Customer reviews from frigidaire.com
Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(487 Reviews)
Rating breakdown 487 reviews
5 Stars
319
4 Stars
122
3 Stars
18
2 Stars
10
1 Star
18
Customer Reviews for Frigidaire - Professional 36 in. Wide 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
1
noisy compared to any other refrigerator I have owned
on July 5, 2023
Posted by: Jenni5
I have owned 8 homes and this is the noisiest refrigerator I have ever owned. I purchased it as it matched the other appliances the builder installed in our new construction home. I'm very disappointed for the premium price I paid for this Frigidaire Professional refrigerator.
Response from frigidaire.comBy Christi, Online Outreach Specialist, July 6, 2023
Thank you so much for taking the time to leave us feedback, Valued customer. We're sorry to hear that you feel this way and would love to know more about what it is that you dislike about the appliance. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you.High-efficiency refrigerators may introduce unfamiliar sounds. These sounds normally indicate that the refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable.You will see the normal operating sound on page 22 of the Complete Owner's Guide manual for noise issues. If this does not resolve the issue, please contact us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Counter-Depth Frigidaire French Door
on June 30, 2023
Posted by: BillM
[This review was collected as part of a promotion.] The fit was perfect and amazingly, it has 2.3 cubic feet more than my old same-sized refrigerator. There is extra room at the top but I don't mind the gap since air will circulate to above and to the back which is helpful. The best part is the sheen and smudge-proof stainless steel. I also like the interior lighting. The tricky parts I haven't figure out yet are the adjustable shelves where I can't get the left side flush with the right, the internal water dispensed is not cold yet and I haven't figured out the purpose of the the little mini shelves on either door.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 20, 2023
Posted by: Peachyme
[This review was collected as part of a promotion.] This is a great fridge icemaker and water dispenser work great and don't take up space in the refrigerator door. Even with counter depth there is plenty of organized space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Fridge EVER
on June 2, 2023
Posted by: Goku1
[This review was collected as part of a promotion.] Not only is this a pleasant fridge to look at but I have never had my produce and meat last so long. I'm honestly and pleasantly surprised to see that my produce stays crisp and fresh for WEEKS instead of days. I'm used to seeing my greens wilt and get slimy after 3 days but they are lasting over a week and still look the way they did when I bought them,
Written by a customer while visiting frigidaire.com
Customer Rating
5
Pleasing
on June 1, 2023
Posted by: Clobo
[This review was collected as part of a promotion.] Love this refrigerator; has the double doors which is practical and the freezer drawer is plenty wide and big for all my needs
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on May 24, 2023
Posted by: Mj86
[This review was collected as part of a promotion.] I love this fridge. It is spacious and the inside water is wonderful. It seems a little noisier than my old fridge but not overwhelming.
Would highly recommend
Would highly recommend
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious Frigidaire
on May 18, 2023
Posted by: Cintow
[This review was collected as part of a promotion.] We absolutely love this refrigerator! It is so quiet! The counter depth size opened up our kitchen with more space. Even though we went down in size from a 27 cu, ft. French door, we seem to have more space with this model.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Wavy
on May 17, 2023
Posted by: 1988
[This review was collected as part of a promotion.] I love everything about this refrigerator but the left panel looked wavy from a distance. We had to wait & have a new door installed.
Response from frigidaire.comBy Angel, Online Outreach Specialist, May 18, 2023
Hello, 1988.
We know how important it is to have customer service you can count on, and we want to help make this right. Please be aware that this is not the kind of customer experience we strive for. At your convenience, please connect with us at 1-800-374-4432, Monday through Friday, 8:30 am to 8 pm EST, and we will be happy to assist. Warmest Regards, Angel
We know how important it is to have customer service you can count on, and we want to help make this right. Please be aware that this is not the kind of customer experience we strive for. At your convenience, please connect with us at 1-800-374-4432, Monday through Friday, 8:30 am to 8 pm EST, and we will be happy to assist. Warmest Regards, Angel
Written by a customer while visiting frigidaire.com