Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(449 Reviews)
Rating breakdown 449 reviews
5 Stars
292
4 Stars
113
3 Stars
18
2 Stars
9
1 Star
17
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
Solid
on April 15, 2026
Posted by: AWashington
[This review was collected as part of a promotion.] Beautiful and sleek. Tons of room in the fridge and the ice maker works well. Everything I was looking for in a modern unit!
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 16, 2026
Thank you for your 5-star review, AWashington! We’re so glad to hear you’re enjoying the sleek design, spacious interior, and reliable ice maker—sounds like it’s checking all the boxes for you.
We truly appreciate you taking the time to share your experience, and your support means a lot to our team.
If you ever need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
We truly appreciate you taking the time to share your experience, and your support means a lot to our team.
If you ever need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Space galore
on April 17, 2026
Posted by: Around the block
[This review was collected as part of a promotion.] I was hesitant to switch to counter depth, but this one is a game changer. Lots of easy access and the adjustable shelves customize it just for our needs. Great temperature control and the water dispenser is neat and tidy. No water flying in all directions. No spills. Icemaker produces nice small cubes and plenty of them. Quiet operation makes this refrigerator perfect.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 17, 2026
Hi, thank you so much for sharing your experience! We’re glad to hear the switch to a counter-depth refrigerator has been a game changer for you. It’s great that the adjustable shelves, temperature control, and water dispenser are all working so well for your needs. We’re especially happy to hear it’s quiet and keeping everything organized and convenient.
We truly appreciate your thoughtful feedback and your support! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We truly appreciate your thoughtful feedback and your support! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful, works well, lots of bells and whistles!
on April 19, 2026
Posted by: Lynne 71
[This review was collected as part of a promotion.] Only used x1 as we just installed it. I rated it 4 as it only came with 2 oven racks and did not come with a broiler pan.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 22, 2026
Hi there, thank you for sharing your experience! We’re glad to hear you’ve just gotten started with your new appliance, and we appreciate your feedback regarding the included racks and broiler pan. Your input is valuable as we continue to improve our products and better meet customer expectations.
If you have any questions about compatible accessories or need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
If you have any questions about compatible accessories or need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new fridge!
on April 22, 2026
Posted by: Kekasmom
[This review was collected as part of a promotion.] I recently purchased the Frigidaire 23 Cu. Ft. Counter-Depth French Door Refrigerator and overall I’m very pleased. The counter-depth design fits flush with my cabinetry and gives the kitchen a built-in look without the premium price. The 23 cu. ft. capacity is generous for a counter-depth model.
Cooling performance has been reliable so far. The fridge maintains steady temperatures, and the humidity-controlled crispers keep produce fresher longer. I like the full-width deli drawer and the flexible shelving: adjustable glass shelves slide easily to accommodate tall items, and the door bins are roomy enough for large bottles.
Build and finishes feel solid for the price point. The stainless steel resists fingerprints reasonably well, and the handles and hinges operate smoothly. Operation is quiet — I barely notice it running.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 27, 2026
Hi Kekasmom, thank you so much for taking the time to share such a detailed review—we really appreciate it. We’re glad to hear that your Frigidaire 23 Cu. Ft. Counter-Depth French Door Refrigerator is meeting your expectations and fitting so well into your kitchen space.
It’s great to know you’re enjoying the built-in look, generous capacity, and thoughtful storage features like the humidity-controlled crispers, full-width deli drawer, and adjustable shelving. We’re also happy to hear that the temperature performance and quiet operation have been reliable for you, and that you’re pleased with the overall build quality and finish.
Your feedback means a lot to us, and we’re grateful you chose Frigidaire. If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
It’s great to know you’re enjoying the built-in look, generous capacity, and thoughtful storage features like the humidity-controlled crispers, full-width deli drawer, and adjustable shelving. We’re also happy to hear that the temperature performance and quiet operation have been reliable for you, and that you’re pleased with the overall build quality and finish.
Your feedback means a lot to us, and we’re grateful you chose Frigidaire. If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Fridge
on April 23, 2026
Posted by: Hank5726
[This review was collected as part of a promotion.] Very nice appliance package with real professional look and options.
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 23, 2026
Hello Hank5726!
Thank you for sharing your feedback on the Frigidaire Professional 23 Cu. Ft. Counter-Depth French Door Refrigerator, model PRFG2383AF.
We’re delighted to hear that you’re pleased with your appliance package and that it delivers the professional look and features you were expecting. It’s great to know the design and options are meeting your expectations and enhancing your kitchen space.
We truly appreciate you choosing Frigidaire Professional. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on the Frigidaire Professional 23 Cu. Ft. Counter-Depth French Door Refrigerator, model PRFG2383AF.
We’re delighted to hear that you’re pleased with your appliance package and that it delivers the professional look and features you were expecting. It’s great to know the design and options are meeting your expectations and enhancing your kitchen space.
We truly appreciate you choosing Frigidaire Professional. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Refrigerator!
on April 23, 2026
Posted by: Jenniferk70
[This review was collected as part of a promotion.] We love our new refrigerator. The look is streamlined and attractive. I really like the water dispenser on the inside of the door. So far so good!
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 24, 2026
Thank you for taking the time to share your feedback! We’re so glad to hear that you’re loving your new refrigerator and that its streamlined, attractive design is a great fit for your kitchen. It’s also wonderful to know you’re enjoying the convenience of the internal water dispenser—it’s designed to offer easy access while keeping the exterior clean and sleek.
We truly appreciate your kind words and are happy to hear everything is working well so far. We hope your refrigerator continues to provide reliable performance and everyday convenience for years to come. If you ever have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always here to help. – Maria
We truly appreciate your kind words and are happy to hear everything is working well so far. We hope your refrigerator continues to provide reliable performance and everyday convenience for years to come. If you ever have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always here to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
new fridge
on April 24, 2026
Posted by: Kirkz
[This review was collected as part of a promotion.] So far doing the job we needed to replace previous fridge. Looks great
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 24, 2026
Thank you for your feedback! We're glad the replacement fridge is working well and that you're happy with how it looks. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on April 25, 2026
Posted by: Bridgit 123
[This review was collected as part of a promotion.] Beautiful
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 27, 2026
Hi Bridgit 123, thank you for sharing your feedback—we’re glad to hear you find your refrigerator beautiful.
If you ever need assistance or have any questions, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET.
— Reed
If you ever need assistance or have any questions, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET.
— Reed
Written by a customer while visiting frigidaire.com