Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(487 Reviews)
Rating breakdown 487 reviews
5 Stars
319
4 Stars
122
3 Stars
18
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Beauty and Function!
on October 16, 2022
Posted by: kkviola
[This review was collected as part of a promotion.] love, Love, LOVE my new Frigidaire refrigerator! It holds so much more than my previous counter-depth unit and the specially treated finish resists finger prints. My dogs now have their own split-shelf for their food. It is so handsome that I am now reluctant to put all of my previous magnets on it (but I couldn't resist attaching a few of my Pembroke Welsh corgis!).
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not Happy
on October 15, 2022
Posted by: Lahlers
The freezer door seal did not work properly and allowed frost in the freezer and on the ice maker. I replaced the seal with a new one and had to grind the head of a screw down to get the new seal to work properly. The ice maker only makes about 4 or 5 cups of ice in 24 hours. I listen to AM radio in the morning but when the refrigerator turns on it causes interference and I cannot hear any thing until it turns off.
Response from frigidaire.comBy Christy, Online Outreach Specialist, October 18, 2022
We are terribly sorry to hear about the issue with the seal and the ice maker. We'd be more than happy to provide assistance or troubleshooting. We want to make sure that you are happy with your refrigerator. . Should you need to reach us, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432, and we’ll be happy to help. Best regards, Christy
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on October 15, 2022
Posted by: Vmerge
[This review was collected as part of a promotion.] Love our new refrigerator. It replaced a side by side with water/ice dispenser on the outside. This refrigerator gives us much more space and the dispensers on the inside make it much easier to clean. The only downside is the freezer is a bit tighter not sure how a turkey would fit in there. Worth it for the rest of the year!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 15, 2022
Posted by: Cool2022
[This review was collected as part of a promotion.] I love the style of this refrigerator. I love how it fits almost even with my countertops. I had a kitchen aid before this one and had nothing but problems. I was able to get it installed in just a few days.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful, Functional From Top To Bottom
on October 10, 2022
Posted by: AWyld
[This review was collected as part of a promotion.] This is a great value for the features, size and style! The build quality is far superior than others I had looked at in the same price range. (After TWO "lemons" from KitchenAid - yes, TWO - I found this model) The materials inside and out are far superior quality, this fridge is very well-lit inside, the shelves and door storage well-designed, providing a ton of flexible storage and very good use of space (which not all counter-depth models do). The stainless steel TRULY is fingerprint-resistant, the doors and handles hefty and solid. I love the way the shelves and drawers are super easy to clean. It is super quiet. Freezer is very spacious, easy to see everything and love the smaller square cubes! A nice surprise was the "PureFresh Fruit & Veggie Savers" that are supposed to help keep things fresher longer - a plus for us, we eat a lot of fresh, so hoping these make a difference :) I was looking for a sleek, classic design, (not interested in Wifi and apps, honestly, I don't want to call my fridge to find out how many eggs I need, LOL) and I found it. Beautiful from top to bottom.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great fridge so far!
on October 8, 2022
Posted by: AmyKentucky
[This review was collected as part of a promotion.] We love the clean look and functionality of the fridge. It arrived with the doors hung crooked. Other than that it’s great. The ice maker works well and I love the inside water dispenser. Fills water bottles for me and the kids better than the typical outside style.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible. Third replacement and it came damaged again.
on September 26, 2022
Posted by: Jakub S
I am beyond words upset. We paid so much money for this fridge in April. The first one had insulation in it that blew out the door and made it wobbly. Then we got it replaced but the second one had a huge dent in it so they just replaced our door. Then within one week the fridge started making a loud noise that has not gone away. Today 5 months later a new one arrived and it was dented and we refused delivery. Still stuck with the crappy one that makes noise. So mad. At this point we want a refund or we want a replacement that someone double checks before it arrives to make sure it is perfect. I would not recommend this at all.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, September 27, 2022
Thank you for sharing your feedback and photos with us, Jakub S. We're sorry to hear of the multiple issues that you've experienced with receiving your new refrigerator. We see that you're currently working with our customer service to resolve your concerns. If you may need anything else, please feel free to Live Chat with us or contact us by phone. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good looking and flexible inside
on September 26, 2022
Posted by: JoanIeCK
[This review was collected as part of a promotion.] I appreciate that the shelves can be moved to accommodate various heights.
There’s lots of room in the door shelves. I’m having some trouble fitting everything into the bins but I have more salad items than most. I think I’d rather harve larger bins than the narrow drawer for wine or soda although that drawer is flexible in what it’s set to hold as far as temperature.
I’m having trouble with items freezing when put in the back.
There’s lots of room in the door shelves. I’m having some trouble fitting everything into the bins but I have more salad items than most. I think I’d rather harve larger bins than the narrow drawer for wine or soda although that drawer is flexible in what it’s set to hold as far as temperature.
I’m having trouble with items freezing when put in the back.
Written by a customer while visiting frigidaire.com