Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
302
4 Stars
119
3 Stars
18
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Built in Look Without the Price!
on September 16, 2022
Posted by: Carolinaheels01
[This review was collected as part of a promotion.] The exterior of the refrigerator is designed beautifully. I was drawn to the modern square edges and the industrial handles. This model replaced our standard depth refrigerator, and I am so glad we chose counter depth. You get the built in look without the huge price tag.
I like the versatility on the inside of the refrigerator, the door bins and shelves are all easily adjustable. The door bins are deep and hold a substantial amount of food, drinks and condiments. The lighting is also a huge upgrade form our prior fridge, this along with the clear shelves allow for full visibility. The filtered water system is great, and I love that it is internal, leaving a clean look on the outside.
From a performance perspective, the fridge and freezer were at full temp fairly quickly. I love the air filter and the idea of the ethylene absorbers prolonging the life of perishable fruits and veggies. The ice maker is relatively quiet and makes ice quickly. Overall, we are very happy with our new appliance and love the upgraded look it provides for our kitchen!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful
on September 13, 2022
Posted by: LauraandBen
[This review was collected as part of a promotion.] The refrigerator is a beautiful design and i love the drawers. The vegetable and fruit stays fresh longer! The problem i am having is in freezer. We are getting a lot of condensation and frost by ice cubes and on door. Any suggestions?
Response from frigidaire.comBy Kailey, Online Outreach Specialist , September 14, 2022
Hello, LauraandBen! Thank you for reaching out. We are so happy to hear that your groceries are staying fresh! We are shocked to hear there is condensation and frost building up as this is not the norm. We are ready to dive into solutions that may be available to you. Please be on the lookout for an email form a member of our Customer Care team so that we can move forward to get this corrected for you. - Best Regards, Kailey
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointing
on September 12, 2022
Posted by: Lorado99
[This review was collected as part of a promotion.] Unit looked nice, had the features we wanted but within a week there was ice and frost build-up in the freezer, unit occasionally made odd noises, the seals were not uniform and leaked. The left top door had a palm imprint dent that required replacement. Seals are on order, we'll see if that fixes it. We bought a brand new unit, and feels like it's a poor quality used one....disappointed does not begin to describe how we feel.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, September 13, 2022
Thank you for sharing your experience, Lorado99! We're sorry to hear about the frost build-up in the refrigerator. We appreciate the opportunity to make this right and are confident the technician will have your appliance working in its best working condition in no time. If you need anything, please feel free to Live Chat with us or contact us by phone. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Refrigerator Review
on September 12, 2022
Posted by: Tinacox
[This review was collected as part of a promotion.] Refrigerator looks very sharp from the outside. The inside is nice, too. The only problem we have is that the left drawer does not open at all. We are having someone come out and look at it. Parts of the packaging was hard to get off. We had to use a knife. I like the water dispenser being inside the refrigerator. Overall we are happy with the product.
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , September 22, 2022
We appreciate you taking the time to provide your feedback to us, Tinacox. While we are thrilled to know you are enjoying the look of your fridge and that SpaceWise® Organization System, we are sad to learn that you are having some troubles. Please connect with us directly if you have any issues with your upcoming appointment. We are eager to hear how it goes! ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Too Soon
on September 9, 2022
Posted by: JP Ace
[This review was collected as part of a promotion.] It's too soon to review it fairly. Up to now, it has been working very well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just Right
on September 1, 2022
Posted by: Bayou man
[This review was collected as part of a promotion.] My new counter depth Frigidaire fits perfectly and completely updated my kitchen
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 1, 2022
Posted by: Smcdade
This fridge is exactly what we were looking for. We love the water dispenser on the inside and the space inside the fridge and freezer. The counter depth is perfect and we would highly recommend to others looking for a great fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful new addition to our kitchen
on September 1, 2022
Posted by: Louk
[This review was collected as part of a promotion.] We recently upgraded our old refrigerator with the Frigidaire French door refrigerator. The pictures don’t do this refrigerator any justice and one of the first things I noticed when it was installed was the clean, sleek, stainless steel exterior design. Having several grandkids, the smudge proof exterior will be perfect for keeping all the little handprints off. I love how both the control panel and the water dispenser are housed on the inside of the refrigerator adding to the clean exterior look.
Typically we don’t use the water and ice dispenser on our refrigerator due to our water supply coming from a well. One of the biggest selling points for this refrigerator was the Pure Pour Water filtration system which reduces the impurities in water. For the first time in years we are able to drink clean fresh tasting water without the strong lime, mineral taste from our well.
Another thing that I love about this refrigerators interior design is how it has large door bins to store your milk and other large bottles which is great to free up shelf space. An added bonus is the space wise organization system which allows us to adjust the shelves to meet whatever storage needs we may have. This comes in handy when we are hosting our family for events and have different types of containers to store. The under shelf lighting is another cool feature. Even though the freezer houses an open ice maker, we still have ample freezer space to accommodate all our needs. Overall we are extremely happy with our refrigerator switch and don’t know why it took us so long to take the leap to upgrade.
Typically we don’t use the water and ice dispenser on our refrigerator due to our water supply coming from a well. One of the biggest selling points for this refrigerator was the Pure Pour Water filtration system which reduces the impurities in water. For the first time in years we are able to drink clean fresh tasting water without the strong lime, mineral taste from our well.
Another thing that I love about this refrigerators interior design is how it has large door bins to store your milk and other large bottles which is great to free up shelf space. An added bonus is the space wise organization system which allows us to adjust the shelves to meet whatever storage needs we may have. This comes in handy when we are hosting our family for events and have different types of containers to store. The under shelf lighting is another cool feature. Even though the freezer houses an open ice maker, we still have ample freezer space to accommodate all our needs. Overall we are extremely happy with our refrigerator switch and don’t know why it took us so long to take the leap to upgrade.
Written by a customer while visiting frigidaire.com