Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(468 Reviews)
Rating breakdown 468 reviews
5 Stars
303
4 Stars
119
3 Stars
18
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
2
Issues
on January 27, 2023
Posted by: Opyy
[This review was collected as part of a promotion.] When I originally bought the first Frigidaire that was delivered to me, it was not working well. Everything was freezing in the refrigerator and the compressor was making noises. They were finally able to replace the Frigidaire with the same model and it’s still making noises. not really too happy with this refrigerator. I have never had issues with the refrigerator like this before and I have moved at least 12 times.o
Response from frigidaire.comBy Corletta , Online Outreach Specialist, January 30, 2023
Hi, Opyy. Modern high efficiency compressors run much faster than older models and may have a high-pitched hum or pulsating sound. These sounds normally indicate your refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. We appreciate you sharing your experience with us. Feel free to chat with us should you have any questions or concerns. -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
1
Frigidaire frig - dead on arrival
on January 18, 2023
Posted by: PeterY53
[This review was collected as part of a promotion.] Bought a brand new Frigidaire French door refrigerator. After the crew unpacked, connected and turned on the unit, they left. 2 hours later I noticed that the freezer was cold but the refrigerator was not. Considered dead on arrival. This was the only available Frigidaire of the type we wanted, so we had to get a replacement Electrolux ICON model (2 years old but still wrapped.) Disappointed in the Frigidaire but quite satisfied with the appliance store.
Response from frigidaire.comBy Corletta , Online Outreach Specialist, January 23, 2023
Thanks for sharing you experience, PeterY53. It's very much unfortunate to hear that your refrigerator was delivered and did not perform as expected. However, we are happy to know this matter was able to be resolved through replacement of a working refrigerator. Feel free to reach out to us via chat M-F 8:30am-8:00pm EST. We'll be happy to speak with you! -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sleek look & good functionality
on January 15, 2023
Posted by: mallyw
[This review was collected as part of a promotion.] I love the style! I wanted something flat and with commercial fridge styling but without the price tag. I love that the water dispenser is inside the fridge and the adjustable shelves are great! The freezer has decent room for a french door. And the digital controls for temp, etc in the door are good too. I deducted 1 star b/c our fridge came damaged and froze everything, this review is pertaining to it's replacement.
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love it!
on January 9, 2023
Posted by: JWDW
[This review was collected as part of a promotion.] Every time my wife or I open this refrigerator we say “I love this new refrigerator!” We love the door handles that keep your fingers away from touching the doors, we love that the finish is smudge proof, we love how heavy and solid the doors are, we love how it is so bright with a
nice light for good visibility, we love the drip free, easy access interior water dispenser. My wife loves the smaller sized ice cubes. I could go on! Yes, we are happily in love with our new refrigerator!
nice light for good visibility, we love the drip free, easy access interior water dispenser. My wife loves the smaller sized ice cubes. I could go on! Yes, we are happily in love with our new refrigerator!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 4, 2023
Posted by: Tabitha011776
[This review was collected as part of a promotion.] The refrigerator has a high end look without the price tag. Enough space in both refrigerator and freezer. Love the option of the split shelves and the doors hold more then you think.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Clean Look
on January 3, 2023
Posted by: KBea
[This review was collected as part of a promotion.] This refrigerator gives a great professional clean look without the high price tag. Water is still available inside the door, keeping the outside clean. The ice maker in the freezer is more than sufficient for family use. The space in the refrigerator has been the most well laid out and useful of any I have owned.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Bottom drawer freezes food
on December 26, 2022
Posted by: Mared
[This review was collected as part of a promotion.] We've raised the temp.in the fridge and food still freezes in bottom drawer. Good for drinks
Response from frigidaire.comBy Bianca, Online Outreach Specialist, December 29, 2022
Thanks for sharing your concerns with us, Mared. Your model is equipped with auto-humidity crispers and we recommend ensuring the auto-humidity membrane isn't damaged. If you should need any additional assistance, feel free to chat with us via Frigidaire.com. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very Nice Refrigerator
on December 26, 2022
Posted by: CLD59
[This review was collected as part of a promotion.] We had limited space and found this to have a lot of capacity for the size. So far, we really like it and feel it deserving of a 4.5 but we have only had it for a month or so. It' very well lighted inside and has nice features as well. I hope it lasts 26 years like my Kenmore that was still working when we pulled it out.
Written by a customer while visiting frigidaire.com