re delighted to hear that it’s everything you wanted!
It’s always rewarding to know our appliances are meeting our customers’ expectations. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Roomy Counter Depth Fridge
on March 4, 2026
Posted by: MamaZ123
[This review was collected as part of a promotion.] We researched a lot, and ultimately picked this one because it was one of the shallowest counter depth models out there, we liked the matching electric range and it looked so similar to the Cafe line, but only half the cost for the fridge. So far I've been really happy with it. Internal water is better than I thought, you only need to open one door, fits our big Stanleys fine. We looked at the external water, but you lose a notable amount of fridge space with that model. I like that my glass meal prep containers can fit 2 across on the shelves. Once you give the ice a few days at first to to fill the bucket, we've had no issue with it keeping up with our family of 4 and we use ice everyday. So far the only thing I don't love is that the produce drawers only pull out about 2/3 of the way before they hit like a safety stop, you can pull them out further to fill extension but you have to pull it up and over the safety, not a huge deal but the only thing I don't love. The freezer feels smaller than my old side by side model BUT it's so much easier to keep organized with the drawers and the little wall cubbies. We have extra freezers so this wasn't a huge deal for me, I ultimately wanted more fridge space which is what we got. So far with this be fridge is never been full, which was not the case with my old fridge. Love the room!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 5, 2026
Thank you for sharing such a detailed review of your 23 Cu. Ft. counter-depth French door refrigerator. We’re thrilled to hear that it’s meeting your family’s needs and that you’re happy with the fridge space, organization, and ice production.
It’s great to know that the internal water dispenser is convenient, your meal prep containers fit well, and the freezer drawers and cubbies help keep things organized. We appreciate your feedback regarding the produce drawers’ limited extension and understand how a small adjustment could improve ease of use. Your insights are valuable and will be shared with our product team for consideration.
We’re glad this refrigerator has helped maximize your fridge space and made storing and accessing items easier. Thank you for choosing our products, and we hope it continues to serve your family well for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great to know that the internal water dispenser is convenient, your meal prep containers fit well, and the freezer drawers and cubbies help keep things organized. We appreciate your feedback regarding the produce drawers’ limited extension and understand how a small adjustment could improve ease of use. Your insights are valuable and will be shared with our product team for consideration.
We’re glad this refrigerator has helped maximize your fridge space and made storing and accessing items easier. Thank you for choosing our products, and we hope it continues to serve your family well for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 23-cu ft refrigerator
on March 3, 2026
Posted by: Conleys
[This review was collected as part of a promotion.] We love our new Frigidaire 23-cu ft refrigerator. From the convenience of the French doors, to customer glass shelves, to vegetable and fruit crisper drawers, to snack/cheese/cold drinks drawer, to bottom freezer with ice maker… it serves us well! It’s beautiful smudge proof stainless finish and strong rounded handles add to the look we wanted in our kitchen. We hope to add more to updates in Frigidaire appliances in the months to come. We love our new refrigerator!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 5, 2026
Hi there. Thank you for sharing such a detailed and glowing review! We’re thrilled to hear that your Frigidaire 23-cu ft refrigerator is meeting your needs so well, from the French doors and adjustable glass shelves to the convenient snack drawer and bottom freezer with ice maker.
We’re glad the smudge-proof stainless finish and strong handles add to the look you wanted in your kitchen. It’s wonderful to hear that you’re enjoying both the functionality and design, and we appreciate your excitement for future Frigidaire updates.
Thank you for choosing Frigidaire — we hope your new refrigerator continues to serve your household beautifully!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re glad the smudge-proof stainless finish and strong handles add to the look you wanted in your kitchen. It’s wonderful to hear that you’re enjoying both the functionality and design, and we appreciate your excitement for future Frigidaire updates.
Thank you for choosing Frigidaire — we hope your new refrigerator continues to serve your household beautifully!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com