Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5 out of 5
4.5
(487 Reviews)
Open Ratings Snapshot
Rating breakdown 487 reviews
5 Stars
319
4 Stars
122
3 Stars
18
2 Stars
10
1 Star
18
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Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5 out of 5
5
Love it
on September 26, 2022
Posted by: Leepers2033
[This review was collected as part of a promotion.] Tons of room. Sleek and clean styling.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on September 25, 2022
Posted by: MarkE3
[This review was collected as part of a promotion.] We really like the look of the refrigerator. The plain flat doors with round handles provide an uncluttered quality appearance. The internal configuration provides a lot of easily available space and having the cold water filler inside the left door is a nice touch. The controls are easy to use and the lighting is great.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Beautiful Design
on September 25, 2022
Posted by: TimmyBoy
[This review was collected as part of a promotion.] No issues with install and it's working great. Looks amazing with the other pieces in the professional line.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Frigidaire Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator
on September 23, 2022
Posted by: RachEG
[This review was collected as part of a promotion.] Love it! So much better than our old side-by-side. We have so much more room for food and it looks great. Delivery was very fast and installation was a breeze. Highly recommend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Built in Look Without the Price!
on September 16, 2022
Posted by: Carolinaheels01
[This review was collected as part of a promotion.] The exterior of the refrigerator is designed beautifully. I was drawn to the modern square edges and the industrial handles. This model replaced our standard depth refrigerator, and I am so glad we chose counter depth. You get the built in look without the huge price tag.
I like the versatility on the inside of the refrigerator, the door bins and shelves are all easily adjustable. The door bins are deep and hold a substantial amount of food, drinks and condiments. The lighting is also a huge upgrade form our prior fridge, this along with the clear shelves allow for full visibility. The filtered water system is great, and I love that it is internal, leaving a clean look on the outside.
From a performance perspective, the fridge and freezer were at full temp fairly quickly. I love the air filter and the idea of the ethylene absorbers prolonging the life of perishable fruits and veggies. The ice maker is relatively quiet and makes ice quickly. Overall, we are very happy with our new appliance and love the upgraded look it provides for our kitchen!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Beautiful
on September 13, 2022
Posted by: LauraandBen
[This review was collected as part of a promotion.] The refrigerator is a beautiful design and i love the drawers. The vegetable and fruit stays fresh longer! The problem i am having is in freezer. We are getting a lot of condensation and frost by ice cubes and on door. Any suggestions?
Response from frigidaire.comBy KaileyOnline Outreach Specialist September 14, 2022
Hello, LauraandBen! Thank you for reaching out. We are so happy to hear that your groceries are staying fresh! We are shocked to hear there is condensation and frost building up as this is not the norm. We are ready to dive into solutions that may be available to you. Please be on the lookout for an email form a member of our Customer Care team so that we can move forward to get this corrected for you. - Best Regards, Kailey
Written by a customer while visiting frigidaire.com
Customer Rating
2 out of 5
2
Disappointing
on September 12, 2022
Posted by: Lorado99
[This review was collected as part of a promotion.] Unit looked nice, had the features we wanted but within a week there was ice and frost build-up in the freezer, unit occasionally made odd noises, the seals were not uniform and leaked. The left top door had a palm imprint dent that required replacement. Seals are on order, we'll see if that fixes it. We bought a brand new unit, and feels like it's a poor quality used one....disappointed does not begin to describe how we feel.
Response from frigidaire.comBy KatrinaOnline Outreach SpecialistSeptember 13, 2022

Thank you for sharing your experience, Lorado99! We're sorry to hear about the frost build-up in the refrigerator. We appreciate the opportunity to make this right and are confident the technician will have your appliance working in its best working condition in no time. If you need anything, please feel free to Live Chat with us or contact us by phone. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Refrigerator Review
on September 12, 2022
Posted by: Tinacox
[This review was collected as part of a promotion.] Refrigerator looks very sharp from the outside. The inside is nice, too. The only problem we have is that the left drawer does not open at all. We are having someone come out and look at it. Parts of the packaging was hard to get off. We had to use a knife. I like the water dispenser being inside the refrigerator. Overall we are happy with the product.
Response from frigidaire.comBy Keyanna A.Online Outreach Specialist September 22, 2022
​We appreciate you taking the time to provide your feedback to us, Tinacox. While we are thrilled to know you are enjoying the look of your fridge and that SpaceWise® Organization System, we are sad to learn that you are having some troubles. Please connect with us directly if you have any issues with your upcoming appointment. We are eager to hear how it goes! ~Keyanna
Written by a customer while visiting frigidaire.com
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