Customer reviews from frigidaire.com
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(431 Reviews)
Rating breakdown 431 reviews
5 Stars
277
4 Stars
110
3 Stars
18
2 Stars
9
1 Star
17
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
New fridge
on February 10, 2026
Posted by: Miller Time
[This review was collected as part of a promotion.] LOVE IT!!!
Response from frigidaire.comBy Angel, Online Outreach Specialists, February 11, 2026
Hi, Miller Time! Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your Frigidaire French Door Refrigerator. Your satisfaction means everything to us. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST, and we’ll be happy to help.– Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this refrigerator
on February 14, 2026
Posted by: Shebailey
[This review was collected as part of a promotion.] Love the layout of this refrigerator and it looks great in my kitchen. Lots of refrigerator storage.
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 17, 2026
Thank you for sharing your experience, Shebailey! We’re so happy to hear you love the layout of your Frigidaire refrigerator and how it looks in your kitchen. It’s great to know the storage space is working well for your needs!
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire professional
on February 15, 2026
Posted by: Jferr
[This review was collected as part of a promotion.] Good looking fridge. I’ve maker is just very slow
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 17, 2026
Thank you for sharing your experience with the Frigidaire 23 Cu. Ft. Counter-Depth French Door Refrigerator. We’re glad to hear that you appreciate the design and appearance of your new refrigerator.
We understand your concern regarding the ice maker speed. Ice production can vary depending on factors such as initial startup, water line pressure, and ambient temperature. Ensuring the water line is fully open and allowing the unit a full 24 hours to reach optimal temperature can help improve ice-making performance.
We appreciate your feedback and thank you for choosing Frigidaire. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
We understand your concern regarding the ice maker speed. Ice production can vary depending on factors such as initial startup, water line pressure, and ambient temperature. Ensuring the water line is fully open and allowing the unit a full 24 hours to reach optimal temperature can help improve ice-making performance.
We appreciate your feedback and thank you for choosing Frigidaire. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on February 20, 2026
Posted by: RevRyan
[This review was collected as part of a promotion.] This fridge/freezer is just the right size with just the right amount of bells and whistles!!
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 23, 2026
Hello there, RevRyan! Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire fridge/freezer is the perfect size and has just the right features to meet your needs. Your satisfaction is our top priority!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your appliance! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your appliance! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire Professional Refrigerator
on February 20, 2026
Posted by: Ohio1725
[This review was collected as part of a promotion.] We love our new Frigidaire Refrigerator! It is a cabinet depth which is so sleek. It has tons of room for our food and the filters ensure the food will stay fresh.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 23, 2026
Hi Ohio1725! Thank you so much for sharing your feedback! We’re thrilled to hear that you love your new Frigidaire refrigerator.
It’s wonderful that the cabinet-depth design is giving you that sleek, built-in look while still providing plenty of room for your food. We’re also glad you’re enjoying the freshness benefits from the filtration system—that’s exactly what it’s designed to do.
We truly appreciate you taking the time to let us know how happy you are with your purchase. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s wonderful that the cabinet-depth design is giving you that sleek, built-in look while still providing plenty of room for your food. We’re also glad you’re enjoying the freshness benefits from the filtration system—that’s exactly what it’s designed to do.
We truly appreciate you taking the time to let us know how happy you are with your purchase. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on February 21, 2026
Posted by: Jenaye
[This review was collected as part of a promotion.] I am loving my new fridge! It has so much space in it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 23, 2026
Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying your new refrigerator and that the spacious interior is meeting your needs. It’s always wonderful to know that our appliances are helping make daily life easier and more convenient.
We truly appreciate you taking the time to let us know about your experience. If you ever have any questions, need assistance, or would like guidance on using your refrigerator’s features, please don’t hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We’re always happy to help and hope you continue to enjoy your new refrigerator for years to come! – Maria
We truly appreciate you taking the time to let us know about your experience. If you ever have any questions, need assistance, or would like guidance on using your refrigerator’s features, please don’t hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We’re always happy to help and hope you continue to enjoy your new refrigerator for years to come! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 23, 2026
Posted by: Gold26
[This review was collected as part of a promotion.] Looks great. Plenty of room and easy to organize.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 23, 2026
Thank you for your feedback! We’re glad to hear your appliance looks great, offers plenty of room, and makes organization easy.
We truly appreciate you sharing your experience! If you ever need anything, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
We truly appreciate you sharing your experience! If you ever need anything, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Refrigerator So Far
on February 23, 2026
Posted by: Domestic Robot
[This review was collected as part of a promotion.] Happy with choice so far. Lots of space for a counter depth. Good balance between ref and freezer sections. Disappointed no actual temperature display so can't see how bad it is if door left open. Really missing that feature and seems like a no brainer given that it must be measured for temp control. Concerned about reliability as I watch them haul off my 25 year old Jenn-Aire
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 25, 2026
Hi there. We’re glad to hear you’re enjoying the space and balance of your new counter-depth refrigerator! We appreciate your feedback regarding the temperature display and understand your concern about reliability—your input helps us improve future designs. Thank you for choosing Frigidaire, and we hope your new unit provides many years of dependable performance.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com