Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
302
4 Stars
119
3 Stars
18
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
on October 28, 2022
Posted by: jrb13
[This review was collected as part of a promotion.] I have only owned my refrigerator less than a month, but I'm very pleased with the look and the amount of inside space compared to other similar brands.
Written by a customer while visiting frigidaire.com
Customer Rating
1
on October 27, 2022
Posted by: Diana35
It is beautiful looking, but after the long wait, the refrigerator arrived dented. After a few days, the upper doors squeaks when opening and closing and ice forms in the back of the refrigerator. Contacted service but . The metal is thin and wavy when the hand is moved across. Not worth the price. I also noticed that the dents in my refrigerator are in the same place as other reviewers who have shared pictures. This indicates a manufacturing defect that I wish they fix in my unit.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, October 31, 2022
We are terribly sorry for the troubling experience you have had recently; this is certainly not the first impression we were aiming to make. Fortunately, we can see you have connected with our customer service team to ensure a proper resolution is underway. Thank you for your patience.
If we can be of any assistance to you now or in the future, please contact us via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Best Wishes, Anna
If we can be of any assistance to you now or in the future, please contact us via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 25, 2022
Posted by: Frans
[This review was collected as part of a promotion.] I believe the crisper drawers should pull out a little further.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 17, 2022
Posted by: Kiana
[This review was collected as part of a promotion.] I love my new Frigidaire refrigerator, arrived Oct 6, 2022. I am just saddened that my previous Frigidaire refrige ONLY lasted 5 yrs,2 mos. I expected it to function at least 10-12 yrs. Did I receive a “lemon” 5 yrs ago. I think part of the problem arose from the ice dispenser. The new refridge is forming ice crystals in my food in the freezer. Is this normal?
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beauty and Function!
on October 16, 2022
Posted by: kkviola
[This review was collected as part of a promotion.] love, Love, LOVE my new Frigidaire refrigerator! It holds so much more than my previous counter-depth unit and the specially treated finish resists finger prints. My dogs now have their own split-shelf for their food. It is so handsome that I am now reluctant to put all of my previous magnets on it (but I couldn't resist attaching a few of my Pembroke Welsh corgis!).
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not Happy
on October 15, 2022
Posted by: Lahlers
The freezer door seal did not work properly and allowed frost in the freezer and on the ice maker. I replaced the seal with a new one and had to grind the head of a screw down to get the new seal to work properly. The ice maker only makes about 4 or 5 cups of ice in 24 hours. I listen to AM radio in the morning but when the refrigerator turns on it causes interference and I cannot hear any thing until it turns off.
Response from frigidaire.comBy Christy, Online Outreach Specialist, October 18, 2022
We are terribly sorry to hear about the issue with the seal and the ice maker. We'd be more than happy to provide assistance or troubleshooting. We want to make sure that you are happy with your refrigerator. . Should you need to reach us, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432, and we’ll be happy to help. Best regards, Christy
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on October 15, 2022
Posted by: Vmerge
[This review was collected as part of a promotion.] Love our new refrigerator. It replaced a side by side with water/ice dispenser on the outside. This refrigerator gives us much more space and the dispensers on the inside make it much easier to clean. The only downside is the freezer is a bit tighter not sure how a turkey would fit in there. Worth it for the rest of the year!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 15, 2022
Posted by: Cool2022
[This review was collected as part of a promotion.] I love the style of this refrigerator. I love how it fits almost even with my countertops. I had a kitchen aid before this one and had nothing but problems. I was able to get it installed in just a few days.
Written by a customer while visiting frigidaire.com